Scott T
September 23, 2026
Been there twice. Needed very specific items each time. Got in and out fast, excellent service. Plenty of parking
Manuel G
September 19, 2026
Stood waiting at the geek squad counter for 20 minutes and no one was there. Clearly it was open but no one was there. I had an appointment that was scheduled a week before…
Response from Best Buy
September 19, 2026
Hi,
Thank you for sharing your experience. We can understand how disappointing it would be to arrive for a scheduled Geek Squad appointment and find no one available to assist you after waiting 20 minutes. Your time is valuable, and having an appointment should provide a smoother experience. We'd like to learn more about what happened. Please reach out to us in a private message on our socials:
Facebook ( https://bby.me/qwPwLL)
Twitter/X ( https://bby.me/g7cSll)
Instagram ( https://bby.me/mbod1b)
Please mention your Google review #224558, so we can review this further with you.
⭐⭐⭐⭐⭐ Five stars aren’t enough for Debbie at the Broadway Best Buy. If Google offered a million stars, I’d give her every single one.
Debbie is an absolute real one—a seasoned professional with incredible energy, genuine kindness, and the kind of customer service that can turn somebody’s entire day around. Her decorated name tag instantly reminded me of Office Space, but unlike that movie, her personality and enthusiasm are 100% authentic. 😂🏷️✨
She helped me with my new Oura Ring, made the whole experience easy and memorable, and even wrote her name down so I wouldn’t forget who helped me. Honestly, Debbie, you didn’t need to worry—it’s impossible to forget someone who delivers service this exceptional. 💍🙌
We also connected over her family’s Navy background. For the record, I’m Navy—not a Marine—but Debbie made this veteran feel completely welcome and taken care of. ⚓🇺🇸
Best Buy, you hired a special one. If Debbie could be cloned like Officer Jenny in Pokémon and stationed at every Best Buy, customers everywhere would receive elite service every single time. 😂⚡🏬
Debbie, thank you for the laughs, the positive energy, and the outstanding help. I’m loving the Oura Ring, and I meant what I said: you deserve a Google-sized galaxy of stars. 🌎🌌⭐️⭐️⭐️⭐️⭐️
Please make sure Debbie receives the recognition she deserves. She represents Best Buy at its absolute best.