Cristóbal L
August 04, 2026
Excelente atención gracias 😊
This store has everything you may need, including very helpful staff that are ready to help you. I just love this store.
My girlfriend wanted to upgrade her old iPhone. On a busy Saturday afternoon, there was no employee who could help with her Verizon upgrade, something they should have been able to handle. It is within their scope. BTW, I've had a few recent 5 star experiences at Best Buy. But not today.
Response from Best Buy
August 02, 2026
Hello,
Thank you for the review. We understand being able to receive help is important. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 196837
The shorter girl at checkout out was rude looked like she didnt want to be there. Was trying as questions and she just walked off.
Response from Best Buy
August 02, 2026
Hello Daisy,
Thank you for your review. We strive to provide the best experience possible for our customers. Feeling this was not the case with you is upsetting to hear. We'd appreciate the chance to follow up and ensure this is addressed and documented.
Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
When reaching out, please reference your Google Review 196774.