Best Buy Chino

Purchased a set of headphones which didn't work out just before christmas And I returned to them a few weeks later. I was in and out in a third of the time. It took me to purchase them and everybody had a smile on her face. They didn't ask me why I wanted to return them. Didn't even ask me if I used them. They simply took them back and returned my money via my credit card.

Compra en línea y retiras el mismo día bueno fue mi caso

Awful customer service they gave me a hard time when I went in to pick up my store Credit for a warranty I purchased. I used that credit to buy an item and when I got home, the item was missing pieces. I already never wanted to come back to this location, but because I purchased the item here, I figured I’d come back and ask if I can maybe get the correct pieces but they did not want to help me and just made me return the item. I honestly didn’t even want to argue with them because I had to argue with them the last time for them to give me my start credit that I was owed for my headphones not being able to be fix. So I ended up returning the item that I purchased, and when I went into purchase a different item, the girl said that they were out of stock. I don’t understand why they have stuff on the floor for people to want to purchase and wait in line to then at the register say they don’t have the item , and mention something about it might be in their stock room, so I think no one wanted to look for it. and don’t plan on coming back ever . The Fullerton staff is so much more helpful.

Russell was awesome. Great service. Thanks. Watch 6.