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Pacific Sales Kitchen & Home Brea
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Frequently Asked Questions About Pacific Sales Kitchen & Home Brea
How do I check product availability at the Pacific Sales Brea?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Brea store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Brea stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Brea store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.9(823 reviews)
Jenny K
October 10, 2026
5 out of 5
I had a wonderful experience at Pacific Sales in Brea, thanks to Andrew Galindo! He was absolutely fantastic—extremely patient, knowledgeable, professional, and genuinely helpful throughout the entire process.I highly recommend asking for him if you're shopping there.
Norma P
October 10, 2026
5 out of 5
Excellent service and selection.. in the past we’ve Worked with Larrell Came back in Today for a washer, unfortunately, there was not in, so Pete gave us a hand. Greek shopping experience with knowledgeable sales people, and none of that added pressure to buy something
Tom M
September 25, 2026
5 out of 5
Anton was awesome. Got what we wanted and we came back for another. And Anton took care of us. Thanks again.
Jeremy S
September 19, 2026
1 out of 5
My 98 year old mother’s refrigerator stopped working and we ordered a new lg from pacific. A delivery was scheduled for Friday between 11 and 3. No one showed up. No information the whole day as we all waited around. On calls we were repeatedly told they could not access the system to let us know what was happening. Meanwhile, all the food from the non-working refrigerator was on the floor to hasten transfer. Today we are told there is a new date for delivery: next Tuesday between 7 am and 7 pm. Completely unacceptable…..
I cannot believe here next week and my mom will need to handle on her own.