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Frequently Asked Questions About Best Buy Cerritos

How do I check product availability at the Cerritos Best Buy?
How do I check my order status?
My local Cerritos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Cerritos stores’ holiday hours?

Recent Reviews

4.2
(3366 reviews)
Richard R
July 24, 2025
5 out of 5
I came to Best Buy to look for a fridge then after a bed , but ended up getting stuck about to buy me a bigger TV and surround sound system. 🙃 I Know im bad...
Kevin
July 20, 2025
1 out of 5
The girl in Customer Service rejected a product from ewaste recycle even though I’ve never had an issue with ewaste drop offs for over a decade. You can tell by her attitude and body language that she was not trying to do extra work. Won’t be back.
Response from Best Buy
July 21, 2025
Hello, Thanks for sharing this with us. Making sure your electronics are disposed of appropriately, is important. I understand having something denied, wouldn't be a welcome experience. We do offer recycling on most items, though there may be some restrictions in what we can accept. Details can be found here: https://bby.me/xbxsrr. That said, I'd like to have this looked into further. Please send a private message on one of our social media platforms, Facebook (https://bby.me/b3n0sv), Twitter/X (https://bby.me/m0wfid), or Instagram (https://bby.me/thh9pz), with your full name, phone number, email address, the item you were trying to recycle, and the location you visited. If you can also include a mention of your "Google review #18352" in the message, it'd be appreciated. Sincerely, ^ Melissa
Ariana
July 14, 2025
1 out of 5
Customer service is HORRIBLE literally have to chase down workers to help in the department. No sense of urgency will walk right past you and act like they don’t hear you speaking to them very unprofessional.
Response from Best Buy
July 15, 2025
Hello, Ariana, Thank you for taking the time to reach out on Google with a review. We strive to providing friendly and attentive assistance in store to ensure your experience is seamless. In a situation like the one you have described, I would also reach out. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #15788 in your message. You can find us here: Facebook (https://bby.me/g0jeb4) Twitter/X (https://bby.me/038qnx) Instagram (https://bby.me/egfpgu) We hope to hear from you! Sincerely, ^Ryan
Brian P
July 14, 2025
5 out of 5
Had my phone case for pixel 9a. Happy happy

About Best Buy Cerritos

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