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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Chico
How do I check product availability at the Chico Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chico Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chico stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chico Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2496 reviews)
Weston M
February 18, 2026
5 out of 5
Great spot.. ❤️
Cebolla M
February 17, 2026
5 out of 5
The best price and customer service
adrian m
February 15, 2026
1 out of 5
I want to start off by saying the woman at the check out line was very helpful. It's when I was sent over to geek squad that made the trip upsetting. I brought in my monitor due to a dead pixel and being that I have the My BestBuy total protection plan (that costs $180 a year) it would be taken care of easily but was I wrong. The geek squad employee said that he has to send it in the service and when I asked how long it would take he said 2 weeks. On top of it taking 2 weeks, I had to also pay a $60 service fee to send it to the service department. That's a problem because I use my computer for work, being that I work remote and everything is done on my computer. So when I said that 2 weeks is going to be an issue due to work he said there's nothing that can be done, besides buying another monitor and then returning it when mine was either fixed and sent back to me or replaced. It's been a while since I've had to use geek squad but I remember things being done differently or at least a little more accommodating.
Skip A
February 06, 2026
5 out of 5
Purchased a laptop and Owen helped me thru the process, he was knowledgeable and kind!