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Best Buy City Of Industry
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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy City Of Industry
How do I check product availability at the City Of Industry Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local City Of Industry Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy City Of Industry stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the City Of Industry Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2785 reviews)
Jun L
April 03, 2026
1 out of 5
On February 20, 2026, I ordered a freezer from Best Buy (Order Number: BBY01-807148824882). The delivery was scheduled for the 23rd; when the delivery guys arrived, they called me that the product had been damaged and would need to be returned to the warehouse before a new delivery could be scheduled. Since I didn't have time to wait, I told them I wanted to cancel the order. Subsequently, a Best Buy customer service representative called me and asked me not to cancel; they proposed that I temporarily use the damaged freezer, and they would deliver a brand-new replacement a few days later. However, to this day, I haven't received any formal notification—such as a letter or email—regarding this arrangement. Today, I called Best Buy customer service to inquire why the freezer had not yet been replaced. The representative said that more than two weeks had passed, they would no longer replace the freezer for me. According to him, they had left me a voicemail regarding this matter. I have paid the price for brand-new freezer, but I have a defective product. Best Buy has my mailing address and my email address, but they don't give me any formal written notification—offering only a single voicemail instead. I hope that other customers learn from my experience and avoid falling into the trap they set, NEVER NEVER NEVER trust them, they won't keep their promises!!!
Response from Best Buy
April 03, 2026
Hello, Jun,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with your freezer delivery. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #138033" for reference. You can find us here:
Twitter(X):
https://bby.me/LlT8ZU
Facebook:
https://bby.me/JHYDj2
Instagram:
https://bby.me/62vDpt
veronik d
March 19, 2026
1 out of 5
Malisimo lugar trate de comprar un samsung s26 ultra la señora que me atendió ni si quiera nos escucho como que tenia prisa mejor decidimos no comprar nada
Victor
March 17, 2026
3 out of 5
I stopped by to purchase music cds. They don't seem music cds. Google sent me there.
Weiye L
March 03, 2026
5 out of 5
Great service with employees who went out of the way to help me find an item and referred me to other nearby stores that had availability