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Pacific Sales Kitchen & Home Brea
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Frequently Asked Questions About Pacific Sales Kitchen & Home Brea
How do I check product availability at the Pacific Sales Brea?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Brea store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Brea stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Brea store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.8(377 reviews)
Stephen H
July 07, 2025
5 out of 5
****Bow to Master Pete*****
What is there not to say about Pete? I saw him initially when my microwave stopped working and he took an hour with me looking at features and brand options and ensured that I had the right size to install. That was 3 years ago! I saved his card and decided I would contact him when we finally decided to go into a phase one remodel! So glad we did! We purchased the higher end brand Thermador and worked with Pete and have
never been happier! Talk about up leveling our kitchen experience and, appliances that keep on giving! We moved into a phase 2 remodel and went back to Pete the 3rd time and we purchased the LG washer and dryer! Very happy customers! Don’t hesitate to request Pete!!!! We will send friends and family to him!!!!
Ian L
July 06, 2025
5 out of 5
There are great selections here and Sean and Rick working here are making sure we got the best price.
Grace F
July 05, 2025
5 out of 5
James was very experienced, polite manager that sold my husband and I our new washer and dryer. I highly recommend using him at Pacific Sales!
Amy B
July 05, 2025
5 out of 5
We worked with Anton at the Brea store. He was so fabulous helping us figure out options that would work for our needs and our budget, super friendly, polite, and professional. I would definitely return to this location and seek Anton’s help for more of the faucet, bathroom and sink items that we will need for the rest of our project. We had others offer to help us from other departments, too, very friendly and professional, Sean, in the kitchen appliances, and Dennis at the payment center. Great team very happy.