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Frequently Asked Questions About Best Buy Cerritos

How do I check product availability at the Cerritos Best Buy?
How do I check my order status?
My local Cerritos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Cerritos stores’ holiday hours?

Recent Reviews

4.2
(3344 reviews)
bong d
June 17, 2025
1 out of 5
Very disappointing experience at Best Buy Cerritos. I ordered a TV with installation, but the wrong mount was ordered by their own staff, which caused a complete delay in the process. Even worse, the store’s managers, Alicia and Anjali did nothing to help resolve the issue. No accountability, no urgency — just pushed my appointment a full week out without any concern for the inconvenience. This location is badly managed. Avoid it if you want competent service and timely follow-through.
Mia L
June 16, 2025
1 out of 5
Costumer service it's the worst thing I have ever witnessed, they acting like 😡 making faces, mad almost they doing a favor and not working.
Michael
June 06, 2025
5 out of 5
Bought a laptop from this Best Buy couple days ago, and the experience was great. I forgot the salesperson’s name, but he looked like he was of Asian descent, with a mustache & long hair. He was very professional, friendly, helpful, and the customer service was top-notch. Well done folks! Thank you for everything!
Alex
June 05, 2025
5 out of 5
Went tonight to the Cerritos location for the Nintendo Switch 2 release. Despite the enormous crowd of hundreds, the line moved smoothly, the employees had a great attitude and friendly demeanor. The entire operation ran smoothly. They ran out of a few accessories, but the overall experience was top notch. Great job!

About Best Buy Cerritos

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