Seras in geek squad is incompetent. She/he asked me for my receipt for a return and even tho I had the receipt, she still told me I needed a phone number to tie the return to an account. I told her I had no issues before with returns with just my receipt. Im also a Plus member btw. She still insisted on a phone number. I had to scramble to remember my old phone number and in the end she told me the serial number didn't match what I was returning. I've never had this issue before. Seras gave me no options and just told me "the people in the back are waiting so I'm gonna help them, have a good day". Mind you, she/he had helped a lady right before me and had been super nice to her. Idk if it's because I was a guy but I'm definitely never going back to beaumont bestbuy. Seras needs an attitude check with the KISS band cosplay she/he has going on.
Great environment. Employees were nice
Went in to upgrade my earbuds.. Was pleasantly surprised by the wide variety of options they have on hand from many major manufacturers.. The staff was helpful and knowledge about the products and I was in and out fast.. I was not there for a TV but I was surprised how inexpensive they are there..