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Services Offered
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Frequently Asked Questions About Best Buy Colma
How do I check product availability at the Colma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Colma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Colma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Colma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2765 reviews)
Marcus T
March 22, 2025
1 out of 5
If I could rate this store 0 stars instead of 1 stars, I would. Drove a long way after work to this Best Buy location. Arrived there around 7pm on Friday March 21, 2025 to see the Fujifilm camera in person before buying it.
When I got there, there were no more Fujifilm cameras on the shelf, so I asked an employee there for assistance. He said that they should have some in the back and I should wait by the desk near the camera area and someone should help me.
Waited there for 20+ minutes before two employees in black shirts arrived. I asked them if they could help me with the Fujifilm camera and they said that I should talk to another employee in a blue shirt with glasses on.
I went around looking for this person in the camera section and when I found him, he said he would get back to me in a bit. Waited another 20 minutes and saw that he completely ignored me and helped 2 or 3 other customers whom arrived after I did. I was literally standing next to him and he still never got back to me.
After asking multiple times to multiple employees only to be told to wait or ask someone else, I gave up and decided to leave. Horrible customer service. You really only have one employee in the entire store that can go check if you have the camera?
Came all this way only to waste an hour of my life. If Best Buy doesn't want my $2000+ purchase, I'll buy the camera from somewhere else like Walmart or Newegg.
Never shopping at Best Buy again. Not at this store or their online website.
MAR L
March 20, 2025
5 out of 5
Employees are very polite and accommodating.
arabinda m
March 19, 2025
3 out of 5
Very limited stock.
Response from Best Buy
March 19, 2025
Hello arabinda moni,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64944766. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64944766
Thanks,
^Ezra
victor f
March 14, 2025
5 out of 5
Amazingly awesome. Great place to try out home theater speakers