Frequently Asked Questions About Pacific Sales Kitchen & Home Burbank
How do I check product availability at the Pacific Sales Burbank?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Burbank store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Burbank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Burbank store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(262 reviews)
lilitnazar
November 01, 2025
5 out of 5
A seamless and wonderful experience assisted by James. The entire staff was welcoming and supportive, the showroom was spotless. Thank you James and your team for helping my parents with any questions and their new purchase. I recommend anyone looking for home appliances to stop by and make life easier with this amazing team!!
Arnold F
October 31, 2025
5 out of 5
🥰👍
Ruben M
October 28, 2025
5 out of 5
James is the man. He helped me with big savings and just great customer service.
I went to different stores got different pricing. They all ended up always beating everyone else’s price. They’re super patient and just got my needs met when it came to ordering all my appliances from refrigerator, stoves wall and speed of an coffee machines highly recommend coming and seeing James.