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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Chico
How do I check product availability at the Chico Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chico Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chico stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chico Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2443 reviews)
B M
July 02, 2025
1 out of 5
I dont understand why people come here at all, any item here you can find online half the price and the customer service is terrible so save yourself from coming in.
Heather B
June 30, 2025
5 out of 5
I went in chico Best buy a young employee Joey was awesome an friendly an patient my son was having trouble with his gift card but Joey figured it out thanks ur awesome dude here is ur 5 stars
Murphy H
June 27, 2025
5 out of 5
We were at Best buy for computer repair. Overall, the staff were each individually extremely helpful. When they couldn't answer our questions they passed us off someone who could. It is always a clean and very friendly atmosphere.
Krishna H
June 22, 2025
2 out of 5
I am typically happy and okay with the service I receive from Best Buy, today was an absolute nightmare. We had purchased a screen protector with lifetime warranty for my phone many years ago. I was recently informed that apple was discontinuing the product due to my phone phasing out which is fine. I was always told that I could reserve the screen protector if it was not in stock and installed later when the protector comes it. I called today to find out if the screen protector was even in stock. Literally 20 min of “charlotte “ looking in silence only for her to tell me that I have to put money down now to reserve the product, something never done before. Then she says this is a Greek squad issue and then transfers me to them, only to once again be told this is a sales issue. I have been trying to reach Best Buy all over again and once again no one is answering, and I’m just over the nightmare. Service has really gone down hill. I would never purchase any protection plans from them anymore and would recommend others to do the same since I guess you have to now pay more on top of previous purchases