header_logo

Frequently Asked Questions About Pacific Sales Kitchen & Home Carlsbad

How do I check product availability at the Pacific Sales Carlsbad?
How do I check my order status?
My local Pacific Sales Carlsbad store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Pacific Sales Carlsbad stores’ holiday hours?

Recent Reviews

4.8
(582 reviews)
Tracey T
May 27, 2026
1 out of 5
Go anywhere else. Disappointing customer service, delivery incompetence at every level (it's as if they've never done this before). Ordered $23k of kitchen appliances and bathroom fixtures and they have failed delivery twice. We are scheduling the 3rd attempt because they don't "have enough manpower." Each person I speak to says they will have Carla call but Carla never responds. This has now been escalated to Justin. Received a call from Afton saying they didn't have enough manpower in the area so they're rescheduling for next week. This delivery was scheduled 2 weeks ago and they've decided it doesn't fit their schedule. It has been over a month and still not likely to get these next week. Home Depot Cafe line was a much better price, Ferguson agreed to match price, they were happy to charge my card, now can't get them to fulfil the order. This is causing delays to contractor schedule and costing additional money. Edgar, delivery scheduler keeps saying "i put in the notes that we need additional manpower, that's all i can do." Gary Henschel sales guy no longer answering calls. SAVE YOUR PROJECT MONEY AND GO ANYWHERE ELSE. Show less More about me
Marilyn G
May 26, 2026
5 out of 5
Arthur and Carol have been more than amazing, helpful, friendly and so very knowledgeable. I love coming to Pacific Sales because of the wonderful helpful sales people
P R
May 26, 2026
5 out of 5
Ryan was a great help in directing me to the best dryer for my use. The speed queen 7 purchase was painless and the delivery and set up date was a quick turnaround. Aurora met me at the door and she is the best. Both of them are great reps for the company.
Drew S
May 26, 2026
5 out of 5
Very impressed with Pacific Sales. We made a significant purchase, and were given excellent payment options. Jonathon, Kenyatta, and Saint were very knowledgeable, polite, respectful, and their show room is impressive. We are very happy to have made the visit to Pacific Sales today. Thank you guys.

About Pacific Sales Kitchen & Home Carlsbad

bestbuy.com