Best Buy Tucson

Best buy literally has a robot that refuses to let you speak to a real person in the store unless you give it a ton of information and it deems it worthy enough to actually call the store. Checking if something is in stock is not a good enough reason. This is insane, these corporations really have no respect for customers or their time and will cut every corner imaginable. Best buy you make me sick.

Went to Best buy to check out dash cams. Employee Simmon was pleased to help me and explain differences in different cams. I ended up buying a Garmin for a gift. He also answered questions about virtual reality units and games. He was very knowledgeable about it as he owns one. He also gave us info on how to keep the kids safe from predators.

DO NOT GO HERE! Employees and staff members need better training. It feels as if the staff were trained to intentionally avoid any and all eye contact. Half of them have their AirPods in so they can’t even hear if a customer calls out to them. I stood in the customer service line for a little over 10 minutes before the 2 staff members finally ended their conversation about how they will be spending their holidays. I understand not everyone has keys or access to locked goods, but the ones that do Should be near the area in case there are customers in need of that item. Instead of waiting for the staff to radio for someone else to show up. Over 20 mins waiting for help, just to have someone come over for an item I already knew I needed.

Joey and Will were extremely helpful and were really knowledgeable about audio systems and headphones.