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Frequently Asked Questions About Best Buy Cerritos

How do I check product availability at the Cerritos Best Buy?
How do I check my order status?
My local Cerritos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Cerritos stores’ holiday hours?

Recent Reviews

4.2
(3539 reviews)
Debra S
October 16, 2026
5 out of 5
The young man who helped us was so helpful and friendly. He couldn't fix the problem but he really tried.
David T
October 13, 2026
5 out of 5
Made a return here and got helped out by DJ. He made the process simple and easy. Seems like a fun environment!
Lvemlt
October 13, 2026
5 out of 5
I was looking for a travel adapter and had a lovely interaction with one of the saleslady and the person manning the till. The lady was genuinely willing to help me find what I am looking for and really look hard. While paying, I had the chance to talk the guy looking after the till and he was really interested where I was traveling from. Most of the staff there are really nice. Thank y'all.
Gpeps
October 12, 2026
1 out of 5
The staff here is rude, when you return items here there very rude (Juan) at return went off at me without saying a word to him i was with another person at return also the manager Cezar T. Are not helpful and are very rude. Not helpful im a very long customer with best buy and I won't be buy from them again and I keep my word
Response from Best Buy
October 13, 2026
Hello, Thank you for the review. We never want to make it unpleasant to make a return. We regret to learn this. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 237193

About Best Buy Cerritos

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