How do I check product availability at the Chino Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chino Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chino stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chino Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2023 reviews)
Erik C
December 07, 2024
1 out of 5
Tried to do price match in this Best Buy and got denied, said this store not accepting Best Buy price match policy, cannot believe it.
Response from Best Buy
December 07, 2024
Hi Erik,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64527723 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Motownishere95 n
December 07, 2024
5 out of 5
Great
Sung H
November 26, 2024
1 out of 5
Messed up store and workers. They sent me opened box and sold as new. Business like this should be banned to operate
Response from Best Buy
November 26, 2024
Hello,
Thanks for sharing your feedback with us. I can understand finding that the product you purchased wasn't new, as it should have been, wouldn't have been welcome news.
Opened items that are being sold, should be clearly marked as being open-boxed items and should never be sold as a new device. I would like to have our corporate team review this with you. Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and either the online order number or Customer Service Pin Number from your purchase receipt. If you can also include a reference to your "Google review case 64476211" in your message, it'd be appreciated.
Sincerely,
^Melissa
Shakey K
November 25, 2024
5 out of 5
I had a wonderful experience at this location, the cashier Julaine helped me out and got me thru the check out processs within 5 mins. Very fast! Very good! Will be coming back soon.