Frequently Asked Questions About Best Buy Chula Vista
How do I check product availability at the Chula Vista Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chula Vista Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chula Vista stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chula Vista Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(7698 reviews)
Stanley C
November 30, 2025
1 out of 5
This Geek Squad in Chula Vista could/would NOT honored their scheduled appointments. They won't send a cancel notice before the scheduled date; quite the opposite, texting you to show up. They blame it on the corporate automated system that makes online appointment slots available. At its store "discretion" to ignore it and to ask you to come back another time. Customers wasted their efforts to make a trip.
Response from Best Buy
November 30, 2025
Hello,
Thank you for the review. WE can understand your frustration with the appointment process.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 78693.
Hector S
November 30, 2025
5 out of 5
Excellent place several different equipment including laptops,televisión you name it it has it in inventory if not they will order it for you
Ariana Y
November 29, 2025
5 out of 5
Me encanta
Gina H
November 23, 2025
5 out of 5
20Nov25 I walked in looking for a printer two gentlemen welcomed us ask what we were looking for they pointed us in the right direction. The cashier's where friendly and answered our questions. In and out in 20 mins. Black Friday specials were running and nice prices.