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Best Buy Woodland Hills
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Frequently Asked Questions About Best Buy Woodland Hills
How do I check product availability at the Woodland Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Woodland Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Woodland Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Woodland Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3614 reviews)
saul m
April 20, 2026
1 out of 5
Very disappointed with my Best Buy experience. They are very disorganized.
I checked online for the availability of a part I needed, and it showed it was in stock at a nearby store. When I went there, it wasn't available. A representative helped me order it from another store for pickup, but when I arrived at that location, they didn't have it either.
I then went back to the first store to buy a different part that showed as available online, and again it wasn't there when I arrived. A representative told me to wait while he checked in the back. After waiting 10 minutes, a lady manager came and said she would look for it. I waited 30 minutes without any update, and when I looked around, I saw her helping other customers — she had completely forgotten about me. It was frustrating to be ignored like that.
I wasted my entire morning for nothing. I don't want to deal with Best Buy anymore. I found the same part on Amazon for 50% less, and it was delivered the same day — I had it by 5PM.
They really need to fix their inventory system and provide better training for their staff.
Response from Best Buy
April 20, 2026
Hello, Saul,
Thank you for taking the time to share your experience with us. We understand how important finding the right part can be, and we would like to take a closer look into this to document any feedback you may have here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 144203.
Facebook (https://bby.me/sSoaYd)
Twitter/X (https://bby.me/bS44jH)
Instagram (https://bby.me/U6LAUD)
We look forward to assisting you there.
Humberto G
April 15, 2026
5 out of 5
Great service and staff.
thomas k
April 07, 2026
1 out of 5
Probably one of the worst managed stores in the area. They stand around and talk hitting # nd sales goals, while customers are standing around. Gossiping etc. Stood waiting for help for over 30 minutes to buy a new I phone. Ended up walking out. Easier to order via apple and pick up in minutes.
Response from Best Buy
April 08, 2026
Hello, Thomas,
We appreciate you taking time out of your day to share your feedback. Receiving assistance with a purchase should be easy at Best Buy, so we can understand your frustration. We'd be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/QR3QmB), Twitter/X (https://bby.me/VDNI6J), or Instagram (https://bby.me/eDO2J8). Please reference Google Review, #139483.
Gerardo H
March 30, 2026
1 out of 5
Unfortunately I remembered why I stopped shopping at Best Buy, I was hoping to get a PS5 and a few games & the shelves are empty. I was greeted when I entered but that’s about it. About 4-6 employees passed by me. Not 1 offered to help or assistance, most just walking around in pairs talking not acknowledging guest or offering assistance. Guess I’ll have to order online
Response from Best Buy
March 31, 2026
Good morning,
Thank you for sharing your feedback with us. We understand going to the store and not finding the products or assistance that you needed, isn't welcome. We'd be happy to look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/5fdIvE), Twitter/X (https://bby.me/3UeeIo), or Instagram (https://bby.me/4ZSs5J). Please also refer to your "Google review #136725" in your message.