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Frequently Asked Questions About Best Buy East Tucson

How do I check product availability at the East Tucson Best Buy?
How do I check my order status?
My local East Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy East Tucson stores’ holiday hours?

Recent Reviews

4.1
(5027 reviews)
Rachael C
May 06, 2025
5 out of 5
So today I came to the store super upset because the brand-new laptop (*new to me, it was a refurb) that had just been delivered YESTERDAY wasn’t working. I was overwhelmed and honestly kind of pissed off - I had urgent business to take care of & paid extra for expedited shipping on a defunct device. Thankfully, Dillon from Geek Squad was amazing. They were calm, patient, and explained everything in a way that made sense without being condescending. I didn’t feel rushed or brushed off, which I really appreciated. Dillon totally turned my mood around; I left with a computer I can trust and feeling much better than when I walked in. Great customer service makes such a difference!
Geralyn G
May 02, 2025
3 out of 5
The majority of my experience at Best Buy is not having any help. I have seen many employees standing around talking to each other. I have also seen one employee being helpful , with a long line waiting for him. No one else making them selves available. There are times I have purchased things, otherwise, if I can’t find it myself I walk out and go somewhere else. I do have to say, I keep trying. Just in case.
Rick A
May 01, 2025
4 out of 5
They still sell Tax software
Rex M
April 30, 2025
3 out of 5
Super slow service and very difficult to find someone to help

About Best Buy East Tucson

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