Best Buy Beaumont

I asked a worker at the front of store if I could get help in the car speaker dep & was told they would have someone come help me in just a moment. I waited back there walking up & down thw isle for over half an hr. I finally got mad and went to the check out counter n complained & just paid for my item. When they realized I had been forgotten they tried to get me to stay even longer and let them sell me some stuff but they lost out on a good deal of money bc I was gonna have them put a whole after market sound system n my car but nope they dont get my business now!

I want to go buy my mother a new computer as hers was pretty old as well as being problematic. There was a very nice gentleman at the front who help us out a lot. I did not get his name as he did not have a name tag or anything, plus my mother was mostly talking with him. After going to buy the computer as well as purchasing total repair, we went back to the tech desk to wait and see about transferring information from one computer to the other. There was this lady who was rude with my mother, and did not even answer any questions...she just got more rude while repeating her same demands. Now I did get her name by asking but her sweater was covering her name tag, her name was Christie. Christies has no business helping in a customer service atmosphere. As myself and my mother were talking about returning the computer to get our money back and go to another place, the nice gentleman who helped us earlier came and took care of us while being very polite and upstanding providing fantastic customer service. So we ended up keeping the computer and the total service package. Christie is a negative impact on best buy, I think best buy should be aware of that. I mean we almost returned a pricey purchase due to bad attitude given by Christie. Whis is clearly bad for business.

I had a great experience thanks to Omar's friendly and professional assistance. From the moment I started browsing, he approached me with a welcoming attitude and made himself available without being pushy. He was patient, knowledgeable, and took the time to answer all of my questions. Omar really helped me narrow down my options and made the decision process easy and stress-free. His customer service stood out, and I truly appreciate how attentive and helpful he was throughout the entire visit. Thank you, Omar.

Nice but pricey on open box items