How do I check product availability at the Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4016 reviews)
Clint K
June 25, 2026
1 out of 5
Don't buy anything here, 0 customer service. No wonder Best Buy is dying. How long until the restructure?
Response from Best Buy
June 25, 2026
Hello,
Thank you for taking the time to leave a review. It can be frustrating when you aren't able to find the help you need. If you are still in need of assistance, or want to formally document your review, please send us a message on social media. Please include Google Review 178003 in your message when reaching out.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Korey F
June 21, 2026
1 out of 5
Why can't I just get a live operator? I got hung up on by AI model when I'm trying to just talk to a live person how do I do that I'm very frustrated right now. I'm done I'm not going to shop at Best buy now because of it I kept telling the lady I want operator no nope not helping me I'm done by Best buy you lost my business
Response from Best Buy
June 21, 2026
Good Afternoon, Korey,
We absolutely understand how you are feeling after being unable to connect with the support team you needed when you called in. We would be happy to review this situation further together. Please feel free to send us a private message on social media that includes your Google review case ID: #175358.
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