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Frequently Asked Questions About Best Buy Chula Vista

How do I check product availability at the Chula Vista Best Buy?
How do I check my order status?
My local Chula Vista Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chula Vista stores’ holiday hours?

Recent Reviews

4.4
(7379 reviews)
Elena H
November 15, 2024
5 out of 5
Buen ambiente
MARISELA G
November 07, 2024
5 out of 5
Me gusta que hablan español, para mí como turista de Tijuana , GRACIAS
Sandru O
October 29, 2024
1 out of 5
DON'T GO TO THIS STORE GO TO THE ONE IN MISSION VALLY THEY GIVE GREAT CUSTOMER SERVICE I Wanted a Meta Quest 3 with 128 GB but got something else a Meta Quest 3S I found the mistake after the transaction with the Quest but didn't have it instock but tried to sell me the other model for $500 but told me the refurbished price that is $450 so I was charged a additional $50 with tax then came back for the receipt asking questions about why I was charged $50 extra + $10 for tax then got escorted out the door by security this was definitely not needed this wasted 3 hours of my day off
Response from Best Buy
October 29, 2024
Hello, Sandru, Thank you for your review. We appreciate you choosing Best Buy for this investment. I understand there may have been some confusion during the initial transaction, and it sounds like things may have escalated when you attempted to request additional support. Our team, which is based out of our Corporate Campus, would like to discuss this further, as well as ensure your report is formally documented. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64367470. Best, ^Sarah
Jay
October 27, 2024
5 out of 5
A return visit seeing full shelves. I purchased the Pixel ear buds Pro 2. Really great ear buds with amazing noise cancelling. Super light and I bought them just for sleeping.

About Best Buy Chula Vista

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