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Pacific Sales Kitchen & Home Carlsbad
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Frequently Asked Questions About Pacific Sales Kitchen & Home Carlsbad
How do I check product availability at the Pacific Sales Carlsbad?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Carlsbad store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Carlsbad stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Carlsbad store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.7(438 reviews)
Ruth S
August 15, 2025
5 out of 5
Arthur went above and beyond to help me with my fixtures questions and research possible bathtubs. I appreciate his helpful, knowledgeable and pleasant demeanor.
briana z
August 08, 2025
5 out of 5
Awesome experience at Pacific Sales Kitchen & Home in Carlsbad! The staff were super helpful and knowledgeable and totally gave me a hassle free experience. The two gentleman went above and beyond to help me find the perfect appliances for my new home and actually knew what they were talking about ( minus the whole sales gig shtick. ) Super honest and accomodating. I'm impressed. Thank you nick and blake! Highly recommend!
Pam D
August 07, 2025
5 out of 5
Amazing customer service!!! Huge shout out to Saint, Johnathan, Eric and crew! Everyone so helpful and knowledgeable! This place is 5 star!!
Tod C
August 01, 2025
5 out of 5
We are in the middle of a remodel. And have bought a bunch of our appliances and things for the new house at Pacific Sales. Every time we've been in there the Salesforce has been helpful courteous and gone above and beyond to help us out. Today Nick did even more. He spent a really long time with us thank you Nick. I'd like to also give a shout out to Arthur who helped us with some sink stuff. It is so nice to be treated respectfully by real people,. thank you.