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Pacific Sales Kitchen & Home Brea
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Frequently Asked Questions About Pacific Sales Kitchen & Home Brea
How do I check product availability at the Pacific Sales Brea?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Brea store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Brea stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Brea store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.9(754 reviews)
Alma A
May 08, 2026
5 out of 5
Sean was great! Love this store!
Ken H
May 07, 2026
5 out of 5
We bought two appliances during the same store visit. First time buying from Pacific; we’ll definitely return next time we’re ready to buy again. Larrell Dore was the salesman. I greatly appreciated his knowledge of the products and the service during the selection. Much better than dealing with other retailers where finding anyone to help you is nearly impossible, but if you’re looking for a knowledgeable person, it’s often hopeless. Rick, the gentleman who assisted us during checkout, was also very helpful regarding financing and warranty availability. The transaction was quick and easy. I was very impressed and I am generally not the easiest person to please as I like to maintain high expectations. Good job, folks!
Maria A
May 07, 2026
5 out of 5
Sean was amazing
Stewart R
May 06, 2026
5 out of 5
Amazing help from Rick and everyone