I had a really disappointing experience at the Best Buy in Cerritos, specifically in the TV section. I waited for about 30 minutes hoping to get some help. An older gentleman working in that area told me he’d be with me in a minute—but instead, he helped someone else. I don’t know if my appearance played a role, but I definitely felt ignored. It was frustrating and honestly made me feel like I wasn’t valued as a customer. This kind of customer service is unacceptable. Everyone deserves to be treated with the same respect and attention
Good service. The manager helps me a lot for the return device.
Friendly and knowledgeable staff.