Pacific Sales Kitchen & Home Burbank

Very helpful staff Laura in plumbing, Gustavo in appliances, and Genesis is customer service.

I went in to buy a new dishwasher and vent fan for a bathroom. I got excellent and friendly help from James, Christian, Genesis and Berenice. I joined their Best Buy membership to save a few more bucks and to take advantage of some other perks. And even though I didn’t need another credit card, opening an account with them gave me even more perks. I would highly recommend this store.

I don’t typically write reviews, but my experience with the team at Pacific Sales was exceptional and worth sharing. I’d like to extend sincere thanks to Gustavo, Laura, Berenice, and Genesis for their outstanding support and service. Gustavo always provides me with expert guidance on appliances, helping me make informed decisions that save me both time and money. Laura is equally knowledgeable when it comes to plumbing fixtures. Her ability to simplify the process and offer tailored recommendations gives me full confidence in my choices. Additionally, I was recently navigating a few complex transactions that could have easily turned into a stressful ordeal. Instead, Berenice and Genesis handled everything with remarkable attention to detail, patience, and professionalism. They were thorough and solutions-focused—truly impressive in every way. The truth is, I’ve purchased appliances from many different places over the years. But the level of service I received at this location was truly exceptional. That kind of customer care is rare, and it’s exactly what will keep me coming back. I highly recommend this Pacific Sales location to anyone looking for quality products and outstanding support.

Great zero-pressure experience and excellent recommendations by James in appliances and Christian in plumbing. We took advantage of pre-tariff pricing and sales. Will be back!