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Frequently Asked Questions About Best Buy Woodland Hills
How do I check product availability at the Woodland Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Woodland Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Woodland Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Woodland Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3638 reviews)
Val M
July 02, 2026
1 out of 5
These idiots sold me a TV that wasn’t in the store. Wasted hours of time dealing with this nonsense. Unprofessional and unforgivable.
Response from Best Buy
July 02, 2026
Hi, there,
Thanks for leaving your feedback. We understand your frustration with your TV not being available, we know something like that must be very inconvenient to you. We would like to take a look into this matter. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 181599 in your message to us.
X: https://bby.me/gU898D
Facebook: https://bby.me/6zRuzN
Instagram: https://bby.me/iqokQf
Adrian L
July 01, 2026
1 out of 5
One of the most lazy store. Oversized greeting person with an attitude and can’t get up get someone to help. Trying to find employees that work there is like looking for the end of the rainbow no where to be found. Once helped after 20 minutes of trying to find an employee they didn’t have the item in stock.
Response from Best Buy
July 01, 2026
Hello, Adrian,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service. We’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/YhZKWT), X/Twitter (https://bby.me/puanMR) or Facebook (https://bby.me/hEOszI) with the full details of your situation. Also add Google Review 180898. We look forward to hearing from you.
Asaf S
June 30, 2026
5 out of 5
חנות מוצרי חשמל מובילה, מגוון גדול של מוצרים חשמל לבית
Ian W
June 27, 2026
5 out of 5
I don’t really write many reviews, but I had a great experience yesterday and wanted to give the team a shoutout for the excellent customer service! As someone who manages a team where our customer’s experience is top priority, I know great service when I see it! The younger guy up front was very sweet! Immediately greeted me and offered to help me find what I was looking for, and gave helpful directions :) I mainly decided to write this though because of my experience with Jojo. He went above and beyond to try to find me what I was looking for and provided great product knowledge and helped me parse through options to find the best fit for my needs! Unfortunately the product I did want was sold out, but he thoroughly checked all the neighboring store’s inventories for me. It was sadly sold out everywhere, but since I needed a similar product urgently, he helped me pick a great alternative and I’m very happy with my purchase! In addition to the excellent customer service, Jojo was just generally super friendly and welcoming! Give that man a raise! 😅 (and definitely hire more people like him!) This will definitely be my new Best Buy even though it’s a little further away from me! 💯