Ashley J
November 22, 2025
Mia at the front counter store pick up had to be the worst interaction for customer service ever. Even to the point where the person I had on speaker phone said “She is the most Nasty Person ever”. I would say to Mia, be careful who you talk too. I’ve worked at Best Buy and I know what can be done and the customer service standards that are set. She was a HORRIBLE REPRESENTATION OF THE BEST BUY BRAND!- Rosedale Location Bakersfield, CA
Response from Best Buy
November 23, 2025
Hey there, Ashley,
We would love to follow up with you on this and hear more about your recent experience with us. Please send us a private message on Facebook (https://bby.me/ns8k2g), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #73317
Gerald M
November 02, 2025
Check out their deal of the day
My husband went in today to buy a laptop & the price was marked as on sale. He took a picture of the marked down price. He then & told the salesperson he wanted it they said there was a mistake & it was actually $250 higher than marked. They refused to honor the price that it was marked down to & they changed the price in their computer.
They saved my custom machine learning rig saved me a ton of money