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Best Buy Slatten Ranch
Services Offered
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Frequently Asked Questions About Best Buy Slatten Ranch
How do I check product availability at the Slatten Ranch Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Slatten Ranch Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Slatten Ranch stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Slatten Ranch Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2196 reviews)
Jorge M
October 03, 2025
1 out of 5
I truly want to be supportive of the brick and mortar stores left but Best Buy horrible customer service makes it very hard. Previously I received horrible customer service by manager George. The way they communicated it was simply lazy. I now bough a dryer, my installation appointment was postponed last week. Tomorrow morning was going to be the next appointment. I received a reminder with no time. I just called and the time had been changed to 3-7 pm. I cancelled my purchased. I also will be closing my credit card and I will not be giving my business to Best Buy again.
Response from Best Buy
October 04, 2025
Hello Jorge,
Thanks for reaching out and providing your feedback. It's unfortunate for us to hear that you had so many issue with your appointment. We would love to document your experience as we are always looking to improve and feel your insight would be valuable. When you get a moment can you contact at a Social Media platform listed below and reference Google Review #51518 in a private message.
Facebook (https://bby.me/zbhcqa)
Twitter/X (https://bby.me/bhlfgg)
Instagram (https://bby.me/86hk80)
Thanks,
Travel W
October 03, 2025
5 out of 5
Great customer service
robert c
September 29, 2025
5 out of 5
The Geek Squad is awesome. Steve fixed my cell phone fixed when Verizon squad could not and tried to sell me a new cell phonel instead.
Katherine F
September 27, 2025
1 out of 5
Best Buy has false advertising online - you dial a phone number thinking you’re able to call a local store then you end up talking to an AI machine and when you do get transferred to a human you’re talking to support in Asia. The online chat service is just as bad. Online information on the website is inadequate, which is what prompted the call and you can’t speak to a human at Best Buy unless you physically walk into a store. Bad support move Best Buy, I already ordered through Amazon.
In reply to Best Buy comment: Why reach out on Social Media, nothing will change. I described the issue in a review. No need to call the phone number associated with the store again when I’ll get transferred to a support group in Asia and reps who speak in broken English. This is BB’s support issue, not mine.
Response from Best Buy
September 28, 2025
Hello, Katherine.
We know how important it is to be to speak with someone who can provide the help you need. If you still need some help, please reach out to us on social media. Please reference your Google Review number #48982.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy