Best Buy Bellflower Outlet

I want to share a frustrating experience I had during a recent visit to your store. An employee named Roman told me he would be able to help me in about 5–10 minutes. I had no problem with that and waited patiently nearby. However, after telling me to wait, he began helping another customer instead. I continued to wait, assuming he would assist me next, but he then went on to help two additional customers. At one point, he even went to the back to retrieve an item for someone else while I was still standing just a few steps away from where he had originally spoken to me. What was most frustrating was that at no point did he acknowledge the extended delay or let the other customers know he would be right with them after finishing with me, even though I had already been waiting as instructed. I felt overlooked and disregarded as a customer. I understand retail can get busy, but clear communication and fairness in helping customers in the order they were addressed makes a big difference. I hope this feedback helps improve the customer experience going forward. Thanks for the help Roman and experience with you.

Lots of missing pieces , particularly on Gas Ranges. High priced for the condition of these items.

Good customer service large variety of appliances

Picked-up an online and was the best experience ever. The crew was extremely helpful in finding other items that I had not noticed on the website. The manager Daniel went above and beyond to make sure the product was what I believed I had purchased. Best experience buying from any outlet. Great job!