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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Burbank
How do I check product availability at the Burbank Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burbank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burbank Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4312 reviews)
Harriet M
June 04, 2026
1 out of 5
Dishonest and truly makes me not want to shop here. I made a large purchase spring of 2025 I didn’t know that the sales person added a best buy plus membership for $50 a year
When I got charged to renew it this time around I thought it was fraud and disputed the charge that’s when they sent me a detailed receipt with the membership fee that I paid for last year , I am an honest person and can tell you at NO POINT IN TIME was a membership of any type discussed. I simply bought some high ticket items and shame on me for trusting the sales person and not looking twice at the receipt . Thankfully this was easily reversed now but definitely leaves me questioning how many other times I’ve been charged for things like this and what was the incentive for the worker to do this and sneak in that charge
Response from Best Buy
June 04, 2026
Thanks for sharing your experience with us. We're concerned to hear about this situation and can understand your frustration with seeing an unexpected charge. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/A0cSEZ), Twitter/X (https://bby.me/PB8Mcn), or Instagram (https://bby.me/TIQzoU) and mention your "Google review #160973," we'll be happy to look into this with you.
Islem G
June 04, 2026
1 out of 5
The staff seemed unfriendly and unhelpful compared to other stores I visited. Unfortunately, this made me less interested in making a purchase.
Response from Best Buy
June 04, 2026
Thanks for sharing this review. We're concerned to hear that the service you received didn't meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/4RNzTB), Twitter/X (https://bby.me/EWo1TT), or Instagram (https://bby.me/wWLxnp). Please include the Google Review reference number #160895 when reaching out.
The S
June 03, 2026
5 out of 5
I showed up with only 3 mints till they closed and they were kind enough to let me get the item I came for. I recommend this store
Elizabeth A
May 25, 2026
5 out of 5
I return to my amazon package there very quickly