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Best Buy Colma
Services Offered
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Frequently Asked Questions About Best Buy Colma
How do I check product availability at the Colma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Colma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Colma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Colma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2756 reviews)
Alex C
February 14, 2025
1 out of 5
I normally don't write reviews, but I had a horrible experience with this Best Buy. I bought a new $700 monitor from this location. When i opened it at home the box had clearly been opened before. At first i thought they accidentally gave me an open box version, but then i realized it's not even the correct monitor inside. I don't understand how that even happens. I tried going to the San Francisco Best Buy, but they told me i had to go back to Colma. I went to Colma but the employees didn't believe me. They told me they'd have to go through a process and that they were closing soon. To make matters worse i had to drive under heavy rain. They still haven't exchanged the monitor or giving me my money back. I feel like Best Buy just stole $700 from me. Do not buy any products from Best Buy. You're much better off with Amazon. If you do decide to purchase from Best Buy, good luck if you ever need to return a product. They've wasted my time, energy and money and i will be suing.
Response from Best Buy
February 14, 2025
Hello, Alex,
Thank you for taking the time to write a review. I can certainly see wanting support after getting the wrong item in the box. For assistance, please send a private message on social media with your name, phone number, and email. Please mention Google Review 64814543 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
We look forward to hearing from you.
Regards,
^Meghan
延赟
February 13, 2025
5 out of 5
很方便的家庭购物商城
Victor h
February 05, 2025
5 out of 5
Ótimo 🇧🇷🇧🇷🇧🇷🇧🇷
Бабушка Б
February 02, 2025
5 out of 5
Best place👍