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Best Buy Burbank
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Burbank
How do I check product availability at the Burbank Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burbank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burbank Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4082 reviews)
Danae M
January 14, 2025
5 out of 5
All around great store good location love this place clean friendly and helpful staff
jd j
January 11, 2025
1 out of 5
It's going down in service.
Response from Best Buy
January 12, 2025
Hello, JD,
Thank you for leaving a review here on Google, and sharing your recent experience here. We understand how important excellent customer service can be, and know we would be reaching out for support as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64668461
regards,
^Brandon
Ben O
January 10, 2025
1 out of 5
I've been to Best Buy twice in the last year. The first time I went to buy a power strip, and when I wandered over to look at their Bluray selection I discovered they'd gutted that section. All gone.
The most recent time, I dropped off some eWaste to recycle. I wandered around again in the hope that they'd decided to stock literally any Blurays. But no.
The home entertainment section almost always got a purchase from me. Every time. Hell, going into Best Buy to look at their DVDs and Blurays was half the point of going. For me, at least. I probably won't ever need to go into a Best Buy ever again. At least, not to spend money.
Response from Best Buy
January 10, 2025
Hi, Ben,
Thanks for taking the time to leave a review here on Google. I can understand wanting to browse physical media at your local store. Please note that we sometimes make the decision to limit in store items based on demand. You are always welcome to shop online for your physical media, and even have them shipped or allocated for Store Pickup.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64662992” when reaching out on social media.
Regards,
^Ravi
Dalton K
January 06, 2025
5 out of 5
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PHENOMENAL PERSON EXTREMELY POLITE AND RESPECTFUL, UNDERSTANDING AND HELPFUL + HES THE MAN DONT SLEEP 💤💤💤😅😅🧐🧐😨😨
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