How do I check product availability at the Chico Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chico Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chico stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chico Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2511 reviews)
Honest R
April 15, 2026
5 out of 5
All the latest appliances, phones, TVs, and electronics...they even sell vacuums.
Silver A
March 26, 2026
2 out of 5
Stopped into Best Buy for literally five minutes to handle something on my laptop, and got approached multiple times like I was doing something wrong 😕. It felt more like hovering than helping 🚨. Definitely left a bad impression—dial it back a bit and trust your customers 👍. The staff weren’t wearing name tags so I don’t know who they were.
Response from Best Buy
March 27, 2026
Good morning,
We appreciate you taking the time to share your feedback with us. It's understandable that being approached so many times, can be overwhelming. We'd be happy to look into this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/f0n4a7), Twitter/X (https://bby.me/cWygLp), or Instagram (https://bby.me/mPoW99). Please also refer to your "Google review #135255" in your message.
Becky D
March 25, 2026
5 out of 5
I went into Best Buy with questions I needed answered. I was directed to Jordon H. He was extremely willing to answer all questions asked. Jordan was very professional, understanding of my lack of what I was needing. I would recommend asking for him to anybody going into Best Buy. Jordan thank you so much for all your help.
Tom M
March 16, 2026
1 out of 5
No one can get ahold of the store, you can't talk to a store manager very poor customer service
Response from Best Buy
March 16, 2026
Hello, Tom,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 130125.
Facebook (https://bby.me/m6PbAC)
Twitter/X (https://bby.me/vXyMMV)
Instagram (https://bby.me/A8N5Is)
We look forward to assisting you there.