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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Burbank
How do I check product availability at the Burbank Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burbank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burbank Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4128 reviews)
Julie M
April 13, 2025
1 out of 5
Terrible experience. I dropped my laptop off and dealt with Jonathan. He was great. But now when it came time to pick it up, I don’t know what the guy’s name was but he was offensive. Talk down to me the whole time I was there, it felt like he was being dishonest when he was explaining things and just trying to tell me enough to get rid of me and just created a very uncomfortable situation. I tried to tell somebody on my way out and their response was “have a nice day”. Completely disappointed in the service received. Also I brought the laptop in for repair and they didn’t even address some of the stuff that I told them about in the beginning although we do pay for total care so I’m not really sure why we do that if we’re going to be treated like this…
Christopher E
April 13, 2025
5 out of 5
Got my first monitor was A Samsung odyssey g4 27"
Nicolás V
April 09, 2025
5 out of 5
Excelente lugar para empanadas colombianas y antojos como perros y arepas con chicharrón!
Anthony D
April 08, 2025
4 out of 5
Saw some good deals