Frequently Asked Questions About Best Buy East Tucson
How do I check product availability at the East Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5242 reviews)
Ellen H
May 12, 2026
5 out of 5
Great service and ghe sales team were extremely patient with me and my questions.
Jim K
May 12, 2026
5 out of 5
I purchase most all of my electronics from Best Buy. They have always given me fantastic service and help me whenever I need advice.
Felicia C
May 12, 2026
3 out of 5
I love they have open/box very good price. I've bought my laptop my printer also my 75' tv and a few other things. But they have great customer service.
The only thing I really don't like is they have a 15 day return policy unless you pay 50 a month for some kind of membership
Adam P
May 10, 2026
5 out of 5
Its been a long while since I shopped at Best Buy. Like a lot of us, I have been buying off Amazon instead. We came here to purchase a mother's day gift. It was an appliance purchase. The staff were very friendly here and eager to help. They answered our questions well and took the time to hear our concerns. I will come back soon for our next electronics purchase. Thank you