Frequently Asked Questions About Pacific Sales Kitchen & Home Carlsbad
How do I check product availability at the Pacific Sales Carlsbad?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Carlsbad store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Carlsbad stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Carlsbad store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.7(393 reviews)
G Y
May 25, 2025
5 out of 5
Looking to remodel a house and got excellent assistance on different offerings for full kitchen appliances. Steven Styrcula was so knowledgeable and patient in comparing multiple brands. He educated us on the different discounts based on brands to get the best pricing.
Carole Bell then helped in showing items for fixtures and all the options. Both were great to work with and neither were pushing for a sale… just provided great information.
Chris R
May 24, 2025
5 out of 5
It was a busy Saturday but Aurora made sure that we were helped asap. Ryan was a fountain of information re the various dishwasher and refrigerator products. We learned that the sales people do not work by commission which is a good thing. We bought a dishwasher and will be back for a refrigerator. Knowledgeable and helpful staff.
Karen A
May 24, 2025
5 out of 5
Erivaldo was amazing in helping me out with a bizarre situation where my husband left the sink in the truck of a rental car - when we realized a week later that we didn’t have the sink and our fabricator was on his way to do the install- Erivaldo sprung into action and put on his Superman cape and found us the sink- the same day!!! Installation went off without a hitch- Love PAC Sales!
Joe F
May 17, 2025
5 out of 5
No pressure sales, friendly staff. What more could you want?