Frequently Asked Questions About Best Buy Apple Valley
How do I check product availability at the Apple Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Apple Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Apple Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Apple Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2358 reviews)
Steve H
May 27, 2026
1 out of 5
Made an appointment for an iPhone repair at Apple Valley. Best Buy told them I needed a new battery. Called their direct line at the 760 number and to verify that they had the battery. Drove over an hour to get to Best Buy to be told they don’t have the battery. Said they couldn’t do anything about it unfortunately when I call their store number I’m actually talking to someone overseas. Then I suggested that maybe their other store that was 25 minutes away might have one. They called there and they said they have one so I’m driving over there now. Very poor service I wouldn’t take anything to them to be repaired at the geek squad in Apple Valley
Response from Best Buy
May 28, 2026
Hello, Steve,
We understand that not having a battery for your repair appointment would be frustrating. We would be glad to further notate your concerns with your Apple Repair experience if you would like to reach out to us on any of our social media profiles below with Review 157985.
Facebook (https://bby.me/WRqcXM)
X (https://bby.me/s1d5AK)
Instagram (https://bby.me/clqhqD)
JD N
May 15, 2026
2 out of 5
The service is horrible
Paige O
May 15, 2026
5 out of 5
Talk to Joseph (his hat has a propeller on top) he knows his tv and sound! He took time out of his day to talk us on what was best for what we wanted and we learned some very important tips and tricks!
Pilar N
May 12, 2026
5 out of 5
Went there looking for large TV.
Sales girl was wonderful and very knowledgeable