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Frequently Asked Questions About Best Buy Chino

How do I check product availability at the Chino Best Buy?
How do I check my order status?
My local Chino Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chino stores’ holiday hours?

Recent Reviews

4.2
(2005 reviews)
Gilbert C
September 29, 2024
1 out of 5
The worst experience ever
Response from Best Buy
September 29, 2024
Hi, Gilbert, Thank you for your review. We understand your most recent experience was not a reflection of the expectations we have in place. We would like to follow up with you and learn more about what transpired. Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review" in your message. Thanks! Regards, ^April
Adrian L
September 03, 2024
2 out of 5
Customer service is slow. People working here seems that they don't care how long you will wait in the line.
Response from Best Buy
September 03, 2024
Good Evening, Adrian. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64155446" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey
Georgette N
August 27, 2024
1 out of 5
Rude and inattentive to customers
Response from Best Buy
August 27, 2024
Hi, Georgette! Thanks for sharing your review about your experience. I know it's important to receive the best service in-store. If you ever need future support or would like your feedback documented, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your message with “This is in regards to my Google review case #64125216” and share your full name, email, and phone number. Thank you, ^Allison
Abel J
August 26, 2024
1 out of 5
It is always impossible to buy anything there. Or the product is not available or it is so expensive.
Response from Best Buy
August 26, 2024
Hi there, Thank you for sharing this feedback with us on Google. Your feedback is important to us, and I will ensure it is reported and documented at the corporate level. If you are looking for a certain item I will be more than happy to help you today. Please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, along with the conversation number 64121044. Additionally, please mention that this message is "In regards to my Google review" to help us quickly identify and assist you. - Facebook: http://facebook.com/BestBuy - Twitter/X: http://Twitter.com/BestBuySupport - Instagram: http://instagram.com/Bestbuy Best regards, ^Magee

About Best Buy Chino

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