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Frequently Asked Questions About Best Buy Chino

How do I check product availability at the Chino Best Buy?
How do I check my order status?
My local Chino Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chino stores’ holiday hours?

Recent Reviews

4.2
(2092 reviews)
slim h
August 19, 2025
4 out of 5
The associates are good; but comparing to other best buy like in Pasadena and San Diego, those are better, service better and more stock than this location
Ungara D
August 12, 2025
1 out of 5
I was next in LINE. it was 2 cashiers.. 1 of them LEFT. n it was extremely RUDE. I was in a hurry.. then I had to wait for the 1 N ONLY CASHIER...
Response from Best Buy
August 12, 2025
Hello, thank you for leaving us a review here on Google. I also like to know that my in store shopping trips will be fast and efficient, especially when I am so close to completing my transaction. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #28158". Regards, ^ Josh Facebook (https://bby.me/nkkn0f) Twitter/X (https://bby.me/e9kt0n) Instagram (https://bby.me/liub1r)
norma A
August 05, 2025
1 out of 5
Paid for Delivery and Installation — Got Neither Location: Chino Hills | Date: July 26, 2025 I purchased a washer and dryer from Best Buy with paid delivery and installation. On July 26, the delivery team arrived but refused to bring the machines up my driveway, saying it was too steep for their truck. I rescheduled and explained the issue, assuming they’d come prepared next time — but a week later, they showed up in the same large truck and refused again. I asked them to at least complete the installation if I handled moving the machines. The technician came up, inspected everything, and then refused, claiming there were hose and gas line issues. I ended up hiring someone else who installed everything within two hours with no problems. Best Buy’s service was extremely disappointing. I paid for something I never received and had to spend extra to get the job done properly. Would not recommend their delivery or installation service based on this experience.
Response from Best Buy
August 05, 2025
Hi, Thank you for providing your feedback on Google. Having issues with the delivery team, not being able to complete an installation is frustrating. We would like to hear about your experience. Please contact us on social media private links below. When you are reaching out mention "Google Review # 24996", provide details about your review, so that we assist you on this matter. Facebook (https://bby.me/6y8q8r) Twitter/X (https://bby.me/zehhvm) Instagram (https://bby.me/4nud7v) Here to assist, ^ Jay
Elizabeth G
July 31, 2025
5 out of 5
Friendly helpful professional 👌

About Best Buy Chino

bestbuy.com