How do I check product availability at the Chino Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chino Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chino stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chino Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2175 reviews)
Bruce Q
July 06, 2026
1 out of 5
The service is absolutely terrible. The item arrived damaged two times in a row. I wonder if the staff have brains at all—don't they check to ensure the product is in perfect condition before delivering it? I am leaving a negative review.
Response from Best Buy
July 06, 2026
Hello.
Having an item arrive in any condition than what is expected is far from ideal, and we understand your frustrations. We would like to document your experience and help assist in any way. To get started, please feel free to reach out to us via Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support.
When you reach out, please include Google Review number 183872.
Thank you.
Arturo M
June 21, 2026
5 out of 5
You can only purchase if you have a diploma otherwise you be paying in interest for 10yrs ...for a small candy
John M
June 19, 2026
4 out of 5
Perfect
Francisco B
June 16, 2026
5 out of 5
The young gentleman who helped me pick out a laptop was very knowledgeable. He answered all my questions and made it a flawless experience. I was in and out of the store within 10-15 minutes. Unfortunately I can not recall his name. Thank you sir!