I had a very uncomfortable experience at Best Buy today, 9/26/26.
My girlfriend and I came in because she was interested in purchasing a laptop for college and wanted to figure out which one was best for her. Afterwards, we browsed the store and we noticed that several employees repeatedly asked us if we needed help which felt a little excessive and odd but we continued shopping . While we were looking at the Meta glasses , on display mind you , a woman ( she had black hair with glasses on ) who seems to be a manager came up 2 inches away from me and asked if there was anything she could help us with , I said “ no we’re just looking, thank you” she kept standing there “alright just let me know if you guys need anything” and waited until I said okay thank you again to leave . It felt like she was trying to intimidate me and made me feel very uncomfortable we had to leave . And as we were leaving she followed behind us walking out the door. There’s security by the door for a reason , they weren’t trying to harass us and the displays are for customers to be looked at. I’m 5’3 25 yo I promise you I don’t look threatening or planned on running out with a charger so it felt odd that I was being sized up as a P.O.C and my girlfriend not . My girlfriend is not spending her money here we’d rather go next door to Walmart !
César M
September 26, 2026
Excelente lugar para comprar artículos de tecnología.
Minderella
September 21, 2026
⭐⭐⭐⭐⭐
I recently visited Best Buy in Bakersfield for help finding the right dashcam for my 2019 Honda CR-V, and I had the pleasure of working with Scott in Car Electronics/Installation.
Scott went above and beyond to help me choose the dashcam that best met my needs. What impressed me most wasn't simply his knowledge and expertise—it was the way he listened. Scott was kind, hardworking, patient, understanding, and an exceptional active listener. He took the time to understand what I was looking for, answer my questions, and make sure I felt confident in my decision.
Scott didn't just meet my expectations—he exceeded them.
As someone who has spent much of my career developing and coaching talent and evaluating customer experiences, I tend to notice exceptional service and leadership when I encounter it. Scott stood out to me as someone who not only represents the Best Buy brand exceptionally well, but also demonstrates the qualities of a strong leader.
In my opinion, Scott is the kind of employee Best Buy leadership should take notice of, invest in, and develop. Based on my experience with him, he has the potential not only to lead others, but to be a **leader of leaders** within Best Buy's automotive installation business.
Thank you, Scott, for taking such exceptional care of me and my CR-V. Best Buy is fortunate to have you!
Bertha M
September 21, 2026
They had everything i needed