Frequently Asked Questions About Pacific Sales Kitchen & Home Chatsworth
How do I check product availability at the Pacific Sales Chatsworth?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Chatsworth store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Chatsworth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Chatsworth store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(184 reviews)
Marci C
August 01, 2025
5 out of 5
Just bought our LG refrigerator at Pacific Sales in Chatsworth.Sam the salesperson did an excellent job.
and helped us with any questions. Natalia and Sonia at the customer service desk, we're very helpful and a pleasure to work with.
Ash K
July 31, 2025
5 out of 5
Mr Memo helped us on Toilet selection he was very welcoming and helpful
Ezequiel M
July 26, 2025
5 out of 5
I have been coming to this location for my large appliance needs for more than a decade and have always had a great experience. The staff is friendly and knowledgeable. On this last visit, I was assisted by specialist Carlos Ramirez who continued to offer the assistance I have come to expect from Pacific Sales.
Koteswar S
July 26, 2025
5 out of 5
Very satisfied with the service given by Carlos and Sonia.Great job.