Best Buy Beaumont

I had such a great experience with Jorge Rivas, the Verizon representative at Best Buy. He helped me upgrade to a new phone today and select the right Apple Watch, and the entire process could not have been easier. Jorge is always incredibly professional, courteous, knowledgeable, and kind. He transferred everything from my old phone to my new phone quickly, installed my screen protector perfectly, helped me get everything set up, and had us completely finished and out the door in less than an hour! What I appreciate most about Jorge is that he is genuinely helpful and never makes the process feel rushed or stressful. He takes the time to make sure everything is done correctly while still being incredibly efficient. This is not the first time he has helped us, and he consistently provides exceptional customer service. We truly appreciate Jorge and will absolutely continue coming back to him for our Verizon needs. Best Buy is very fortunate to have him!

I unfortunately had a defective DJI gimbal and found out about it just outside of the return policy dates. Luckily the manager (Everett) was kind enough to allow me to exchange it for a new one. Easily one of the nicer employees I’ve come across in a while. Thanks, dude!

Weren't there to have my phone work done? Sure about that

Had my amp installed and left with lower volume in my car before it just almost blows out my speakers if I put it any louder. They told me you need a new radio but the radio was fine before hand and I had a line output converter so there should be no excuse why they just said " well just deal with it"