420KushMaster
July 20, 2026
Zach over at geek squad!!! Came in clutch for us today!! Fixed my daughters laptop in 20 minutes or less. We use it for online tutoring. Thank you Zach!! Awesome Service!!
Ordered an oven through our home warranty and still haven't received it in over a month. Best buy sent out 2 trucks with the wrong adapters for our propane connections. Even when noted we had propane they still weren't prepared. I have been trying to get ahold of someone but only A.I. is speaking to me. Horrible customer service.
Absolutely horrible service. This is the second time in four days that they have supposedly "attempted" to deliver my refrigerator. They claimed they couldn't find my address, even though it's clearly marked in three different places along the road. A toddler could find my house. It honestly feels like the delivery driver just didn't want to complete the deliveries. I missed two days of work for absolutely nothing. To make matters worse, this is the second appliance I've had this exact issue with. Completely unacceptable customer service. I will never shop here again. If I could give zero stars, I absolutely would.
Response from Best Buy
July 16, 2026
Hello, Emily,
We appreciate you taking time out of your day to share your feedback. Having your appliance delivery rescheduled is never great news, so we can understand your frustration. We'd be happy to look into this for you and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/fxGAKQ), Twitter/X (https://bby.me/1jI2XC), or Instagram (https://bby.me/liQCK7). Please reference Google Review, #188658.