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Best Buy Yuma
Services Offered
Geek Squad Services
Apple Shop%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Yuma
How do I check product availability at the Yuma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Yuma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Yuma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Yuma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2226 reviews)
Kathy B
January 15, 2025
5 out of 5
They took such great card of my problems!!!!! Love my Geeks!!!!!!
Eric A
January 13, 2025
5 out of 5
Iits always clean, and I love looking at new electronics. I'mÿÿùƙ
Darlene D
January 10, 2025
2 out of 5
While my order arrived on time, I had an issue with my new Mac computer. Spoke with Geek Squad and ge said to bring it in and because it had a 90 days support with Apple, they would take care of it. Went in at the appointed time. The person who waited on me said there would be a $40 charge. I explained I spoke with someone prior to making hb
Response from Best Buy
January 11, 2025
Hi, Darlene,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting support on your recent purchase.
So that we can look into this closer, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google Review, Convo #64665923” when reaching out on social media.
Regards,
^Ravi
Diana M
January 09, 2025
1 out of 5
Terrible customer service. Rude. Ordered an item and they stated it was delivered but it never arrived. Claim was opened and item was reshipped out. UPS tried delivering twice and I wasn’t home so I called to change my address and they still tried delivering to my address. So my item was sent back. I called customer service and spoke to 4 agents, was hung up once before I got to anyone who could help. I was told I would be given a refund. I advised I didn’t want a refund that I needed my item. I was told there was no other way and the refund would take 10 days. She had the audacity to tell me to reorder the item with my money and was rude about it. She also mentioned that why would I think the address could be changed and I told her maybe they should speak to the agents because prior agent said it could. Stated that supposedly the price would be honored once I receive the refund but had couldn’t send an email so I have it as proof. Y’all need better customer service. I got one nice agent during this whole issue.
Response from Best Buy
January 10, 2025
Hey there.
Thank you for your review, Diana. This is certainly not the kind of customer service we strive to provide here at Best Buy. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 64662252.
Kindest Regards,
^Vanessa