The AI customer service assistant does not work. I could not get transferred to an actual person to assist me. It hung up on me.
They got everything you need, but there are a ton of flies and gnats flying around the electronics. We bought a few things and now there are gnats in our house.. they should really clean the area and find out where they're coming from, it was disgusting trying to test out phones and IPads while being bombarded with flies
Response from Best Buy
March 18, 2026
Hello, Edward,
Thank you for sharing your concerns with the bugs that are seen in the Best Buy store in Cerritos, Ca. We would like to hear more on your experience if you would like to reach out to us on any of our social media profiles below with Review 130699.
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