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Frequently Asked Questions About Best Buy Citrus Heights

How do I check product availability at the Citrus Heights Best Buy?
How do I check my order status?
My local Citrus Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Citrus Heights stores’ holiday hours?

Recent Reviews

4.1
(3704 reviews)
Lisa G
March 25, 2026
1 out of 5
Pushed us to purchase open box washer and dryer and then lost the items!
Kelly F
March 25, 2026
5 out of 5
Clean and friendly and helpful staff!
Constantine B
March 24, 2026
1 out of 5
The evening managers are rude specially the asian manager. And don't call the store number if you need to talk to the store workers because it will direct you customer service that DOES NOT WORK IN STORE. Go to the store because the workers here are lazy.
Response from Best Buy
March 24, 2026
Conmstantine, We are sorry to learn of what you experienced in store with the workers, management, and over the phone. We'd be delighted to assist with your concerns. Please send a private message to Facebook (https://bby.me/amXKwa), Twitter/X (https://bby.me/o98P7g), or Instagram (https://bby.me/ggaRFC) and reference Google Review 134264. We look forward to hearing from you.
Faye
March 14, 2026
5 out of 5
I went in seeking help with my laptop and was greeted by staff Shenon and Payton. They were knowledgeable and down-to-earth making the process very smooth. They explained their membership system without pressuring me which I also also appreciated. I highly recommend Best Buy for new electronic purchases.

About Best Buy Citrus Heights

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