Frequently Asked Questions About Best Buy East Tucson
How do I check product availability at the East Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5264 reviews)
Cesar V
June 29, 2026
1 out of 5
This best buy always disappoints. Why is it that everytime I pick up something it takes forever to get help? 30 mins to get help? No thank you.
Response from Best Buy
June 29, 2026
Thanks for sharing this review. We're concerned to hear that it's taken longer to pick up your orders than expected, which we understand can be frustrating. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/lit4iS), Twitter/X (https://bby.me/M3XFtz), or Instagram (https://bby.me/fM2bPT). Please include the Google Review reference number #179946 when reaching out.
Chris C
June 27, 2026
2 out of 5
They didn't have what I really needed....
Kerrie N
June 23, 2026
5 out of 5
Very helpful staff and quick turn around for laptop repairs
Scott M
June 22, 2026
1 out of 5
Best Buy is great. Choosing Roadie for delivery service of smaller items……terrible!!
Response from Best Buy
June 22, 2026
We appreciate you sharing your feedback about Roadie. We always want to give a great experience, and understand when you felt we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/jKstCa), Twitter/X (https://bby.me/mCZP1H), or Instagram (https://bby.me/VKboTX), and mention your Google review, 175819.