Staff at this store are just rude and unhelpful.
I bought some ear buds. Amir was able to help me pair them to my phone and help me work the touch controls on them. Thank you so much Amir for all of your help. I will be shopping here more often. He was so fast and he's amazing and he knew what he was doing exactly. Very professional. I'm so glad to find an employee like Amir.
Could not get anyone to help me unlock a cabinet for a new GoPro camera. The security guy at the front in a Best Buy shirt even apologized as I walked out and told him I was taking my business somewhere else? The entire store looked like a company that might be folding soon?
Not entirely sure if Erica, the manager, handled the situation the best way, but I’ll leave this here for others to know. We were just three days past Best Buy’s 14-day return policy, and apparently the only way to get the items accepted back was to sign up for their membership program. So, thank you, Best Buy, for the way you choose to handle your B2B clients.