Best Buy Burbank

Horrible experience. A complete waste of time. I bought a speaker that costs over $500 because the app had it listed as Open-Box Excellent – Like New. The difference compared to buying it brand new was only about $80, so I figured it was worth it. Big mistake. What they handed me was scratched up, dented, scuffed, and didn’t even come with the original box. There was absolutely nothing “like new” about it. If this is what Best Buy considers “Excellent,” I honestly don’t want to know what “Good” or “Fair” looks like. The only thing excellent that day was the air conditioning in the store. I don’t know if whoever is supposed to inspect and grade these products simply isn’t doing their job, but what I can say is that this location is a mess. First and last time I come here 😡😡😡😡

Best buy is helping scales steal your money. If you buy refurbished bad phones from 3rd party sellers and even Best buy refurbished. They are bad phones. Make sure you see the reviews. Not the company like for example Samsung direct company reviews. Those are not the same, as the people that buy the phone and review. You get a bad phone and lose your money. Best to buy a company phone and unlock.

I recently purchased an LG washer, dryer, and fridge in store and was told the items were in stock, with one arriving a week later, so I scheduled delivery two weeks out so that everything will arrive together. The day before delivery, I was notified it was canceled due to backorder. I had already arranged for plumbing and gas work based on that date. I spent over an hour on the phone and was told a new delivery date, October 5th, was confirmed and that everything would arrive together. The next morning at 7 a.m., a fridge delivery showed up anyway. Customer service again confirmed October 5th, but now I have another cancellation with no rebooking. I have no reliable way to reach the store directly and phone support has been difficult for me to use due to an out of country call center. Clear communication and follow through matter on major purchases. Right now, I don’t have confidence in the delivery process or post sale support and that’s disappointing. I want the order fulfilled as promised and a clear point of contact who can resolve this. I’ve spent a small fortune with Best Buy and continued loyalty Seems not to matter in this new corporate world. Perhaps it’s time to exchange convenience with customer care and find smaller stores that pride themselves on real customer service.

차량에서 안드로이드 오토를 연결하기 위해 A to C 케이블이 필요해서 베스트바이에 방문했습니다. 매장 주변에는 월마트를 비롯해 여러 패스트푸드점이 있어 다른 쇼핑이나 식사를 함께 해결하기에도 편리했고, 주차장도 넓고 무료라 이용하기 좋았습니다. 매장 안으로 들어가니 생각보다 규모가 상당히 컸고 각종 전자제품과 액세서리가 다양하게 진열되어 있었습니다. 특히 케이블 종류가 상당히 많아서 필요한 규격을 어렵지 않게 찾을 수 있었습니다. 저희는 A to C 케이블 2개가 들어 있는 제품을 구입했습니다. 가격은 한국의 다이소에서 구입하는 것과 비교하면 확실히 비싼 편이었지만, 그만큼 품질과 내구성이 더 좋기를 기대해 봅니다. 미국 여행 중 갑자기 전자제품이나 케이블, 충전기 등이 필요할 때 들르기 좋은 곳이었습니다.