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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Auburn
How do I check product availability at the Auburn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Auburn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Auburn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Auburn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1637 reviews)
Steven F
May 10, 2025
5 out of 5
I had an amazing experience at Best Buy! The staff was friendly, knowledgeable, and helped me find exactly what I needed without any pressure. The store was clean, well-organized, and stocked with a wide range of electronics and appliances. I got a great deal on a new laptop, and the checkout process was fast and smooth. Highly recommend Best Buy for anyone looking for quality products and top-notch service!
MICHELLE I
May 09, 2025
5 out of 5
We were quickly tended to and left very satisfied.
R M
March 12, 2025
4 out of 5
Pc parts meow
Lisa W
February 25, 2025
1 out of 5
Walked out & went somewhere else. They no longer employ the amount of staff they once did and it shows in their customer service. The gentleman up front tried to help me, but there was no one to help me make an informative choice. They sent an installer over who pretty much iterated what I already knew when I walked in
Response from Best Buy
February 25, 2025
Good morning, Lisa!
Thank you for taking the time to reach out on Google with a review. We are committed to providing friendly and informative service in-store to ensure you feel confident in your choices while shopping with us. In a situation similar to the one you have described, I would also reach out for support. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64852931 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Sincerely,
^Ryan