Norberto g
November 11, 2025
I had a bad Experience at this Best Buy
I had a 10dll voucher and I went to buy a Lego set ,the one I was looking for wasn't there,but I saw another one that caught my eye ,plus the price was in my range ,as I went to purchase it ,it ranged in at 46 dlls ,I said the price was 26.99 I even showed them where I got it from ,the " young manager " gave me a face like I had placed the lego set there ,even do there was another Lego set there still ,he told me " I can't give it to you at that price but we can " Work on it " I decided to leave because his attitude and body language was like if I had placed it there so thats why they get 1 star from me ,even do Ive been buying from them for over 20 years and even have the Best buy card
No hablan español, no te atienden. Te ven mexicano y se van de largo esperando. Como si uno fuera a pedir regalado. Y aparte ingles hablabamos. Pero no se cual es su problema todo el tiempo es lo mismo.
Response from Best Buy
November 10, 2025
Hola Omy,
Gracias por compartir sus comentarios en cuanto a su experiencia durante su visita. Lo que has compartido aquí es bastante preocupante. Tratamos de enorgullecernos de garantizar que brindamos excelentes servicios al cliente. Nos gustaría obtener más detalles para ver cómo le podemos ayudar.
Para poder ayudarle, por favor escríbanos a través de nuestros canales de redes sociales en Instagram (https://bby.me/ty1skj), X/Twitter (https://bby.me/xsl4qe) o Facebook (https://bby.me/ump0sh) con todos los detalles de lo que sucedió. También añada Google Review Español 67150.
Joshua F
November 08, 2025
Parking lot is filled with garbage, toy section is almost completely eliminated. Employees are nice, but you'll get asked if you need help every corner you turn. One employee looked my wife up and down before asking me what internet provider was. Definitely not comfortable in this store anymore.
Great service from Jesus and Roberto in Chula Vista.