Best Buy Tucson

Went to to look at a TV in person, I'd seen online. I was pleasantly surprised by Tanner's incredible knowledge! Ended up buying a better TV and a best buy membership based on his knowledge. I recommend this store, but more specifically, go see Tanner. It was so refreshing to encounter an employee so knowledge in their department. I feel it's very rare these days.

Had to price a tv. Grate people clean place and very helpful

They are short staffed and never have what I'm looking for

i went to get my computer repaired at best buy they sent me to the Geeks Geek Squad there I had a guy supposedly an expert in computer repairs that did not know his butt from a hole in the ground my computer did not have power so he claimed that the power supply is bad never checked it, and when I pressed him a little bit he admitted that it may not be the power supply it may be the motherboard that cannot be repaired so then I asked him what would be the best thing to do he replied by another one so repair turned into a new sales I went to the sales department and talk to a Salesman that did not know much about anything these are the kind of people that Best Buy hires just to give you a sales or sales point to sell you something I asked what do you recommend he recommended this specific one. Then we talked to them general manager. Mind you that at this point in time not knowing much about Electronics or computers I had to rely on the so-called experts. So basically I have purchased a new computer that was supposed to be installed in my house with an appointment on Friday the 28th we waited all day no one called so I called back and come to find out they told me that the computer had a glitch and my appointment did not registered and so my appointment was post 4 days ahead. When I called and tried to talk to someone I was transferred to Central America's country people that can barely speak English we're trying to find out what's going on. Best Buy Used to Be The Place To Go to get good service it's no longer the truth. They don't care about good service customer satisfaction or even would bother to make one simple phone call to tell the customer that the appointment was canceled and rescheduled. I would never recommend Best Buy to anyone I know to purchase anything they're not reliable then I'm trustworthy and and you don't want to do business with them I know I certainly won't.