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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Burbank
How do I check product availability at the Burbank Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burbank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burbank Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4157 reviews)
Pablo V
June 13, 2025
5 out of 5
There’s an employee there with anime/one piece tattoos and he is always extremely helpful. I’m genuinely happy to come across him when I visit. (I believe his name is Sergio, but I could be wrong). He goes above and beyond to not only answer questions, but give you his own personal insight.
Yesterday, I left my switch games there accidentally after a trade in, and came in the next day to see of they were still around. Sergio(?) wasn’t in store, but he had taken care of my belongings and they were returned to me without hassle.
Extremely appreciative of the consideration here. Best Best Buy around!!
Chris P
June 13, 2025
5 out of 5
I’ve purchased electronics here. Good deals.
Colin S
June 10, 2025
5 out of 5
The store was clean well staffed with knowledgeable and professional staff that were helpful and the prices were fair
Cheryl F
June 10, 2025
5 out of 5
I did a return, I had my receipt.All went well.