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Frequently Asked Questions About Best Buy Otay Ranch

How do I check product availability at the Otay Ranch Best Buy?
How do I check my order status?
My local Otay Ranch Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Otay Ranch stores’ holiday hours?

Recent Reviews

4.4
(2561 reviews)
Teresa H
July 19, 2025
5 out of 5
We got the best service! Drenick answered all our questions and helped us find exactly what we needed. Thank you, Drenick!
Paula H
July 11, 2025
3 out of 5
Stood in line for a long time because the cashiers kept calling on pick-up instead of people waiting to pay. So people that arrived at the store later than I stood in their line, got their stuff, and left earlier than me. The cashier was efficient in a “I don’t care about you but I will be accurate and fast” kinda way. I was only in the neighborhood for the farmers’ market.
Response from Best Buy
July 11, 2025
Hello, Paula, Thank you for reaching out with your concern on the pickup line for orders and taking a long time to check out. I can certainly understand your concerns. If you would like to reach out for support please reach out to us on any of our Social Media Profiles to better understand your concerns for Review 14317. Facebook (https://bby.me/uyduly), Twitter/X (https://bby.me/2oggxf), or Instagram (https://bby.me/r9c0o4) Sincerely, ^ Tommy
Jose G
July 11, 2025
4 out of 5
atención rápida
Mayra R
July 07, 2025
5 out of 5
I found what I was looking for and the service was amazing.

About Best Buy Otay Ranch

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