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Frequently Asked Questions About Best Buy East Tucson
How do I check product availability at the East Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5276 reviews)
Zeke G
August 08, 2026
5 out of 5
Nick, is the BEST!! He really take of business and I truly appreciate his customer service!!!
Alicia D
August 04, 2026
1 out of 5
We visited this store for a laptop. The salesman kept pushing us to buy the most expensive brand new one. It was for a 87 year old friend who didn't need all the pizzazz these laptops offered. I found an opened box laptop, that was within the price range, went to pay. A manager quickly intervened saying the price clearly marked on the box was incorrect, or maybe it just hasn't hit the system yet. (His words) He could only get it close to the marked price using his discounting privileges, but would NOT honor the price CLEARLY marked on the computer. I don't like being lied too, I know they were upset that I didn't purchase brand new, and found a new open box model for a huge discount. I will NEVER shop at this best buy again! They should have honored their price and been happy with a satisfied customer, instead they lost a costumer and gained a bad review! Most likely this review will do little, but PLEASE WATCH THE PRICES AND STAND UP FOR WHAT IS RIGHT, DON'T FALL FOR THE OLD BAIT AND SWITCH ROUTINE! I ended up consignment a laptop at another store, NOT BESTBUY! And my friend LOVES IT!!!
LIZZIE G
August 02, 2026
5 out of 5
Thank you dear Miguel you get a 20 out of 1 to 10. You know what you were doing solved all my problems and then I could come back the next day and you can get my computer talking to the printer I'm 81 years old so getting the computer and the printer talking to each other is something I can't do. She said I could have been in my printer and my computer back tomorrow and you will get them talking to each other. Your patient and courteous and and do your stuff big time. I think you're the best geek technician that I've ever had. See you tomorrow at 2:00 p.m. captain Lizzy Griffin US Marine corps
B.C.
August 01, 2026
5 out of 5
I had to buy a large T. V. stand for a 62 inch Flat Screen. Only had one in stock... lucky me...