Professional knowledge
Very kind & Very Detail of a service.
Griselda “
September 11, 2026
⭐⭐⭐
Disappointed with their payment policy. I went to Best Buy to make a payment on someone else’s account. I had all the necessary information, but they refused to accept the payment because the account holder wasn’t present. I understand security policies, but I was simply trying to make a payment, not access or change the account. In my opinion, what should matter is that the bill is being paid. I hope they make this process easier for customers.
Very friendly and helpful staff! I went there for a price match, and I also had a chance to buy a few packs of Pokémon cards. Great experience overall!
Athena D
September 03, 2026
I came here to buy a Samsung phone and trade it in with my Fold 6. First, the staff at the Samsung counter couldn't answer my question about how much I could trade it in for. They told me to go to the service window. So I went to the service window, and after checking for a long time, they said my phone couldn't be used for trade-in (my phone is very new and has a valid number; it's definitely not a blacklisted phone). My patience ran o