Frequently Asked Questions About Best Buy Apple Valley
How do I check product availability at the Apple Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Apple Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Apple Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Apple Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2167 reviews)
The G
August 22, 2024
5 out of 5
They had what we needed, customer service was on point. Wrapped up needs in less than 10 minutes.
Lillian P
August 18, 2024
4 out of 5
I purchased a computer, and waited for it to arrive. Then I took it in to have it set up. It seems like I could have been told more about the process of installation. And when I called service which I thought I'd call that location apparently it's a number that goes to a call center and they wanted to charge me to help me resolve a problem on a brand new computer. So I hung up and I drove over to the local location. And they helped me resolve the problem with no charge. I made a couple of trips over to the store and finally got all my issues resolved. New computer and new software defaults that had been set that didn't work for me
Rudolph A
August 17, 2024
5 out of 5
Great customer service
No long waits
Robert S
August 14, 2024
1 out of 5
Never will
I will never go to this location again the manager with the black beard and Geek Squad were terrible. I will save all the typing to explain the issue. They just lost my business with them.
Response from Best Buy
August 14, 2024
Hello, Robert,
Thank you for reaching out to us here, and for taking the time to share your experience here with us. We understand how important excellent customer can be, and would like to take a closer look into this with you to address any concerns you may have!
To continue, please contact us on Facebook: @BestBuy (http://facebook.com/BestBuy), Twitter/X: @BestBuySuport (http://twitter.com/BestBuySupport), or Instagram: @BestBuy (http://instagram.com/bestbuy) for further support. For quick assistance, please include your full name, email, phone number, and this review in your message.
Thank you,
^Brandon