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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Auburn
How do I check product availability at the Auburn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Auburn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Auburn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Auburn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1731 reviews)
Roger H
August 24, 2026
5 out of 5
Staff was very friendly and helpful!
Laurie R
August 22, 2026
1 out of 5
Horrible service, dishonest and misrepresented about warranty
Response from Best Buy
August 23, 2026
Hi Laurie,
Thanks for your review. We can understand your frustration here and would like to learn more regarding what occurred.
Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/D69q41)
Twitter/X (https://bby.me/Ad8xbf)
Instagram (https://bby.me/0CgCbV)
When reaching out, please reference your Google Review 208610.
GPS P
August 17, 2026
2 out of 5
Lots of blue shirts, but not enough in each department.
Cell phones need 3-4 blue shirts, currently only 2 blue shirts.
Stephanie C
August 13, 2026
1 out of 5
Worst experience being sent to Best Buy for a warranty replacement for an iPhone. No greeting arriving at the Geek Bar. My appointment was scheduled for 2:20PM and at 2:50PM nobody from the Geek Squad had acknowledged any of the three of us customers who all arrived just prior to our 2:20PM appointment times. One of the customers who arrived last jumped in to the open seat as soon as it was vacated by another customer - she was the last to arrive. The Geek Squad employee asked if her name was "Stephanie" I spoke up and said "I'm Stephanie" and he deleted my name from the appointment schedule. We left. After seeing how long it was taking for the two customers who had already been there - I didn't have 3 hours to wait. Best Buy and/or Geek Squad will never get my business again. Do better.
Response from Best Buy
August 13, 2026
Hello, Stephanie,
Thank you for reaching out to us here. We understand how important repair service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 202886.
Facebook (https://bby.me/kycsL0)
Twitter/X (https://bby.me/Xnhr6o)
Instagram (https://bby.me/J6yqhy)
We look forward to assisting you there.