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Pacific Sales Kitchen & Home Brea
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Frequently Asked Questions About Pacific Sales Kitchen & Home Brea
How do I check product availability at the Pacific Sales Brea?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Brea store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Brea stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Brea store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.9(608 reviews)
Angelica L
February 28, 2026
5 out of 5
Joshua went out of his way to help me with all my questions and gave us an enjoyable and cost-efficient shopping experience, without the pushy and awkward salesperson vibes. Go to him!
Jeff S
February 27, 2026
5 out of 5
James was so great. The reviews we read on here is what brought us to this location. He showed us exactly what we were looking for and did it without pushing. He was very patient. He asked us questions and gave his recommendations after he figured out what would work best for us. They are not on commission and you can see that they really want what’s best for their customers. Go see James and get the best deal without having to feel like you’re being taken advantage of.
We will be back again.
Patricia Y
February 26, 2026
5 out of 5
Very helpful and courteous sales person!
Jasper C
February 26, 2026
5 out of 5
Really great service. Pete was awesome!!