Best Buy Beaumont

Victor Galarza Jr. A Best Buy Geek Squad Stereo technician is amazing he has my truck sounding amazing like a Dolby Digital theater he's easy to talk to he give you awesome ideas to enhance your stereo equipment in your vehicles very knowledgeable young man.

Great and knowledgeable service.

The AI customer service is terrible, it will not allow you to talk customer service. Ask the same question 10 times, after answering the question.. response I can help with that.. to ask the same question again and again. The line curs after the tenth question and pressing zero does not help. The call is dropped.. Do yourself a favor skip the drama and order from AMAZON.

Once again Best Buy has shown the worst customer service. I received a silly $10.00 birthday certificate to use at the store or online. It has been in my e-mail for 2 weeks now. I went into the store to purchase a washer/dryer set and possibly an E-bike. Having the pricing and information I needed (going to return in the a.m. with husband) I remembered I had that certificate, I needed copy paper. I went to purchase the paper and it was less than $10. I couldn't use it unless it was over $10, the cashier told me to go get a candy or something. I grabbed a $2.25 candy bar. It rang up at $4.65. I said no, that is the wrong price. They called the store mgr. over (ERIC) He said no, that is the price of the item and he was not going to adjust the price. I told him that is not my fault they have a wrong price posted. He was willing to lose a customer over that told that. It is not like it was a hundred dollar difference, it was $2.40!!!!! I walked out with no paper and I tried to call a customer service number, but they do not have anyone taking complaints about their stores! Best Buy lost a good sale from me and I will be sure to never set foot in one again! California Dept of weights and measure should visit them