Frequently Asked Questions About Pacific Sales Kitchen & Home Burbank
How do I check product availability at the Pacific Sales Burbank?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Burbank store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Burbank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Burbank store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.6(231 reviews)
Nina G
August 19, 2025
5 out of 5
Christian was very helpful and knowledgeable very happy with his service he is a very good salesperson. I recommend everyone to ask for his service.
Akemi U
August 19, 2025
5 out of 5
Christian Tayo was very friendly, courteous, and professional with informing me about Pacifis Sales Product. I purchase faucets with confidence with his assistance. Surely worth a 5 star rating.
Naomi O
August 19, 2025
5 out of 5
Christian was a great sales rep. He is a professional who knows his products and explains to you in an easy to understand manner. Highly recommend him!
Armond H
August 16, 2025
5 out of 5
Christian was extremely helpful and informative in walking me through different options for shower trim and faucets, thank you!