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Pacific Sales Kitchen & Home Brea
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Frequently Asked Questions About Pacific Sales Kitchen & Home Brea
How do I check product availability at the Pacific Sales Brea?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Brea store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Brea stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Brea store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.9(639 reviews)
lonnie l
March 11, 2026
5 out of 5
Pete was great! Very knowledgeable and friendly.
Norma M
March 10, 2026
5 out of 5
Andrew was great and helpful. Went beyond to complete my order. Also come and see Pete.
Steve S
March 10, 2026
5 out of 5
Latrell was quick and efficient and made the process easy.
Suzanne N
March 10, 2026
5 out of 5
I had the best experience at Pacific Sales with Andrew Gallindo. He helped me with all my questions about tubs, toilets and sinks with kindness and patience. I ordered them Thursday afternoon and they were delivered Sat morning 15 minutes before the delivery window. The delivery men were also courteous and helpful. They opened each box and let me inspect each piece (per recommendation from Andrew) even unpacking and lifting out the sink so I could inspect the porcelain.
The next day after I recovered enough to start trying to choose the hardware Andrew guided me again. I had strict instructions from my daughter to choose a particular finish which was not available from all vendors in all styles, but thankfully Andrew made suggestions and I found what I wanted in two different suites of styles and went home happy. I am waiting for the expedited delivery but am sure all will go well. Great job Andrew and Pacific Sales!