Best Buy Burbank

Im a victim of the Eton fires in altadena and lost everythg so I purchased a home in Rancho Cucamonga and I had to purchase everything and Best Buy has made alot of mistakes as far as delivery and installation and all I hear is sorry I have alot to say but it isn't good the pasadena store is very bad I will not advise you to purchase from them..

Adoro a loja muitas opções de eletrônicos em geral a bons preços

BEWARE OF BEST BUY The sheer level of incompetence and lack of empathy I witnessed at this store today was mind-blowing. I came in to return a marketplace item I had unwittingly purchased online. Yes, BEST BUY SELLS GRAY MARKET ITEMS NOW! With shortened return policies and no access to warranties or protections from Best Buy OR manufacturers!! The lady helping me questioned me like a cop as I’m trying to return the completely unopened camera to a phony company called 6ave. They told me my refund was up to the company, not them. And they are notorious for scamming customers. Lucky me! Next to me, a woman was nearly in tears, because on their website she was ensured an extended holiday return policy. But no! She was also lured into using marketplace! So the item was unreturnable. The workers at this store denied her a return and spoke down to her like she was dumb. I imagine they deal with this issue every day and are trained on how to deal with it. Apparently that training implores the employee to gaslight and belittle an unwitting customer. A LOYAL customer. We both have accounts there and still aren’t safe buying from Best Buy. When asked “if I can’t return it why does it say I can on the website?” The manager replied, “I’m not sure why it says that, but it’s not returnable.” IS THIS A JOKE? When you think of Best Buy, you usually think of reliability. Unfortunately now their ethos is - manipulate consumers so we can stay afloat. And that’s all they care about. STAY AWAY

Give my bro Riley a raise. 10/10 customer service. Goat