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Frequently Asked Questions About Best Buy Cerritos

How do I check product availability at the Cerritos Best Buy?
How do I check my order status?
My local Cerritos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Cerritos stores’ holiday hours?

Recent Reviews

4.2
(3388 reviews)
Steve T
September 08, 2025
1 out of 5
No help. Overpriced. Rude staff
Raymond R
September 08, 2025
5 out of 5
Help was very fast and I got my part and ran.. I may have been able to get it a little cheaper somewhere else but for convenience and very speedy service worth every cent
Fuyu W
September 07, 2025
1 out of 5
Customer service was nonexistent. Wanted to buy some airpods but no store associates were around. The employees were just socializing with each other. One employee was leisurely walking around drinking his coffee. This is my first review ever, thats how bad of an experience I had. Ended up just going to the apple store and got help right away. Wasted 30 min waiting at best buy. Waited only 2 min at apple. Wont be returning to this best buy and will definitely not recommend this location and to avoid it.
Response from Best Buy
September 07, 2025
Hi there, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on Facebook (https://bby.me/ikqb70), Twitter/X (https://bby.me/zxbaj7), or Instagram (https://bby.me/n78ask) to do so. Please also include the Google Review reference number #40723.
Elaine C
September 07, 2025
4 out of 5
The Cerritos location has the best customer service experience than any others in my area. They make contact with you right away, so no long wait if you can’t find what you’re looking for. Friendly and most of the staff were professional.

About Best Buy Cerritos

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