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Pacific Sales Kitchen & Home Brea
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Frequently Asked Questions About Pacific Sales Kitchen & Home Brea
How do I check product availability at the Pacific Sales Brea?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Brea store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Brea stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Brea store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.8(527 reviews)
luanna h
November 19, 2025
5 out of 5
Customer service exceptional. Kayla and Rick awesome. Friendly store atmosphere
Chris D
November 19, 2025
5 out of 5
Josh Wilson in his patient and calming way, took my huge task of chosing needed features and favorite colors for stand alone tub filler, enclosed shower fixtures and features, sink faucet, toilet tank knob, tissue holder, hook, towel bar etc etc and simplified the process enabling me to quickly pinpoint what I needed. When I was not 100% sold on a design, he quickly gave me similar choices, demonstrating his knowledge of the products and catalogs. I was overwhelmed when I walked in and I skipped on the way out the door with my heavy burden gone. Josh is amazing. Thank you Josh!!!
Alonso G
November 18, 2025
5 out of 5
Thank you to the plumbing manager who helped me find a great and very pretty faucet for my kitchen!
Lynn Z
November 18, 2025
5 out of 5
James is a tremendous sales person! He was so so knowledgeable, friendly, and patience! I would definitely look for him again at Pacific Sales at Brea!