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Best Buy Colma
Services Offered
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Frequently Asked Questions About Best Buy Colma
How do I check product availability at the Colma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Colma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Colma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Colma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2679 reviews)
Samuel M
October 10, 2024
1 out of 5
Don't come here because not only will you not be served, you run the risk of being attacked by the store's security guard.
Abraham M
October 10, 2024
3 out of 5
People in store weren't quite helpful and did not offer any help
Response from Best Buy
October 10, 2024
Hello Abraham,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64294511.
Kind regards,
^Aaron
keith p
October 08, 2024
1 out of 5
Dont like leaving bad reviews but my experience today was just bad. Usually buy all my stuff from bestbuy since i enjoy my total rewards and this is making me reconsider renewing. First off waited so long in the apple section for someone to even ask me for help. And when i approached someone for help asking my question i was rudely declined. I dont mind that bby cant pricematch prime days mind you, but you can say it in a way that isnt so dismissive and making me feel like me asking is such a hassle. The main reason i ask is id rather support bestbuy so making it seem like im a nuisance really is such an eye opened for how bad the state of the store is now.
Response from Best Buy
October 09, 2024
Hello, Keith,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64289608. We look forward to hearing from you.
Sincerely,
^Deysha
Al. M
October 07, 2024
5 out of 5
Excellent customer service. Door greeter was awesome and Michael at check out was splendid.
Would shop here again next time in San Francisco!
Thanks guys