How do I check product availability at the Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4027 reviews)
s U
July 18, 2026
5 out of 5
Gooding
Denise E
July 18, 2026
3 out of 5
I go in doordashing. There's at least five or six six people that work there standing around visiting with each other. I asked for help finding an item and I am pointed to a corner to go look for it so I go to try to find it. Which I absolutely can't. So I go and ask some other people for help and the two gentlemen both act like they don't really want to show me or help me then one begrudgingly says oh I'll do it and And he finds the item for me immediately come to find out I was sent to the wrong area. I'm not sure why your store can have so many employees standing around and they can't help somebody find an item
Response from Best Buy
July 18, 2026
Hey there, Denise
We understand your frustrations surrounding your recent experience. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:#189800
Carol D
July 11, 2026
3 out of 5
Employees were not helpful.
Response from Best Buy
July 11, 2026
Hey there, Carol,
We understand your frustrations surrounding your recent visit and not getting help. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/9ihCzo), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:#185829"
Russell C
July 03, 2026
2 out of 5
Just gives the same feeling that CircuitCity had before it went bankrupt.