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Frequently Asked Questions About Best Buy Tucson

How do I check product availability at the Tucson Best Buy?
How do I check my order status?
My local Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tucson stores’ holiday hours?

Recent Reviews

4.1
(3868 reviews)
Sheila B
August 31, 2025
1 out of 5
We wanted to buy an eco show we asked someone for help. He walk up to us and said we dont have what you want and walk away he didn't made an effort to find it in another store
Response from Best Buy
September 01, 2025
Hello there, Sheila! Thank you for taking the time to reach out on Google with a review. I can fully understand the desire for friendly and professional support in store when trying to find what you need. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #37675 in your message. You can find us here: Facebook (https://bby.me/ncpe4e) Twitter/X (https://bby.me/z8zx1t) Instagram (https://bby.me/djtocn) We hope to hear from you! Cheers, ^Ryan
Nicole F
August 31, 2025
5 out of 5
Bought my daughter a MacBook. Staff was efficient and knowledgeable about warranty and specs. Great sales rep/ CSR.
M. S
August 18, 2025
1 out of 5
So any other day at this Best Buy has been pretty decent. However, I want to give it one star for today. I walked in needing help and someone told me they would have someone come over but 15 minutes went by, no person in site. I asked another person and they said a similar thing, adding they were tied up, but not sure how he knew because he was sitting in one spot at a desk. Still no one. I saw a couple employees walking by without customers so was I to believe no one could help or had a call for assistance actually been made? Here's the kicker, I walked out frustrated and said to the employee standing at the door that I had been waiting for help, no one came and I was going to buy my things at Amazon. The guy said that's fine as if they didn't care at all. If I did that at a place I worked at, I would have been reprimanded dearly. I'm not sure I'll shop at this location again.
Response from Best Buy
August 18, 2025
Hello there! I can fully understand the desire for friendly and attentive support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #31328 in your message. You can find us here: Facebook (https://bby.me/34mgpu) Twitter/X (https://bby.me/mzunfx) Instagram (https://bby.me/0ggczq) We hope to hear from you! Sincerely, ^Ryan
Tiffani D
August 18, 2025
5 out of 5
Excellent place for electronics,!

About Best Buy Tucson

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