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Frequently Asked Questions About Best Buy Bakersfield

How do I check product availability at the Bakersfield Best Buy?
How do I check my order status?
My local Bakersfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bakersfield stores’ holiday hours?

Recent Reviews

4.1
(4504 reviews)
Cho M
December 12, 2025
1 out of 5
The service is very poor. Never pay attention to the customers. Never come back after asking help. Didn't let me touch the product before payment... ridiculous if it's a policy. Came to buy but it took only 20 second to walk away... Change it to Worst buy
Response from Best Buy
December 12, 2025
Hello, Cho, Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing courteous customer service.. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #86945" when reaching out on social.
Maria M
December 10, 2025
1 out of 5
associates should never have to make customers call a phone number to fix things! the associates were able to make whatever changes they needed on their end 20 min later but wasted our time by telling us to call an automated voice system????
Ava B
December 07, 2025
5 out of 5
I ended up buying a Lenovo all in one desktop, I am extremely happy with my PC'S performance! The salesperson was exceptionally helpful.
Moheb-Elelah S
December 07, 2025
1 out of 5
Breanna at the customer service, is so rude and obnoxious!!! Came in for a trad in after submitting all the requirements online and she devalued all the items to recycle and no trade in value whatsoever. very disappointing whats the program good for if I’m dropping off my stuff for free!!!!

About Best Buy Bakersfield

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