Julie J
September 12, 2026
Stood around the empty store today waiting for help buying new car stereo and install and had to go find someone twice. No help. Employees are all standing around chatting with eachother. We left to go buy it somewhere else.
Came for a laptop and was happy with the selection, but had a really tough time with the employees. The upselling was very aggressive and I had him no multiple times for the same thing. Checkout could've been 30 seconds rather than 5 minutes. Would've preferred to order online and just pickup.
I had a tablet to fix. Since they don't carry that brand anymore, and I had the extended warranty, they basically bought it back, so I used the refund to buy a different one. They were very helpful and friendly.
I was waiting all day long for delivery my new tv.At the end day when I called they told me they rescheduled my delivery for another two days.No message,emails nothing.They just don’t care.I lost my day for nothing.I am pretty mad.
Response from Best Buy
August 20, 2026
Hello Miro,
Thank you for sharing your review. We can understand your frustration here regarding your delivery getting rescheduled.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/m5RxE0)
Twitter/X (https://bby.me/tJenw6)
Instagram (https://bby.me/bvudTF)
When reaching out, please reference your Google Review 206445.