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Pacific Sales Kitchen & Home Brea
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Frequently Asked Questions About Pacific Sales Kitchen & Home Brea
How do I check product availability at the Pacific Sales Brea?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Brea store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Brea stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Brea store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.9(706 reviews)
Kaushal &
April 04, 2026
5 out of 5
Working on a kitchen remodel and purchased our appliances from Brea Pacific Sales. Started working with Sean since Oct and finally purchased in April. He answered all my wife’s questions and wasn’t pushy at all. Spent quality time with us to ensure we made an informed decision. The staff is friendly and very helpful! I can’t speak to the final delivery and install yet.
Lulies M
April 04, 2026
5 out of 5
"I had a fantastic experience picking out my new GE washer thanks to Darrell Dore. From the moment I walked in, they were incredibly attentive and polite, making sure I felt comfortable with the process. Their knowledge of the different GE models was impressive—they answered all my questions thoroughly and helped me find the perfect fit for my home. I left completely satisfied and highly recommend asking for Darrell Dore if you're in the market for new appliances!"
Diana L
April 03, 2026
4 out of 5
Answered all my questions and help me with what I was looking for
patricia c
April 03, 2026
5 out of 5
JAMES Bye-bye, absolutely amazing. He showed us every refrigerator. He dealt with us as we switch from one product in brand to another was so sweet and so nice.