Best Buy Tucson

Open box sale items like new.

The bathrooms have combination locks on them. There's just something unacceptable about a electronics retailer where people spend thousands of dollars but they won't let you use the bathroom.

Muy buen servicio de garantía lo mejor

This store has an employee or manager problem. I visited the store on 7.15 and purchased a $500 gas card. On the road, I found the card was not activated. Tried calling the store and the automated system basically gave me the run around. The humans I did talk to were not from that store. The only way that the card could not have been activated is if the employees swapped the card while I was buying it OR if the transaction was reversed. Since the purchase was in cash, there is NO reason to reverse the transaction. Also, these cards have protective backing that prevents tampering before you purchase. So, the only logical conclusion is that one of the employees swapped the card or immediately reversed the transaction before the card was activated. I was told by the automated system that a callback was requested, but they never returned my call. Had they worked with me, they could have gone back and looked at the security cameras to see what happened. This store needs to either be closed or management needs to be terminated. Employees need to have honesty checks run against them to see if they're likely to steal or rip people off. Nothing I can do to recover my loss, but you can be warned against this store. EDIT: Even the response below indicates an automated response. I said "gas card", and they responded "We understand your concerns regarding the availability of Pokémon products". They don't care. Don't shop here.