Frequently Asked Questions About Best Buy Bakersfield
How do I check product availability at the Bakersfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bakersfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bakersfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bakersfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4504 reviews)
Cho M
December 12, 2025
1 out of 5
The service is very poor. Never pay attention to the customers. Never come back after asking help. Didn't let me touch the product before payment... ridiculous if it's a policy. Came to buy but it took only 20 second to walk away...
Change it to Worst buy
Response from Best Buy
December 12, 2025
Hello, Cho,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing courteous customer service.. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #86945" when reaching out on social.
Maria M
December 10, 2025
1 out of 5
associates should never have to make customers call a phone number to fix things! the associates were able to make whatever changes they needed on their end 20 min later but wasted our time by telling us to call an automated voice system????
Ava B
December 07, 2025
5 out of 5
I ended up buying a Lenovo all in one desktop, I am extremely happy with my PC'S performance! The salesperson was exceptionally helpful.
Moheb-Elelah S
December 07, 2025
1 out of 5
Breanna at the customer service, is so rude and obnoxious!!!
Came in for a trad in after submitting all the requirements online and she devalued all the items to recycle and no trade in value whatsoever. very disappointing whats the program good for if I’m dropping off my stuff for free!!!!