Frequently Asked Questions About Best Buy Chula Vista
How do I check product availability at the Chula Vista Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chula Vista Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chula Vista stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chula Vista Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(7379 reviews)
Elena H
November 15, 2024
5 out of 5
Buen ambiente
MARISELA G
November 07, 2024
5 out of 5
Me gusta que hablan español, para mí como turista de Tijuana , GRACIAS
Sandru O
October 29, 2024
1 out of 5
DON'T GO TO THIS STORE GO TO THE ONE IN MISSION VALLY THEY GIVE GREAT CUSTOMER SERVICE
I Wanted a Meta Quest 3 with 128 GB but got something else a Meta Quest 3S I found the mistake after the transaction with the Quest but didn't have it instock but tried to sell me the other model for $500 but told me the refurbished price that is $450 so I was charged a additional $50 with tax then came back for the receipt asking questions about why I was charged $50 extra + $10 for tax then got escorted out the door by security this was definitely not needed this wasted 3 hours of my day off
Response from Best Buy
October 29, 2024
Hello, Sandru,
Thank you for your review. We appreciate you choosing Best Buy for this investment. I understand there may have been some confusion during the initial transaction, and it sounds like things may have escalated when you attempted to request additional support. Our team, which is based out of our Corporate Campus, would like to discuss this further, as well as ensure your report is formally documented.
You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64367470.
Best,
^Sarah
Jay
October 27, 2024
5 out of 5
A return visit seeing full shelves. I purchased the Pixel ear buds Pro 2. Really great ear buds with amazing noise cancelling. Super light and I bought them just for sleeping.