Purchased a laptop. The person who provided service was super helpful. She made what could've been a difficult experience a pleasure.
Carlos A
September 29, 2025
Now most everything is online..and they wonder why store dont work anymore..
Brenda G
September 28, 2025
I was passed up by one of the customer reps, he helped the people in line but when it was my turn he walked off, I hade to call him back and ask if he could help me out I was next in line,, he said what you need, as if I was bothering him,
Response from Best Buy
September 28, 2025
Hey there, Brenda,
We understand your concerns with not receiving quality customer service from one of our associates during your recent service visit with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/pnpxt1), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #49132"
Michael “
September 25, 2025
I wasn't at any Best Buy franchise recently,the last time was over 1 year ago...get your facts straight,and my timeline of locations you're tracking every place I stop as I'm travelling...keeping a record of my every move throughout the day referred to as My Timeline,in Google App.