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Frequently Asked Questions About Best Buy City Of Industry

How do I check product availability at the City Of Industry Best Buy?
How do I check my order status?
My local City Of Industry Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy City Of Industry stores’ holiday hours?

Recent Reviews

4.1
(2675 reviews)
Becca C
February 18, 2025
1 out of 5
Bad customer service in appliances
Response from Best Buy
February 18, 2025
Becca, Thank you for the review. We never want to make it difficult to find help when shopping for appliances. That should be an exciting time, so to learn this was your experience is not ideal. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64825301. Regards, ^Kristy
Aeson K
February 12, 2025
3 out of 5
It used to be cool, they use to have a big selection of DVDs and games, now it's only video games and even then it's a small portion, I recommend the best but at the West Covina mall, however I think this place is going the way of the dodo
Response from Best Buy
February 12, 2025
Hello, Aeson Thank you for providing your feedback on Google. Having the media and gaming selection shrink is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64806945", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Erich D
January 18, 2025
2 out of 5
This location is small compared to the others. No wonder it's dead. Only seemed to be a handful of employees too. Go to a different location.
Response from Best Buy
January 18, 2025
Hi Erich, Thank you for reaching out in regards to your visit to your local Best Buy. I can understand that every store has it's charms. We would be glad to record any feedback on your visit if you would like to reach out to any of our Social Media Profiles below with Review 64703525 for support. Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy) Thanks, ^Tommy
pks f
January 13, 2025
5 out of 5
Presios muy bajos y empleados que te ayudan y te explican a detalle de cada cosa

About Best Buy City Of Industry

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