On 12 26 2025 l went to try to buy a TV wire at the Broadway bestbuy store and no success getting on because no one wanted to help me get one, l stood at the computer department for about 55 minutes and 2 employees totally ignored me and l had no choice to leave the store and drive to the other location on wetmore and 1st Ave where l was welcomed by a young lady that was very professional and helped me immediately and give me what l needed in 10 minutes and l do appreciate her, l will never go back to the Broadway bestbuy store again, the employees there need more customers care training because at this point it is a total failure when helping customers at that store.
CathyGo
December 26, 2025
Closed at different times in December. No notice on the website so I drove in from 20 minutes away to get to the store. What a waste of time. While I was here I saw others also pull up to the store and find it closed. I’ll shop somewhere that doesn’t waste my time like this.
Response from Best Buy
December 27, 2025
Hello, thank you for leaving us a review. Knowing the hours available to shop is important. Can you please reach out to us on Facebook (https://bby.me/hv1qsz), Twitter/X (https://bby.me/omf3sw), or Instagram (https://bby.me/rdjkdz) with more information about your experience? Please begin your message with "This is regarding my Google Review #95806".
Jacqueline P
December 26, 2025
Found some wireless ear buds and at a reasonable price!