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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Auburn
How do I check product availability at the Auburn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Auburn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Auburn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Auburn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1697 reviews)
Charles D
February 05, 2026
5 out of 5
Very good experience they have all of the good stuff!
Scott S
February 03, 2026
1 out of 5
I waited (stupidly) for over 45 minutes to get served. I asked when I could get served and was told to wait a few minutes…
Response from Best Buy
February 04, 2026
Hello, Scott,
Thank you for leaving us a review. We understand the importance of needing attentive customer service, especially when needing support. Nevertheless, we appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter: @BestBuySupport
Please mention "Google Review, Conversation #112735" when contacting us on social media.
Randy N
February 03, 2026
4 out of 5
Employees are friendly and knowledgeable. Does carry as much inventory as they used to, understandable. If they have something you need, they are very awesome
Cliff H
January 20, 2026
5 out of 5
Best Buy is one of my absolute favorite retailers along with Costco and Amazon. I’ve been in their Total program, which extends warranties and fixes computer problems for parts costs only, for a decade. Some of the stores have staff from AT&T mobile in house which has come in super handy at times. I have had products fail and, since I am a total member, they just hand me a new one. Most recently they gave me a new Oura Ring when my battery died before 1 year. Their appliances are competitively priced with good delivery and take away options. The staff are competent, knowledgeable and trained up. Online and phone support are also very good. Zero complaints here.