Staff is friendly and prices lower than other stores
Loved it will come again
From what I have experienced at this Best Buy, they have reps in the computer department that don't seem to be very good. They seem to have little product knowledge, at least with what I ask about on average and they have even less professionalism. I walked to the computer area for help and 4 reps were just standing and talking to each other and nobody asked me if I needed help.
The supervisor is a emo dude with long hair and he had an attitude from one of my past visits, so I didn't bother reporting the experience to him. I had to ask for help infront of the 4 people and one walked away and the rest all just looked at each other like they wanted someone else other than them to help me. Finally one walked with me and helped me.
This store has a weird, negative vibe. I came to this conclusion after many visits. Sometimes I actually do have a good experience too, but there are more misses than hits at this location. I used to love coming here, ever since I was a teenager. What a bummer.
You can never find someone when you need them lol other than that awesome store
Response from Best Buy
August 17, 2025
Hello, Vernon.
It's frustrating to feel overlooked and this is not the experience we want for our customer. Please feel free to reach out to us on Facebook (https://bby.me/ds7pc0), Twitter/X (https://bby.me/w508qt), or Instagram (https://bby.me/019z4x) and an agent will be glad to assist. Please also include Google Review number 30850.
Best,
^Allison
Picked up some headphones for recording audio/video. The staff was super helpful in deciding what I needed.