Frequently Asked Questions About Best Buy Citrus Heights
How do I check product availability at the Citrus Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Citrus Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Citrus Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Citrus Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3421 reviews)
angela V
October 18, 2024
3 out of 5
Geek squad gets paid to do what you can do at home , they are not very helpful
Response from Best Buy
October 19, 2024
Hi, Angela,
Thank you for sharing your opinion. We can understand that many people could possibly do what Geek Squad assist you with in store. We can also understand how many people aren't able to, or don't have the time to do at home what Geek Squad can do. We are glad to support customers in any way they need assistance. If you have questions or concerns which we could assist you with please do reach out to us on any of our Social Media Profiles below if you would need any support with Review 64328064.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy
shin o
October 18, 2024
5 out of 5
Great deals. Curb side pick up was seamless. Thanks guys
Jeff E
October 14, 2024
5 out of 5
Always super helpful and will take the time to answer your questions without getting annoyed
Lisa K
October 14, 2024
2 out of 5
Worst Best buy in the area. The employees customer service here sucks. They hella misinform you about products and don't know what they are talking about.
Response from Best Buy
October 14, 2024
Hi Lisa,
Thank you for sharing this review with us here. I'm concerned to hear about this, and understand it would be frustrating if the service you received in our store didn't meet expectations. We'd be happy to discuss this further with you to ensure this is documented and addressed, and provide any assistance you may still need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64310727 so we can assist.
Thanks,
^Caleb