Frequently Asked Questions About Best Buy Chula Vista
How do I check product availability at the Chula Vista Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chula Vista Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chula Vista stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chula Vista Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(7591 reviews)
Steve A
July 02, 2025
5 out of 5
I showed up 30 minutes early in order to get a spot in line for the next installment of Switch 2s. The store employees came out early and handed out numbered vouchers for people in line so as to make sure there was no need for a mad rush. They allowed people in early to buy the switch 2s straight from the front desk prior to the store actually be open at 10. It was very well done. The employees were very excited for everyone in line and had big smiles and congradulations for my son on our purchase.
C F
July 01, 2025
5 out of 5
Great place to buy electronics. Some prices can be high, but they have a lot of items to choose from. 👍
Waiting T
June 30, 2025
1 out of 5
Best Buy Chula Vista Store on Broadway Over the years I have spent a lot of money with this best buy and always dealt with poor customer service. But this time it was the straw the broke the camels back.
I wanted to buy an original I phone case but they said if I purchase this case and if it gets damaged it has a life time replacement. just come in the store and we will replace it.
So I did and what a sucker I was. They did not honor their word. Again very poor customer service. The Store Manager looked like he wore his clothes 7 days in a row without washing them very sloppy and lazy with no customer service skills imagine that. Never Again will I Buy from Best Buy and from now on I will buy from Amazon or another online store The prices are better anyways. To save Time and money Please check out other peoples Best Buy reviews they are not good I'm Talking about the real reviews and not the ones their site They suppress the bad reviews.
Best Buy is not the best buy.