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Best Buy Colma
Services Offered
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Frequently Asked Questions About Best Buy Colma
How do I check product availability at the Colma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Colma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Colma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Colma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2741 reviews)
Ömer C
January 14, 2025
1 out of 5
Worst place u can be !! Customer service are horrible nobody care about you they say wait I come here then then come back 25 minutes later and say I’m going to brake !! Its ridiculous they not serious
Response from Best Buy
January 15, 2025
Hello and thanks for reaching out on Google, Omer.
We try to deliver a great customer service experience and understand the frustration when you feel we have missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64679278.
Kindly,
^Graham
Mason A
January 14, 2025
1 out of 5
Their “warranty” doesn’t actually cover anything. It’s predatory and a complete waste of money. Loss? Nope! Theft? doesn’t matter! Damage? Not to their profits! This is the worst Best Buy I have ever had the misfortune of stepping foot in. I will never shop at any Best Buy ever again. Do your shopping at Target, Amazon, etc. places with working return policies.
Response from Best Buy
January 14, 2025
Hello and thanks for reaching out on Google, Mason.
We understand the frustration when your Protection plan does not meet your expectations. We offer many different plans for items, with different coverage depending on the device. See information here: https://www.bestbuy.com/site/geek-squad/geek-squad-protection/pcmcat159800050001.c?id=pcmcat159800050001
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, and mention your Google review, 64679057.
Kindly,
^Graham
Octavio C
January 09, 2025
1 out of 5
Sad, every time there is less and less electronic products. Selection is very small and prices are very similar to other retailers.
Response from Best Buy
January 10, 2025
Hello, Octavio,
Thank you for leaving us a review. Shopping at Best Buy stores should be exciting, especially being the leading American retailer specializing in electronics. We do maintain competitive pricing, as we frequently run promotions and discounts on popular items. We appreciate your feedback and would like to formally document this in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Kindly mention the phrase "Google Review, Convo #64662705" when reaching out via social media.
Thank you,
^Ruby
mindbodytrainer
January 04, 2025
1 out of 5
tried calling numerous times to save an order that originated from this store and whose delivery was messed up by ups
no one answers. off shore customer sucks valuable time from customer getting all the details of the order and then says they cant do anything
horrible and agitating
Response from Best Buy
January 04, 2025
Hello, mindbodytrainer,
Thank you for your review. It can be frustrating when an order doesn't deliver as it should. We'd be happy to look into this and see what assistance is able to be provided. Please send a private message on social media with your name, phone number, and email. Please mention Google Review 64643370 in the message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan