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Frequently Asked Questions About Best Buy Tucson

How do I check product availability at the Tucson Best Buy?
How do I check my order status?
My local Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tucson stores’ holiday hours?

Recent Reviews

4.1
(3919 reviews)
michael v
December 08, 2025
3 out of 5
Went there with a friend who purchased a 55-inch TV, needed to get the TV from the back of the store to the front of the store at check out, ask store employee for a cart so we could bring it up front, was told by the employee that didn't have any carts available and to carry up there ourselves. Very unprofessional. Other than that you had a good selection of TVs. A little overpriced should have went to Walmart, but it wasn't me buying the TV
Michelle S
December 07, 2025
5 out of 5
Great customer service and very attentive. Store was organized and clean. Answered all questions regarding things we wanted to purchase.. very knowledgeable. We had one purchase that stayed with us entire time.
lachatte09
December 07, 2025
5 out of 5
Great info!
Rylee M
December 07, 2025
1 out of 5
My husband purchased a TV online that was listed as open box in excellent condition. He tried calling the store multiple times throughout the week and was never able to get ahold of anyone. He had to drive 2 hours to this location to go pick it up and when he got there it had no box, no remote, no power cord and no stand. That was not how it was advertised. He was in the store for almost 2 hours and no one was able to help him apparently so he left empty handed and wasted 5 hours of his day. When he asked if they could give him a discount they said it would have to be another hour wait and no guarantee. Very disappointed with the false advertisement and customer service at this store. Will not be coming back.

About Best Buy Tucson

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