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Best Buy Burbank

1501 N Victory Pl
Burbank, CA 91502
(818) 845-5121
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Frequently Asked Questions About Best Buy Burbank

How do I check product availability at the Burbank Best Buy?
How do I check my order status?
My local Burbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burbank stores’ holiday hours?

Recent Reviews

4.2
(3997 reviews)
Sona E
August 30, 2024
5 out of 5
I am writing this review to thank the salespersons Ando and Michael. Some days ago I visited BestBuy Burbank location to purchase some major appliances. They both were very professional, knowledgeable, and friendly. They helped me with applying for BestBuy Visa card and make a choice of appliances. Ando and Michael helped me with it. Definitely will go back to that location for further purchases. Thanks again for such an amazing customer service!
Natalia F
August 26, 2024
5 out of 5
Muy buena atención!!
Ms M
August 23, 2024
5 out of 5
Great service attended me quickly as soon ad i went in. Friendly staff.
jose v
August 23, 2024
1 out of 5
It was the worst experience ever with Best Buy, I made the mistake of buying an open box galaxy tab s9 FE+ , which declared in excellent condition ,I ordered online from this store because they had it in stock, it supposed to be ready to pick up in one hour, it passed 3 hours and nothing , I went to store and they rushed my purchase, I took it out and turn it or and IT'S LOCKED 🔒 , I went back in and told them the problem , the guy was do mean and told me that he can't accept it because I bought it online and I have to print the label to sheep it back, I hat to remind him that I just got it from there and I needed an exchange or a refund, finally he accepted my return and process my refund. Hopefully, I get my money as they said ,to my cc., DONT BUY OPEN BOX FROM THIS STORE
Response from Best Buy
August 23, 2024
Hey there. Thank you for your review, Jose. This is certainly not an ideal situation here so we understand how you are feeling. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (http://facebook.com/BestBuy) - Twitter/X (http://twitter.com/BestBuySupport) - Instagram (http://instagram.com/BestBuy) When reaching out, please mention it is regarding your Google Review 64106321. Kindest Regards ^Vanessa

About Best Buy Burbank

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