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Pacific Sales Kitchen & Home Carlsbad
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Frequently Asked Questions About Pacific Sales Kitchen & Home Carlsbad
How do I check product availability at the Pacific Sales Carlsbad?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Carlsbad store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Carlsbad stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Carlsbad store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.7(533 reviews)
a m
February 24, 2026
5 out of 5
I had an outstanding experience at Pacific Sales, thanks to Ryan Weinberg. From the moment I walked in, he was kind, approachable and genuinely focused on helping, not selling.There was zero pressure, only information about current promotions and information regarding the products. He was incredibly informative and took time to walk met through options that made sense. In fact, he gently guided me in a different direction than I originally planned , and I'm so glad he did. I was overwhelmed with the thought of replacing all kitchen appliances during a kitchen remodel but his advice was thoughtful and clearly based on experience, which made it easier to trust his recommendations. When I needed to make an exchange because of unexpected plumbing issues, Ryan was prompt, courteous, and handled everything seamlessly. There's no doubt that when I need another appliance, I'll be reaching out to Ryan again. I highly recommend!
JENINE M
February 21, 2026
5 out of 5
Andrew was very informative and patient with our many questions. Aurora also was very friendly and helpful with our checkout.
Arash F
February 21, 2026
5 out of 5
It was a great experience with Jonathan, Aurora and Carol to process my Best buy points and apply them to a new order. Mombazy on the customer service was also helpful in making sure that I get my points to apply and make my purchase. Great staff and support. Highly recommend working with them
Karen M
February 20, 2026
5 out of 5
Very helpful and knowledgeable staff from greeting to check out and everything in between.