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Frequently Asked Questions About Best Buy East Tucson

How do I check product availability at the East Tucson Best Buy?
How do I check my order status?
My local East Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy East Tucson stores’ holiday hours?

Recent Reviews

4.1
(5260 reviews)
Scott M
June 22, 2026
1 out of 5
Best Buy is great. Choosing Roadie for delivery service of smaller items……terrible!!
Response from Best Buy
June 22, 2026
We appreciate you sharing your feedback about Roadie. We always want to give a great experience, and understand when you felt we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/jKstCa), Twitter/X (https://bby.me/mCZP1H), or Instagram (https://bby.me/VKboTX), and mention your Google review, 175819.
German &
June 21, 2026
2 out of 5
Very rude customer service
Response from Best Buy
June 21, 2026
Hi there! That is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/NnL3va), Twitter/X (https://bby.me/c9CkoA), or Instagram (https://bby.me/xRjI5u). Thank you.
Adam S
June 19, 2026
2 out of 5
Real bummer that you can’t actually get ahold of anyone in the store anymore to check product. Have to drive two hours and just hope it’s actually in stock.
Response from Best Buy
June 19, 2026
We understand the frustration when you could not get the support you were looking for. We do offer store pickup orders online, so you will be notified once an item is confirmed to be in store and ready before visiting. See more here: https://bby.me/SmZ0at If you have additional questions, feedback, or need of help, please reach out to us in a private message on Facebook (https://bby.me/Yw1IUH), Twitter/X (https://bby.me/tr25xB), or Instagram (https://bby.me/UE9XNY), and mention your Google review, 174701.
s p
June 16, 2026
1 out of 5
Drove 40 minutes to pickup an open box good tv. Listing says may be missing non essential accessories . In what world is a stand and power cord non essential. Last Best Buy purchase
Response from Best Buy
June 17, 2026
Hi there! You are right. At minimum, a power cord is needed and we'd like to help. To do so, please send a private message to Facebook (https://bby.me/RcSxBR), Twitter/X (https://bby.me/SDk5TW), or Instagram (https://bby.me/3uOB3T) and mention "Google Review 173488". We can imagine how frustrating this has been and look forward to hearing from you.

About Best Buy East Tucson

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