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Best Buy Colma
Services Offered
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Frequently Asked Questions About Best Buy Colma
How do I check product availability at the Colma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Colma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Colma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Colma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2687 reviews)
Liviu V
October 29, 2024
1 out of 5
If you want to buy a phone that’s in stock, you’ll have to wait an hour. There’s only one person working, and I asked three others to help me, but they all refused.
Response from Best Buy
October 30, 2024
Hello, Liviu,
Thank you for your review. Purchasing a new phone should be an exciting process; although, that process can take some time, especially if the phone is being activated. I understand you waited longer than expected, considering there may not have been another Blue Shirt available who was knowledgeable on the steps required to complete that process. Your feedback is important, as we are always interested in learning what we may be able to focus on improvement efforts on.
Our team, which is based out of our Corporate Campus, would like to document your feedback. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64368059.
Best,
^Sarah
DingyDang W
October 18, 2024
3 out of 5
Its fine if you know exactly what youre looking for, and if you dont mind explaining what a protection plan is to the people you bought it from.
Response from Best Buy
October 19, 2024
Hi there!
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64328061 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Carlos T
October 18, 2024
1 out of 5
I was told my $300 plus items would be ready for pick up and it wasn't at all this place is garbage
Response from Best Buy
October 19, 2024
Hi Carlos,
We appreciate you taking the time to leave your feedback. It's unfortunate that your order was not ready as expected, we understand why this would be frustrating.
We're happy to take a look into this matter for you and help in any way we can. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64327686 as reference and include your full name, phone number and email in your initial message. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Tony
October 16, 2024
4 out of 5
Friendly staff, typical best buy, just 1 star off for making me wait 11+minutes to get my item.