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Frequently Asked Questions About Best Buy City Of Industry

How do I check product availability at the City Of Industry Best Buy?
How do I check my order status?
My local City Of Industry Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy City Of Industry stores’ holiday hours?

Recent Reviews

4.1
(2744 reviews)
John P
October 09, 2025
5 out of 5
Frank is simply the best! This is the third car I’ve brought to him, and every single time the results are amazing. He really knows his craft, and the sound quality when he’s done is always on another level—crystal clear, powerful, and perfectly tuned. What I really appreciate is how professional and honest he is. He takes the time to explain everything, gives great recommendations, and never pushes unnecessary upgrades. It’s clear he takes pride in his work, and that consistency is why I keep coming back. If you want your car audio done right, Frank is the guy. I wouldn’t trust anyone else with my vehicles. Highly recommend!
Response from Best Buy
October 10, 2025
Hello John, We appreciate the time you took to leave us your feedback. We would love to document this for you as we value your insight. To connect, you can contact us through social media, you can find us at a Social Media link listed below and just mention Google Review #53855 in a private message to start the conversation. Facebook (https://bby.me/cb4qxx) Twitter/X (https://bby.me/17tl2u) Instagram (https://bby.me/tyb3bn) Thanks,
Jason C
September 19, 2025
1 out of 5
Bought an Asus laptop at Best Buy. Dropped it, cracked the screen, and found out Asus’ free accidental damage protection doesn’t apply if you buy from Best Buy — because they want you to pay for Geek Squad insurance instead. Best Buy then quoted me $1,900 to fix a laptop that costs $1,600 new. Total rip-off. I’ll never buy from Best Buy again and wouldn’t recommend anyone else does either.
Response from Best Buy
September 19, 2025
Hi, thank you for sharing your experience with us here. I would also be frustrated to have dropped and damaged my laptop. We would love to document this on our corporate servers for you. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #45374". Facebook (https://bby.me/91lu2d) Twitter/X (https://bby.me/gsosis) Instagram (https://bby.me/gvbb6o)
Daniel K
September 15, 2025
4 out of 5
A great place to buy electronics. For sure.
Natalie R
August 30, 2025
3 out of 5
Was back to school shopping for a laptop. Was a bit disappointed with their selection and employee who was assisting could of been more informed as far as specs

About Best Buy City Of Industry

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