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Best Buy East Tucson
Services Offered
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Frequently Asked Questions About Best Buy East Tucson
How do I check product availability at the East Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5027 reviews)
Rachael C
May 06, 2025
5 out of 5
So today I came to the store super upset because the brand-new laptop (*new to me, it was a refurb) that had just been delivered YESTERDAY wasn’t working. I was overwhelmed and honestly kind of pissed off - I had urgent business to take care of & paid extra for expedited shipping on a defunct device. Thankfully, Dillon from Geek Squad was amazing. They were calm, patient, and explained everything in a way that made sense without being condescending. I didn’t feel rushed or brushed off, which I really appreciated. Dillon totally turned my mood around; I left with a computer I can trust and feeling much better than when I walked in. Great customer service makes such a difference!
Geralyn G
May 02, 2025
3 out of 5
The majority of my experience at Best Buy is not having any help. I have seen many employees standing around talking to each other. I have also seen one employee being helpful , with a long line waiting for him. No one else making them selves available. There are times I have purchased things, otherwise, if I can’t find it myself I walk out and go somewhere else. I do have to say, I keep trying. Just in case.
Rick A
May 01, 2025
4 out of 5
They still sell Tax software
Rex M
April 30, 2025
3 out of 5
Super slow service and very difficult to find someone to help