Frequently Asked Questions About Best Buy Chula Vista
How do I check product availability at the Chula Vista Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chula Vista Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chula Vista stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chula Vista Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(7553 reviews)
Chayla W
May 23, 2025
5 out of 5
Just love Best Buy if it's for the kids' games, hubby's computer supplies, or my kitchen gadgets ♡ just love them!
Nett S
May 22, 2025
1 out of 5
There's a discrepancy on customer service. The manager doesn't know what she's doing giving an incorrect information to customer her name is Silvia she has a very bad attitude.
Dorothy M
May 21, 2025
5 out of 5
Friendly staff and store looked very clean
Were very helpful.
Jose P
May 20, 2025
1 out of 5
WORST BEST BUY I HAVE EVER DEALT WITH. ITS NO WONDER WHY MORE PEOPLE CHOOSE TO PURCHASE FROM AMAZON OVER BIG BRAND STORES. CUSTOMER SERVICE DOESNT MATCH THE SERVICE PROVIDED BY AMAZON. THEY GET A ZERO IN CUSTOMER SERVICE AND A 0 IN BACKING UP THEIR PRODUCT. I CAME IN AND BOUGHT 5 TVS WITH THE INTENT OF BUYING 10 MORE FOR OUR BUSINESS. BUT IM BETTER OFF BUYING FROM THAT BACK OF SOMEONES VAN BEFORE I GIVE THIS BEST BUY ANOTHER $1,. GO ANYWHERE ELSE!!!