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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Chico
How do I check product availability at the Chico Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chico Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chico stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chico Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2437 reviews)
Angel V
June 10, 2025
1 out of 5
Wow, Best Buy stole my Son's $150 memory card out of my Son's Computer while they were Repairing the Broken Brand new one he bought from there. And Now their telling him they will Sell him one for 10% off. Have Y'all done lost your Minds. Y'all wouldn't like People Stealing from your Store. But it's okay for Y'all to steal from your Customers?? That is So Wrong !!
Seth S
June 09, 2025
1 out of 5
I’m extremely disappointed with my experience at Best Buy. I sent in a prebuilt PC I bought from them to get repaired. Instead of fixing it, they told me to just pick a different one from their website—which would’ve been fine if they had returned everything I originally sent in.
I had installed my own 2TB Samsung 990 Pro SSD in that PC—an expensive upgrade I paid for separately. When I followed up about it, they said they wouldn’t be returning it. No reason. Just gone.
I reached out to corporate for help, and all they did was tell me to contact the store—which is exactly where I started. I’ve been stuck in a loop with no resolution. It feels like they just don’t care.
This whole experience has been frustrating and costly. I expected way better from Best Buy.
Samantha W
June 07, 2025
5 out of 5
My son needed a phone charger.
Dakota W
June 03, 2025
5 out of 5
Ree was fantastic and got me in and out in a flash. Wonderful customer service from her!!