How do I check product availability at the Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3999 reviews)
Jimmy L
May 14, 2026
3 out of 5
Decent selection, iffy customer service to say the best
They act like you should know where everything is. Checking out took long for one item because I’ve only having one cashier. It seems as if they’re counting on delivery.
Response from Best Buy
May 14, 2026
Hello there, Jimmy!
Thank you for taking the time to reach out on Google with a review. It fully makes sense to expect friendly and professional support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #152361 in your message. You can find us here:
Facebook (https://bby.me/H8RzBp)
Twitter/X (https://bby.me/q12uL8)
Instagram (https://bby.me/ti3meR)
We hope to hear from you!
MOKSHAGNA G
May 11, 2026
1 out of 5
Wrost customer care support ever , it has been 10 days iam struggling to resolve an issue regarding my gift card and my ticket id is 375011775
Response from Best Buy
May 11, 2026
Hello,
Thank you for your review. Waiting such an extended time for assistance wit your gift card is understandably frustrating. We'd appreciate the opportunity to look into this for you. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/cvNgaT)
- Twitter/X (https://bby.me/rJS12c)
- Instagram (https://bby.me/GWUbKK)
When reaching out, please reference your Google Review 151250.
Mark S
May 08, 2026
1 out of 5
Best Buy would not allow me to use a shopping cart to take a large item out to my car. I’d recommend ordering from Amazon instead. Most items are delivered overnight directly to your door, which is much more convenient than driving to the store and carrying heavy items yourself.
Response from Best Buy
May 09, 2026
Hello Mark,
Thank you for your feedback. We appreciate you taking the time to share your thoughts.
To formally document the feedback you've shared, feel free to reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 150293 in your details.
Mike C
May 05, 2026
5 out of 5
I check this place on a regular basis for sports trading cards because they're always restocking. I've found Topps baseball when everyone else was sold out. Hanger Boxes too. Great spot for sports cards when you don't wanna pay 25-50% more on eBay for the same item