Frequently Asked Questions About Best Buy Chula Vista
How do I check product availability at the Chula Vista Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chula Vista Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chula Vista stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chula Vista Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(7646 reviews)
brian f
September 14, 2025
1 out of 5
Walked in and was greeted warmly at the door. I went to the Microsoft Surface portion of the store and was ignored for thirty minutes. I had every intention of making a thousand dollar purchase - just now not at Best Buy.
Response from Best Buy
September 14, 2025
Hello, Brian. Getting help when shopping in our stores for a new computer should be easy. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/9yd3v2), Twitter/X (https://bby.me/7pjph5), or Instagram (https://bby.me/egxy16), and mention your Google review, 43417.
Arturo F
September 14, 2025
1 out of 5
Worst customer service ever when looking for a professional camera and their staff was rude and seem to be more worried about being on their cell phones then to help you shop
Response from Best Buy
September 14, 2025
Hello, Arturo,
We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 43357.
Facebook (https://bby.me/xe42io)
Twitter/X (https://bby.me/bilni5)
Instagram (https://bby.me/5ovtsd)
We look forward to assisting you there.
Christopher R
September 13, 2025
5 out of 5
Was perfect. Wired my sub.
Daniel E
September 13, 2025
5 out of 5
Buenos y precios excelente tecnología a tu alcance