diana a
September 06, 2026
I took my Iphone17 here recently after an update completely messed up my software! The Geek squad was great!! Very progressional and friendly. My phone ended up needing to be mailed in, and they made the arrangements for that super easy! I was helped my four different associates, including their supervisor Beatrize Corona! Her knowledge and expertise with the issue I had with me phone made the service efficient and painless! She was a great source for her colleagues! Sarah fisher was another associate at geek squad that was great, patient and efficient. I would highly recommend the geek squad at this Best Buy location!! The other two associates that helped me I can’t remember their names but were great too! Keep up the efficient, customer service you guys are providing!!!
The staffs here were pretty friendly and helpful
Worst customer service ever. Waited in line for 35 minutes before the kid helping an older gentleman called for helped. Finally get up there and was met with the rudest woman I’ve ever met. All I wanted was to get store credit to exchange for an actual working item but she was so unhelpful, trying to blame me for any little thing wrong with it. I wish I videoed me taking it out of the box so I had proof it was bent upon opening it but I didn’t. Lesson learned not to buy electronics from here and definitely not to deal with their customer service people again. They definitely need to fire her.