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Frequently Asked Questions About Best Buy Chino

How do I check product availability at the Chino Best Buy?
How do I check my order status?
My local Chino Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chino stores’ holiday hours?

Recent Reviews

4.2
(2112 reviews)
Ming
October 28, 2025
1 out of 5
I went to Best Buy for an iPhone battery replacement and had a terrible experience. The check-in took over an hour, the technician seemed inexperienced, and they told me it would take 4–5 hours. When I canceled and asked for my phone back, I found it had been factory reset, and because my eSIM was inactive, I couldn’t receive verification codes to restore anything. It took a friend to help me fix it at home. Bottom line: for iPhone repairs, go to an official Apple Store. Don’t risk it.
Response from Best Buy
October 28, 2025
Hello, We appreciate you taking the time to leave your feedback. Having your iPhone repaired should be a great experience, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/opxcgp), Twitter/X (https://bby.me/rgzv5n), or Instagram (https://bby.me/f31bzl). Please reference Google Review #61780.
Jeremy
October 26, 2025
5 out of 5
They got a lots choices in the location
mitos i
October 22, 2025
4 out of 5
its git everything in electronics. watch out for open box sales. the discount is really big
RoseAnna A
October 18, 2025
1 out of 5
The worst customer service. The employees sit on their phones.They sit and talk to each other having persnsl conversations. I tried to get help three times while the staff stand around rather than work. Lots of staff young staff out on the floor but they don't work. And it's absolutely ridiculous whe trying to get help. And nobody helps you such poor management.
Response from Best Buy
October 19, 2025
Hi, RoseAnna, Thank you for the review. We can see your recent visit did not appear to provide you with the excellent service that we aim to deliver. So we may learn more about this visit and improve, please send us a private message on Facebook (https://bby.me/xn32ji), Twitter/X (https://bby.me/3ddev8), or Instagram (https://bby.me/jv9yak). Please include your Google review number 57750. Thanks!

About Best Buy Chino

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