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Best Buy East Tucson
Services Offered
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Frequently Asked Questions About Best Buy East Tucson
How do I check product availability at the East Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5141 reviews)
Callum R
November 13, 2025
1 out of 5
Will be taking my business elsewhere in the future. They made a host of mistakes, and gave me inaccurate statements of their policies, leading to the loss of hundreds of dollars in warranty that I paid for but due to unknowledgable staff giving me misinformation, making mistakes, several multiple escalations with Geek Squad on their customer service line and assured I would have a resolution by email, no such email ever arriving, I am left with a bunch of "sorry for the inconvenience". It's not inconvenience; you scammed me.
This is a shame. I used to recommend BestBuy to everyone, due to how good their membership program is, and will in fact recommend they stay away from BestBuy in the future.
Response from Best Buy
November 14, 2025
Hi, Callum,
Thank you for taking the time to leave feedback for us regarding your recent experience. I can understand wanting accurate information when shopping with us.
So that we can look into this closer, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/1cqu4i), X (https://bby.me/oemigh), or Instagram (https://bby.me/xjnuv8).
Please be sure to mention “Google review #68899” in your social media message.
We look forward to assisting you!
Jason B
November 11, 2025
1 out of 5
We purchased several items for setting up a podcasting studio spending nearly $1,500. At checkout the person working there talked us into purchasing the $50 annual membership telling us that it includes price matching. After getting home and setting up the studio I did a price search and found 2 of the items for significantly less. The Rodecaster Pro was $100 less on Amazon as well as on the Rode website. The Shure mic was about $30 less. I want back into Best Buy to have them match the price and was told they do not actually price match. Only limited items shipped direct for Walmart, Amazon and some others I guess. We were not told this. When I told the Best Buy employee that we were lied to and that influenced our decision to purchase the membership. She responded that they didn't lie, just didn't tell us the whole truth. I will not be giving Best Buy any more business because of this experience.
Grayson C
November 07, 2025
5 out of 5
10/10 Service, Jose was a true hero and helped find the 2 TV’s I needed from the warehouse in a friendly and timely manner
William H
November 05, 2025
2 out of 5
It's next to impossible to try to buy anything from the store.
Response from Best Buy
November 05, 2025
Hi William,
Thanks for sharing your experience with us. We're concerned to hear you feel this way and can understand your disappointment if your experience in our store didn't meet expectations. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/igee8r), Twitter/X (https://bby.me/w4dncy), or Instagram (https://bby.me/p8wt01) and mention your "Google review #65162," we'll be happy to look into this with you and ensure this is addressed.