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Frequently Asked Questions About Best Buy Woodland Hills
How do I check product availability at the Woodland Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Woodland Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Woodland Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Woodland Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3670 reviews)
Michael J
September 17, 2026
1 out of 5
I am utterky dissatisfied by my experience buying a new 65" Samsubg tv and the install process.
1stly, we feel the salesman misled us on the features of the tv.
Bestbuy instalkers were 4 hours behind on their. Committed onstall time, promised to refund the install charges then renegged, and the installer said my existing bracket was missing a needed screw and I'd have to install a new one.
Only tonfind the missing screw on the floor when they left. Essentially costing me an additional $199 to install an unneeded new tv arm mount.
When I filed a complaint with a supervisor she was in the Phillipines and very hard to hear and arbitrarily refused to make any accommodations on the charges.
You can bet I'll never, ever hire Bestbuy to install or fix anything in my house again.
Also, I'll go out of my way to order on Amazon or ebay before making purchases on or at Bestbuy.
They should change their name to RottonBuy .
If any one at BestBuy reads this, you should make this right.
This photo was when we were still excited about our new purchase and had not yet been mistreated and become disgruntled.
Response from Best Buy
September 17, 2026
Michael,
Placing an order for a new TV should be a seamless process and we are sorry to learn of what you've experienced. Please send a private message so that we can look into this further. When doing so, be sure to state that you are replying to "Google Review 223640".
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Michael G
September 11, 2026
1 out of 5
Worst customer service in my life been on hold for close to an hour and then got hung up while waiting for a manager … be careful
F. H
August 29, 2026
4 out of 5
Variedad de productos y buenos precios
Omar G
August 20, 2026
5 out of 5
I like the membership here.