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Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
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Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Yuma
How do I check product availability at the Yuma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Yuma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Yuma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Yuma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2269 reviews)
Alain L
March 19, 2025
1 out of 5
Bought a webroot antivirus and after installing it found out it was expired. went to the store to return and grab a new one. the manager didn't want to give me a refund or new one instead told me to call a 1-888 number. now I have to buy another antivirus somewhere else. DO NOT BUY WEBROOT ANTIVIRUS AT BEST BUY.
Response from Best Buy
March 20, 2025
Hello and thanks for reaching out on Google, Alain.
We understand the frustration when your item is expired and we would like to look into this. please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64948342.
Kindly,
^Graham
Matthew C
March 14, 2025
2 out of 5
No laptop selection. Go to walmart
Response from Best Buy
March 15, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to find what I am looking for when I decide to shop in store. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64926823".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
David K
March 12, 2025
5 out of 5
Pickup service was flawless
Tina P
March 07, 2025
1 out of 5
Went to Best Buy in Yuma AZ I was standing behind 2 employees talking I stood there 20 minutes listening to their conversation and they finally realized I was standing there the male asked if he could help me I told him what I needed he told me to go to an aisle and wait so I did after 10 minutes of waiting for no one as I was walking out the female employee looked at me and I said I guess I am invisible and she said oh well everyone is pretty busy right now and I thought well you weren’t very busy while you were standing there talking for 20 minutes.
Response from Best Buy
March 07, 2025
Hi, Tina,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting timely assistance when shopping at your local Best Buy.
If you require support, please send us a private message via social media. We would be happy to help you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google Review, Convo #64901736” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi