Fatologist666
August 07, 2026
Big store looks nice and clean dude that helped was nice but my problem is stuff on website that's not in the store. I don't want to order online I have an Amazon account already. Don't advertise stuff you need a 3rd party for sales. Feels like false advertisement
Response from Best Buy
August 08, 2026
Hello,
We understand that not having items you are looking for in store available for the same day can be difficult. There is an option to purchase online for pickup in store, so we can make sure the item is available to be picked up before you visit the store, or we can assist you with ordering in store for shipping, or pickup when available. If you need support please reach out to us on any of our social media profiles below with Review 199917 for support.
Facebook (https://bby.me/q1Lp9F)
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Instagram (https://bby.me/3thP0y)
I come to this Best Buy religiously and all of the employees are always helpful and willing to go the extra mile. I want to give a big shout out to the entire team in the TV/Audio department as they have helped me MANY times in purchasing everything from new big screen TVs to sound bars as well.
Wrost customer service in America !
They don’t give a dam about their customer!
And if you had to use the customer support line you better take the day off until you will get an answer and even then someone who couldn’t care less will answer you and ruin your whole day!!!!
And will cause you heart attack!!!
Extremelt frustrated with their phone system. If you need Geek Squad, it either forces you to accept a link text, if you decline it hangs up on you. It doesnt accept "speak to associate" So I tried again and asked for a different department, I got someone and explained to them I just wanted someone in the building because the phone system was forcing me to the GeekSquad main office. I dont need to share sensitive information multiple times between different call centers just to ask the tech instore what they found on my laptop. Enough if our sensitive information is shared/required as it it. I dont appreciate one associate asking for information, then transferring me, and being asked again.