Awesome, experience with Robert he was very helpful and courteous with me and my Mom...we bought to Apple Air phone 📱 they had a amazing deal we couldn't resist....
Ashley B
September 22, 2026
Fast and friendly service.
Had a great experience with Larry at Best Buy in Chino Hills. He was friendly, knowledgeable, and took the time to answer all of my questions without making me feel rushed or pressured. He made the whole process easy and made sure I had everything I needed before leaving. Excellent customer service and definitely someone I’d recommend asking for if you shop at this location. Thanks again, Larry!
Ziheng Y
September 02, 2026
I had an issue with an open-box TV purchase, and Keshawn Penn, the Experience Supervisor, went above and beyond to help me resolve it. He was professional, patient, understanding, and genuinely cared about making things right.
What started as a frustrating situation ended up being a very positive experience because of the way Keshawn handled it. He followed through with the solution and even emailed me afterward to confirm everything was taken care of.
Excellent customer service and great follow-through. Thank you, Keshawn!