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Pacific Sales Kitchen & Home Chatsworth
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Frequently Asked Questions About Pacific Sales Kitchen & Home Chatsworth
How do I check product availability at the Pacific Sales Chatsworth?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacific Sales Chatsworth store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Pacific Sales Chatsworth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Pacific Sales stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. For the most up-to-date hours, please review store hours on the Pacific Sales Chatsworth store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.5(187 reviews)
Feliks G
August 14, 2025
5 out of 5
Great service
C C
August 09, 2025
5 out of 5
Sam delightfully found the Kitchenaid fridge to replace my Viking. Sam is super honest, which was really the most important deciding factor into ultimately purchasing a fridge there, at this Pacific Sales. He showed us online legitimate comparisons of comps and Pacific sales met all of them, competitively. Having the extended membership credit offered several incentives. Not only did I appreciate Sam’s wealth of knowledge but his speed and energy while helping us! Thanks to Sam, even though it was the newest model and was not even on display yet, we were able to feel confident enough to not have left the store to do more comparison shopping, but instead we decided to go ahead and complete purchase of refrigerator! Thanks Sam. We didn't realize it really was way more helpful to shop in the store, in person, with a sales rep. like him because (we all shop online) you should have as much needed info before buying a major appliance. (Oh, & for suggesting offer to keep an eye on our potential ship date..sweeeet!)
Kind Regards,
Michael & Caroline Crawford
August 9, 2025
Buh-bye, oldie but a goodie Viking fridge!
Marci C
August 01, 2025
5 out of 5
Just bought our LG refrigerator at Pacific Sales in Chatsworth.Sam the salesperson did an excellent job.
and helped us with any questions. Natalia and Sonia at the customer service desk, we're very helpful and a pleasure to work with.
Ash K
July 31, 2025
5 out of 5
Mr Memo helped us on Toilet selection he was very welcoming and helpful