Frequently Asked Questions About Best Buy Citrus Heights
How do I check product availability at the Citrus Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Citrus Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Citrus Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Citrus Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3770 reviews)
Bernice
September 05, 2026
5 out of 5
Shawn was awesome! I went looking for ear phone because they last few I purchased online decided one ear bud didint want to connect to my phone. Being as Im going on a long Japan trip I wanted working earphones. He answered all my questions and even went the extra mile to look up on his phone and compare different ones for me. Left very satisfied and they have a 2 year protection plan:)
CelMate
September 02, 2026
5 out of 5
Drive up service was fast and friendly
Ron H
August 26, 2026
5 out of 5
Great store
International F
August 24, 2026
1 out of 5
The internet told me that you had an item in your store available and when I called you wanted me to give you my name and my phone number just to transfer me to another department. I got into an argument with the woman saying I don't want my name or my number used and she said that's the only way she could transfer me and I told her you just lost a lifelong customer. So to the people in charge, please train your phone service people better they are your first point of contact and they failed today.
Response from Best Buy
August 24, 2026
Hello, thank you for reaching out to us here. Being able to get the information you need is important. Can you please reach out to us on Facebook (https://bby.me/UNnOs2), Twitter/X (https://bby.me/dL8HXF), or Instagram (https://bby.me/cdtNDA) with more information about your experience? Please begin your message with "This is regarding my Google Review #209567".