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Frequently Asked Questions About Best Buy Colma
How do I check product availability at the Colma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Colma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Colma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Colma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2783 reviews)
James S
April 18, 2025
5 out of 5
Had what I needed, but was slightly understaffed. I did however recieve help with my item.
William O
April 16, 2025
3 out of 5
unos vendedores no ayudan mucho
Response from Best Buy
April 16, 2025
Hola William,
Gracias por ponerse en contacto con nosotros y darnos sus comentarios. Nos entristece saber que tuvo una experiencia negativa con nosotros. Nos encantaría documentar su experiencia y ayudarlo en todo lo que podamos. Nos gustaría tener la oportunidad de hacer un seguimiento de esto. Para continuar, póngase en contacto con nosotros en Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport) o Instagram (@BestBuy) para obtener más ayuda. Comience su mensaje con "Esto es con respecto a mi revisión de Google: 65047776" y comparta su nombre completo, correo electrónico y número de teléfono.
Gracias
^Vanessa
Nahed E
April 15, 2025
5 out of 5
Thank you, LaptopTeam! I believe it was Jeremiah, the young man who helped us yesterday—he was incredibly knowledgeable and patient. He guided me through the options and helped me find exactly the laptop I needed. Excellent service!
David W
April 15, 2025
1 out of 5
Bought a TV and after 3 weeks there goes an annoying vertical line in the centre. Need to contact LG for repair service as it only covers 15 days return. Doubt the store reliability. Will stay away from them.
Response from Best Buy
April 15, 2025
Hello and thanks for reaching out on Google, David.
We understand the frustration when your device stops working as expected. We would like to hear more and review this further. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, and mention your Google review, 65045463.
Kindly,
^Graham