Frequently Asked Questions About Best Buy East Tucson
How do I check product availability at the East Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5154 reviews)
Timothy B
November 30, 2025
1 out of 5
Bought a tablet... tablet was broken... called the store... store must not know they own a phone... I hate bestbuy cause they are over priced anyways but I did an in store pickup from Samsung and dont get me started on the samsung warranty process...
Vicky R
November 28, 2025
5 out of 5
Busy on Black Friday but good service, staffing & sale pricing.
Richard C
November 28, 2025
3 out of 5
There a wait even when they are not busy. Guy at the door was friendly and helpful.
Response from Best Buy
November 28, 2025
Hello, Richard,
Thank you for taking the time to write a review. We know it's frustrating to have to wait longer than you'd like for help. If you are in need of assistance, please reach out on social media. Kindly include Review 77032 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Preston R
November 23, 2025
1 out of 5
TV Salesmen at this Best Buy are worse than car dealership salesmen. I’d recommend just going to Walmart, like we did after leaving there empty handed. 0/10 Experience
Response from Best Buy
November 23, 2025
Hello, Preston.
We understand the frustration when you felt like you received an experience with our teams that did not meet your expectations. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/4225bv), Twitter/X (https://bby.me/4gc4z6), or Instagram (https://bby.me/0qvp9o), and mention your Google review, 73775.