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Frequently Asked Questions About Best Buy Otay Ranch

How do I check product availability at the Otay Ranch Best Buy?
How do I check my order status?
My local Otay Ranch Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Otay Ranch stores’ holiday hours?

Recent Reviews

4.4
(2627 reviews)
oscar g
December 15, 2025
2 out of 5
This is a review based on my past 3-4 experiences. It seems that they are always understaffed. Be prepared to wait to get help and wait even longer if you need to check out. Order pickup or delivery if you help it. The in-store experience makes me rethink my Best Buy membership
Ivette G
December 15, 2025
1 out of 5
They took too long to serve me, and only bought Some AirPods.
Soph E
December 15, 2025
5 out of 5
Great Service with Jose Romo in upgrading to iPhone 17 pro
Kim F
December 11, 2025
5 out of 5
Great customer service, everyone is really helpful.

About Best Buy Otay Ranch

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