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Frequently Asked Questions About Best Buy Burbank

How do I check product availability at the Burbank Best Buy?
How do I check my order status?
My local Burbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burbank stores’ holiday hours?

Recent Reviews

4.1
(4295 reviews)
T K
April 01, 2026
1 out of 5
Pretty bad customer customer service at the checkout, they have bunch of young folks who act like they are doing you a favor
Response from Best Buy
April 01, 2026
Hey there. We always want to provide a pleasant checkout experience for all of our customers. If you would like to add anything about your visit, please send us a private message on social media. Be sure that you include your review number, which is 137213, in your message. Thanks for your time. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Val B
March 31, 2026
1 out of 5
Terrible attitude from all of their workers. Was there for about 40 minutes to purchase a computer. Everytime I asked someone to help me they said they would call someone else to help me. Nobody ever did. The last guy who I asked for help his response was “I’m busy right now”. Horrible customer service.
Response from Best Buy
April 01, 2026
Hey there. We always want to present the best attitude possible for our customers. If you need help, or would like to add anything about your visit, please send us a private message on social media. Be sure to reference your review number, which is 137123, when reaching out. We look forward to your reply. Thanks. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
K G
March 28, 2026
1 out of 5
Very negative experience today. Received very bad customer service experience. Employees don't have the manner to talk to clients. I had to leave this store and go some other store today. I had to spend $$ for electronics but I changed my mind and gave the business to other store. Will never return.
LUXE C
March 28, 2026
1 out of 5
Worst customer service. Specially pick up section. Do not go to this store . The employees of this store should get train how to talk to clients. I will never buy any items from this location anymore. Good customer service is a key to successful business. I went to another closest store and they provide me the best customer service and I am happy with my purchase.

About Best Buy Burbank

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