Best Buy Apple Valley

Fuy a comprar algo no había personal esperé más de 30 minutos y nadie había para preguntar me fuy y regresé al siguiente día y lo mismo esa tienda de Apple valley no tiene clientes el servicio es pésimo deberían cerrar fuy a la que está al lado del mall y rápido me atendieron no tardé ni 15 minutos en hacer la compra

Store manager Toni is very rude and unprofessional when I asked her for her bosses number she said “I am the boss” but then gave me a name Tera as her general and the Best Buy number rather then the corporate number firstly no one was helping customers for over 20 min then directed us to geek squad where we waited until I flagged someone down and said no one is helping customers over here? And they finally sent someone do not buy Best Buy refurbished items we spent 600 plus dollars on a Apple computer and he came broken no fragile sticker on the box no packing to protect the product, And you’d think the store manger would be more understanding right nope she had attitude like she was so important and no one else mattered and her opinion is the only one that mattered not helpful at all! the corporate is telling us to take it to the store for a return and she’s saying they don’t do returns her system won’t allow her. Her facial expressions are terrible her customer service is at a 0 her employee are bouncing around the store like kids do not shop here I’ve never had such a terrible experience at Best Buy sad just sad

Bad service. I wanted to return the phone I bought online. The girl at the store told me, "We have to charge you $50." I'd never been charged for returning something before.

Always top of the line items. 💯