Shannon A
October 01, 2024
Horrible customer service. Attempted to return headphones that were bought three weeks ago, and the Bluetooth doesn’t work properly. Manager told us they can’t do anything for us as it is outside the 15 days. Strict rule, although the young girl told us it just needed a manager override. No incentive to shop here ever again. Will continue to buy from Amazon. Best Buy do better than selling defect products and not being open for a 30 day exchange.
Response from Best Buy
October 02, 2024
Hello, Shannon,
Thank you for taking the time to write a review. We really appreciate your feedback. We'd like to make sure this gets to the right people. Please send us a private message on social media with your name, phone number, and email. Please make sure to mention Google Review 64265293 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Warm Regards,
^Meghan
Kaleb B
September 28, 2024
Great staff. Has all the products I need.
Maria G
September 24, 2024
You get noticed as soon as you walk in the store, I was in to pick up my online order. Everything was fast, definitely going back to best buy!!!