Best Buy East Tucson

I stopped in today to purchase a new laptop and had an excellent experience. The customer service was outstanding. The team took the time to understand what I needed the laptop for, answered my questions, and helped me compare the different options without making me feel pressured into buying something I didn't need. They ultimately helped me find a laptop that fit both my needs and my budget, and they also made sure I understood my options for Microsoft 365 and warranty protection. I really appreciated the patience, knowledge, and professionalism. It's refreshing to receive this level of customer service. I would definitely recommend them to anyone looking for a new computer or needing help figuring out the right technology for their needs.

Nick, is the BEST!! He really take of business and I truly appreciate his customer service!!!

We visited this store for a laptop. The salesman kept pushing us to buy the most expensive brand new one. It was for a 87 year old friend who didn't need all the pizzazz these laptops offered. I found an opened box laptop, that was within the price range, went to pay. A manager quickly intervened saying the price clearly marked on the box was incorrect, or maybe it just hasn't hit the system yet. (His words) He could only get it close to the marked price using his discounting privileges, but would NOT honor the price CLEARLY marked on the computer. I don't like being lied too, I know they were upset that I didn't purchase brand new, and found a new open box model for a huge discount. I will NEVER shop at this best buy again! They should have honored their price and been happy with a satisfied customer, instead they lost a costumer and gained a bad review! Most likely this review will do little, but PLEASE WATCH THE PRICES AND STAND UP FOR WHAT IS RIGHT, DON'T FALL FOR THE OLD BAIT AND SWITCH ROUTINE! I ended up consignment a laptop at another store, NOT BESTBUY! And my friend LOVES IT!!!

Thank you dear Miguel you get a 20 out of 1 to 10. You know what you were doing solved all my problems and then I could come back the next day and you can get my computer talking to the printer I'm 81 years old so getting the computer and the printer talking to each other is something I can't do. She said I could have been in my printer and my computer back tomorrow and you will get them talking to each other. Your patient and courteous and and do your stuff big time. I think you're the best geek technician that I've ever had. See you tomorrow at 2:00 p.m. captain Lizzy Griffin US Marine corps