They were very busy that day, which is totally fine. However, no one approached me or told me they would help me when they were finished with their current customer. I waited about 15 minutes and then walked out.
Response from Best Buy
December 22, 2025
Good Evening, Steffi,
We certainly understand how you are feeling after not getting the help you needed when you were shopping in store with us. We would be happy to partner with you directly and work to assist you with these concerns. Please feel free to send us a private message on social media, so we can help.
- Facebook (https://bby.me/zggp29)
- Twitter/X (https://bby.me/ii5r0d)
- Instagram (https://bby.me/pg049t)
Clayton H
December 21, 2025
With a couple teen drivers in the fam, the most important thing is Apple Carplay! Not gas, oil, or transmission fluid. Thankfully, Geek Squad is the BEST EVER. I had them install new systems on my kids older cars and they are amazing!! I will handle the maintenance, Geek Squad handled the tech!! Thank you
I was initially shocked over the prices but the sales people found a less than 80 dollar coffee pot which I bought
Order a tv and all they do is sent order number no other updates not a first class store
Response from Best Buy
December 04, 2025
Hey there, Paul,
We would love to follow up with you on this and hear more about your recent purchase. Please send us a private message on Facebook (https://bby.me/rrcgly), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #81395