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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Chico
How do I check product availability at the Chico Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chico Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chico stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chico Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2414 reviews)
Richard a
March 06, 2025
1 out of 5
I returned an antenna with the original box, bag and receipt, they refused to take it back because I’m not a member. On members only have two weeks to return an item, it had been 2 and a half weeks. Members have 2 months. Guess what! I will never become a member now!
Response from Best Buy
March 06, 2025
Hello, Richard,
Thank you for reaching out to us here on Google, and taking the time to share those details here with us. We understand how important excellent customer service can be, and know we would be reaching out for support in this as well. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64898015
regards,
^Brandon
Russell B
February 04, 2025
5 out of 5
I was in and out in 10 min
The staff that helped me knew exactly what I was looking for and had me set up with delivery rite at the register.
I'll be coming back to this location for all of my tech needs!
Glen C
January 24, 2025
5 out of 5
Clayton was very helpful when I needed to find a product I had very little info about. He handled his work professionally and was very kind.
April R
January 24, 2025
1 out of 5
I am so disgusted by the lack of service I got! I bought a $300 printer in on 11/22 with a 60 day warranty. It quit working on 1/23 and I took it in and they wouldn't do anything! Just one day!!!
Response from Best Buy
January 24, 2025
Hello, April,
Thanks for reaching out and providing your feedback. I rely on my printer for work, so I can understand your concern when your unit stops working. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64724788". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron