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Frequently Asked Questions About Best Buy Colma

How do I check product availability at the Colma Best Buy?
How do I check my order status?
My local Colma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Colma stores’ holiday hours?

Recent Reviews

4.1
(2756 reviews)
Alex C
February 14, 2025
1 out of 5
I normally don't write reviews, but I had a horrible experience with this Best Buy. I bought a new $700 monitor from this location. When i opened it at home the box had clearly been opened before. At first i thought they accidentally gave me an open box version, but then i realized it's not even the correct monitor inside. I don't understand how that even happens. I tried going to the San Francisco Best Buy, but they told me i had to go back to Colma. I went to Colma but the employees didn't believe me. They told me they'd have to go through a process and that they were closing soon. To make matters worse i had to drive under heavy rain. They still haven't exchanged the monitor or giving me my money back. I feel like Best Buy just stole $700 from me. Do not buy any products from Best Buy. You're much better off with Amazon. If you do decide to purchase from Best Buy, good luck if you ever need to return a product. They've wasted my time, energy and money and i will be suing.
Response from Best Buy
February 14, 2025
Hello, Alex, Thank you for taking the time to write a review. I can certainly see wanting support after getting the wrong item in the box. For assistance, please send a private message on social media with your name, phone number, and email. Please mention Google Review 64814543 in your message. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) We look forward to hearing from you. Regards, ^Meghan
延赟
February 13, 2025
5 out of 5
很方便的家庭购物商城
Victor h
February 05, 2025
5 out of 5
Ótimo 🇧🇷🇧🇷🇧🇷🇧🇷
Бабушка Б
February 02, 2025
5 out of 5
Best place👍

About Best Buy Colma

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