header_logo

More to Explore

Frequently Asked Questions About Best Buy Tucson

How do I check product availability at the Tucson Best Buy?
How do I check my order status?
My local Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tucson stores’ holiday hours?

Recent Reviews

4.1
(3984 reviews)
HS G
April 18, 2026
1 out of 5
Zero customer service. Audio, customer service desk, check out.
Jessica E
April 16, 2026
1 out of 5
There's always multiple employees standing around in here and no one can actually do anything. Every single time I come in here to pick up an online order they give me the runaround and tell me. I haven't been added to the account even though I've been added multiple times. Had the displeasure of working with Lainie, its obvious now why she's name and photo dropped in the one star section of this store multiple times
Response from Best Buy
April 16, 2026
Hello, Jessica, Thanks for leaving a review. It can be really frustrating when you have issues with a pickup. If you are in need of assistance or want to formally document a complaint, please reach out on social media to connect with us. Please include Google Review 142402 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Kris H
April 15, 2026
5 out of 5
Luke was great helping my 91 year old father in law. Thank you!
Ana L
April 14, 2026
5 out of 5
Buen servicio! Aunque falta personal!

About Best Buy Tucson

bestbuy.com