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Pacific Sales Kitchen & Home Brea
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Frequently Asked Questions About Pacific Sales Kitchen & Home Brea
How do I check product availability at the Pacific Sales Brea?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Brea store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Brea stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Brea store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.9(773 reviews)
Beth K
June 02, 2026
5 out of 5
Josh Wilson was very helpful with my many requests & questions.
Diane R
May 31, 2026
5 out of 5
Nice selection and kind, professional service.
Tim C
May 31, 2026
5 out of 5
Our Kitchenaid oven after many years of service finally stopped working and we went back to Pacific Sales once again with their great service and selection and bought a new Kitchenaid and the sales and customer support was once again awesome.
Marlo K
May 25, 2026
5 out of 5
Larrell was so kind during our purchase of kitchen appliances. We had a full understanding of what we were purchasing, and the services that were extended were exemplary. We were very satisfied with the many options provided to us, and were able to settle on five items that we were pleased with. The pricing was unbeatable, and they do price match, and the selection is immense. They are very knowledgeable, and can direct you to the right type of purchase to fit your needs. During the checkout process, Keila offered options on extended warranties, membership, options, etc. These were explained to us very clearly, and we were happy to make our selection. I highly recommend visiting this location, as everyone here is a true professional, which is very hard to find in this space.