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Frequently Asked Questions About Best Buy Otay Ranch

How do I check product availability at the Otay Ranch Best Buy?
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My local Otay Ranch Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
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Recent Reviews

4.4
(2666 reviews)
Adam O
February 11, 2026
1 out of 5
Don’t ever purchase an extended warranty through this place. They say that it is a no questions ask warranty when you bring back a certain item. Then you purchased the extended warranty and then they tell you that it is having to go through a warranty test. I bought a vacuum turns out the vacuum does not work or stay charged more than 10 minutes. Then they said that the warranty I purchased is not what they told me it was when I purchased the item. There is no reason to buy another warranty from Best Buy. It is not covered. Nothing but a lie.
Response from Best Buy
February 12, 2026
Hello, Adam, Thank you for your review. It can be frustrating when you aren't able to utilize your protection plan on a seemingly defective item. We'd like to hear more and see what's possible. Please send a private message on social media. Kindly include Google Review 116119 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Luis G
February 07, 2026
5 out of 5
Tienen al mejor vendedor, gracias Josh :) Me ayudó a escoger una laptop
manny m
February 06, 2026
4 out of 5
NA
Michelle S
February 06, 2026
4 out of 5
Great customer service! Knowledgeable about products specifically refrigerators available.

About Best Buy Otay Ranch

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