Best Buy East Tucson

Retail is dead. Nobody knows anything and they are not willing to help. I’ve never seen so many sales people standing around talking while customers wanting to buy were ignored and blown off. I actually asked someone to try and sell me a VR set and they said they would get someone who knew about them to help me. Someone else told me to go wait in the customer service line. I waited too long also watching sales people visit with each other in the area. The helper never showed up. I was in a rare mood to shop, to purchase a car play system, maybe a high end Breville Airfryer, and that VR system. One very nice young man who was strictly cameras offered to help but he was limited to cameras. Retail is history. Sales people once took pride in knowing the available products and knew how to tell customers why they needed them. Oh and it was often a fun experience to go shopping just for the interaction. Which was often a bonus.

Awesome place

I walked into your store today looking to purchase a monitor. However, upon walking in it became very clear by businesses in this city are dying. There were very little customers in the store so your employees felt it was a better idea to joke around and play games instead of helping them. I walked over to the open box section to find a boat load of monitors but none of them had a price. I asked the guy how they expect customers to purchase things when there's no price and why it's like that. He had the audacity to blame it on customers and say that they come in and steal them. So customers come in they steal things that are of no value to them meanwhile your security obviously doesn't catch them because they're being stolen according to your employee. But then if you know that there's a problem and price tags are being stolen from products then why is it that your employees don't feel it necessary to do their job and go replace them. It's obvious that you all are playing a bunch of children to run your store rather than adults and this is why I'll be going to Amazon like everyone else.

Saw Geek Squad. She solved the problem with my new tablet in under 10 minutes. I use AI quite a bit with 5 star service. But this time the tablet decided it wasn't going to let me or AI stop the tablet from timing out in less than 10 seconds the the tablet decided to ask for a password which I didn't have. Then the tablet totally locked up. So AI and I decided the experts at Best Buy was the solution. Yay!