Frequently Asked Questions About Best Buy Citrus Heights
How do I check product availability at the Citrus Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Citrus Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Citrus Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Citrus Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3735 reviews)
Christopher S
June 14, 2026
5 out of 5
I bought a 790 motherboard for like $60 The manager was very exceptionally awesome
David L
June 14, 2026
1 out of 5
Went to this store inly because i had a gift card. Found the product I wanted to buy. Went up to the register they asked for my phone number they asked me to update my address. In the box said enroll or edit will all my information was correct and I don't want to enroll in anything so I told the lady no thanks I don't want to enroll in anything. He said no no sir yes you want to enroll. I again told her I don't want to enroll in anything I don't care about any free stuff or advertisements thank you. She insists that I enroll. After more back and forth of me telling her I didn't want to join anything and her not letting me opt out of it. I grabbed my gift card and almost walked out and then I was like forget that I drove all the way over here from Rancho so I asked the manager to help me out I told him I didn't want to enroll in anything his checker kept pushing and pushing and pushing. Hopefully I never get a gift card for Best Buy again!
Response from Best Buy
June 14, 2026
Thank you for sharing your experience, David. We try to pride ourselves in ensuring we provide great customer service. This is not the feel we want for you when you visit one of our stores. We definitely expect our employees, from top to bottom, to conduct themselves as professionally as possible in every situation. We'd like to get this reviewed for you further.
Please send us more details through our social media channels on Instagram (https://bby.me/b82Bi2), X/Twitter (https://bby.me/0yKoJT) or Facebook (https://bby.me/grYqkk). Please send us a message with the full details of what took place. Also add Google Review 172418. We look forward to hearing from you.