Best Buy East Tucson

Great service and this store has everything.

This location on Broadway Blvd Tucson never has any pokemon. Best Buy is constantly hyping up pokemon and drops but I wait every time at new drops time only to be told they don’t have pokemon. It’s been 4-5 weeks about 5-6 weeks ago they had a drop with some tins limited amount. So only the first few people were able to get a single etb or box + tin. The rest in line got single packs only. Can you guys actually stock and get more Pokémon I feel like it’s a waste of time/gas and energy plus getting everyone (family) ready to go down there only to be told sorry we didn’t get anything again after waiting line and again same result. This is a message for the ordering department, the store manager and anyone else who can help with inventory, stock drops. I’ve heard you used to do better lately it’s been fail or nothing at all. Last drop was a couple of partner boxes the cheap ones and only the first couple people got one because they only had a tiny fraction of them arrive

REALLY horrible experience with these clowns... I purchased an "open box" tv, only available at the south Tucson store... my car is too small to fit it in, so I assumed I could pay the standard $40 to have it delivered... they refused. I called the number for the store, but ALL calls for ALL stores are sent to Panama, no way to discuss the situation with a store manager and make a reasonable arrangement. I had to cancel the sale. I previously bought a computer from these same dullards and it didn't work. they refused to take it back the next day... told me I had to contact the mfg. Appalling service!! Deal with Amazon or even EBAY... Best Buy SUCKS.

Staff was pretty helpful, they had what I wanted and directed me to the general area but didn't make sure I found what I was looking for.