Frequently Asked Questions About Best Buy Apple Valley
How do I check product availability at the Apple Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Apple Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Apple Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Apple Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2317 reviews)
Joey
December 24, 2025
1 out of 5
I bought a Fitbit watch on Black Friday and the first one was defective brought it back two days later second one was defective decided to switch to a Samsung watch and it wouldn't do me the honor of letting me have the Black Friday price on a Samsung watch and told me they would not do it had to pay full price and I decided not to not very good customer service and the manager was absolutely arrogant I'll never step foot in Best Buy again I went back and asked the manager if they would give me the Black Friday price because they inconvenience me by giving me two defective items and they still said no so I am done
Virginia M
December 17, 2025
5 out of 5
Great customer service
Jen P
December 02, 2025
5 out of 5
James in computers and Michael the manager are great. Great customer service, professional and knowledgeable.
Joe P
December 02, 2025
5 out of 5
James is computers and Michael the manager are simply amazing. Great customer service and very attentive
Will strongly suggest victorville best buy to friends and family