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Best Buy Woodland Hills
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Frequently Asked Questions About Best Buy Woodland Hills
How do I check product availability at the Woodland Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Woodland Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Woodland Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Woodland Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3431 reviews)
John M
November 28, 2024
2 out of 5
Bought a device for pickup in 1 hr. 3 hrs later notified they didn't have the device i already paid them for and now had no time to locate elswwhere.
Mykola P
November 27, 2024
5 out of 5
I’d like to share my experience. This isn’t the first time I’ve shopped at BestBuy, and I’ve only had positive impressions so far. The staff always explain everything in great detail, and no one gets impatient if I don’t immediately understand English.
Moreover, about a month and a half ago, I purchased a laptop and a camera, and today I found out that they are now on sale at a lower price. Guess what? Without any hesitation or unnecessary questions, I was given a refund for the difference. The whole process was smooth, quick, and pleasant.
I have nothing but positive things to say about the company and its employees. Naturally, I’ll continue buying my tech here. Why would I go anywhere else when this store provides such outstanding service and treats me so well as a customer?
Gina K
November 12, 2024
5 out of 5
Fast and efficient service
A M
November 12, 2024
3 out of 5
Kind of a sad experience in buying a 32" TV abd finding that the legs will not tighten. Toshiba, on sake for around $100. Screws (all same length) too long; it took 2 guys about 10 minutes to come to the same conclusion. Apparently The Geek Squad didn't have different length screws or washers, so had to return the TV. Manufacturer's fault, but Best Buy could have some something rather than returning the set, IMO.
Response from Best Buy
November 12, 2024
Hi there,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting support on your purchase.
Typically, the manufacturer remains the best point of contact for issues and defects such as these. If you are within the return or exchange period, we would also happily accommodate you with that as well.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64415105” when reaching out on social media.
Regards,
^Ravi