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Frequently Asked Questions About Best Buy Otay Ranch

How do I check product availability at the Otay Ranch Best Buy?
How do I check my order status?
My local Otay Ranch Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Otay Ranch stores’ holiday hours?

Recent Reviews

4.4
(2663 reviews)
J C
January 25, 2026
1 out of 5
Terrible experience at checkout. Unlimited line
Response from Best Buy
January 26, 2026
Hey there, We understand your concerns with the long checkout time. Please send us a private message on Facebook (https://bby.me/duiddl), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: ##109056".
Margaret H
January 25, 2026
1 out of 5
Manager Stephanie was not helpful! She downplayed my frustration in order to say she will refused to help me unless I complied with her wishes
Response from Best Buy
January 25, 2026
Hi Margaret, Thanks for sharing this review. We're concerned to hear about this situation and can understand your frustration that your issue wasn't resolved. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/io4hmp), Twitter/X (https://bby.me/3y9f3v), or Instagram (https://bby.me/ccx263) and mention your "Google review #108973," we'll be happy to look into this with you.
REDESIGN, P
January 23, 2026
5 out of 5
Best place for electronics and computers!
Maria I
January 21, 2026
4 out of 5
Lentos para atender, sin personal bilingue. Aun así encontré lo que buscaba.

About Best Buy Otay Ranch

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