Kimbra S
November 22, 2025
Staff is so kind and helpful here. Thank you for going above and beyond.
Great customer service always helpful. They were under staff and they still help me five stars.
Pick up location for online orders is right by the entrance makes it fast and convenient
For Electronics they are fine but for tcg cards not so much they let the customers camp outside for the launch of phantasmal flames thats cool, I was one of the first three in line and didn't recieve the free promo card. A lot of customers were waiting and not enough merchandise, maybe they needed them for when they run out idk but I waited in the rain for 12hrs to end up not getting it.
Response from Best Buy
November 17, 2025
Hello there, Nate!
Thank you for taking the time to reach out on Google with a review. We definitely understand the anticipation when lining up for a limited quantity product release. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #70374 in your message. You can find us here:
Facebook (https://bby.me/hf0vao)
Twitter/X (https://bby.me/h5kx1o)
Instagram (https://bby.me/b4pldw).
We hope to hear from you!