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Best Buy Woodland Hills
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Frequently Asked Questions About Best Buy Woodland Hills
How do I check product availability at the Woodland Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Woodland Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Woodland Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Woodland Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3590 reviews)
ehsan g
December 30, 2025
5 out of 5
Great customer service
J D
December 29, 2025
1 out of 5
I am leaving a 1-star review after ordering Nest cameras from Best Buy. Buyer beware: Best Buy now uses third-party delivery via DoorDash, yet provides no reliable way to track the delivery—even if you have a DoorDash account. My $250 order never arrived. Best Buy customer service confirmed that the delivery photo did not match my residence, and both my Ring and Nest cameras show no record of any delivery. Despite this verification, resolving the issue and obtaining a refund proved unnecessarily difficult and is still unresolved. Rather than promptly refunding the order or offering an in-store pickup replacement, I was forced to dispute the charge through my credit card company. If you choose to shop at Best Buy, I strongly recommend in-store pickup only. Their third-party delivery process lacks transparency, accountability, and effective tracking. The experience was frustrating, and I regret the purchase. Don't take the risk.
Response from Best Buy
December 29, 2025
Hey there.
We can understand being frustrated with not receiving your order. Please send us a private message on social media, so that we can take a closer look at what is possible. Be sure to include your review number, 97453, when you reach out. Thanks.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Annie h
December 28, 2025
5 out of 5
My sister and I had a problem with our washer and dryer. Amir P help us fast and easy. Didn’t have to wait for help. He just asked if we needed assistance and we were in and out. Thank you so much!
Fari S
December 28, 2025
5 out of 5
Amir P. provided amazing customer service and made the entire process easy for us to understand. He was very helpful and truly delivered excellent customer service.