Best Buy Tucson

i went to get my computer repaired at best buy they sent me to the Geeks Geek Squad there I had a guy supposedly an expert in computer repairs that did not know his butt from a hole in the ground my computer did not have power so he claimed that the power supply is bad never checked it, and when I pressed him a little bit he admitted that it may not be the power supply it may be the motherboard that cannot be repaired so then I asked him what would be the best thing to do he replied by another one so repair turned into a new sales I went to the sales department and talk to a Salesman that did not know much about anything these are the kind of people that Best Buy hires just to give you a sales or sales point to sell you something I asked what do you recommend he recommended this specific one. Then we talked to them general manager. Mind you that at this point in time not knowing much about Electronics or computers I had to rely on the so-called experts. So basically I have purchased a new computer that was supposed to be installed in my house with an appointment on Friday the 28th we waited all day no one called so I called back and come to find out they told me that the computer had a glitch and my appointment did not registered and so my appointment was post 4 days ahead. When I called and tried to talk to someone I was transferred to Central America's country people that can barely speak English we're trying to find out what's going on. Best Buy Used to Be The Place To Go to get good service it's no longer the truth. They don't care about good service customer satisfaction or even would bother to make one simple phone call to tell the customer that the appointment was canceled and rescheduled. I would never recommend Best Buy to anyone I know to purchase anything they're not reliable then I'm trustworthy and and you don't want to do business with them I know I certainly won't.

The days of buying car stereo equipment locally are over. Best Buy has a small and not very interesting selection of car stereo items left. They used to be the best place to go. Now they only want to sell items that require an online subscriptions. They suggested I go online to their website to order car stereo equipment. I was planning on spending almost a grand on a whole system, but if I’m ordering online I’m going through Amazon. Best Buy is supposed to be a retail store. Thank you Best Buy for showing your becoming a useless store.

needed a tablet, found what I wanted, got it and was out the door in 45 minutes

Good deals n better promotion products. Employees very attentive.