Sam is an excellent sales rep : very patient, accomodating, knowledgable, and super friendly. He took the time to make sure that we have the appliances of our choice. He should be employee of the year . Thank you Sam.
We recently found ourselves in urgent need of a new refrigerator after ours stopped cooling properly. Having just remodeled our kitchen, we had already purchased several appliances from Pacific Sales, and had a great experience working with Carlos Ramirez, our sales representative. Because of his honesty and extensive product knowledge, we didn’t hesitate to reach out to him again.
Before visiting the store, I called Carlos to ask what details he needed to help us find the right refrigerator. He advised us to bring measurements, a photo of our current setup, and the model number — which made the process incredibly efficient. When my wife and I visited the store, Carlos walked us through a variety of refrigerators that matched our specs. He gave us his honest opinion on which models were best in terms of longevity, functionality, and overall value.
What really stood out is that Carlos wasn’t just trying to make a sale — he genuinely cared about finding a solution that met our needs and made financial sense. Thanks to his guidance, we found the perfect refrigerator, and it was delivered within two days.
We highly recommend Pacific Sales, and if you get the chance, definitely ask for Carlos Ramirez. He’s trustworthy, knowledgeable, and provides outstanding customer service.
I purchased a Toto Smart toilet today from Sergio at Pacific Sales. I received great pricing and excellent friendly service. I’m super pleased and excited for the installation.
Ashley's amazing dedication and excellent well informed customer service is the reason i go to pacific sales in chatsworth even though i'm miles away. thank you ashley .