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Frequently Asked Questions About Best Buy Compton

How do I check product availability at the Compton Best Buy?
How do I check my order status?
My local Compton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Compton stores’ holiday hours?

Recent Reviews

4.2
(4425 reviews)
Senia
June 06, 2026
1 out of 5
Rude security guard during a recent Pokémon box drop event. Sat 06/06. My son and I arrived early and waited in line, approximately 15th in line. The security guard told us not to waste our time because there were only eight boxes available. Based on that information, we left the line. Something about the situation did not seem right, so we later returned and observed that there were more boxes available than we had been told. I politely asked questions to understand how the distribution process worked and why customers had been informed there were only eight boxes. Instead of providing a professional explanation, the security guard became visibly irritated, hostile, and rude. At no point was I disrespectful. I simply asked questions and even told him that there was no reason to be upset. His demeanor continued to be aggressive and confrontational, which made me feel uncomfortable. What should have been a fun experience for my son turned into a negative and stressful interaction. When I asked for the security guard's name, he refused to provide it. Another employee also refused to identify him. This left me with no way to properly address the issue at the time. Additionally, several customers nearby stated that this individual has a reputation for being rude to customers and providing misleading information. I reached out to corporate and all they're going to do is document the issue. I asked for a follow up and no follow up. I asked for at least a gift card as my son wouldve gotten a box if we weren't told to leave. Corporate only offered a $10 gift card. Its very disappointing that I had to ask for some type of goodwill for this bad experience.
Response from Best Buy
June 06, 2026
Hello there, Senia! Thank you for taking the time to reach out on Google with a review. We fully understand the desire for friendly assistance at a limit quantity event like this. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #161763 in your message. You can find us here: Facebook (https://bby.me/5OmOff) Twitter/X (https://bby.me/dXCc7n) Instagram (https://bby.me/p5whVM).
Juvenal N
June 05, 2026
5 out of 5
Achei ótimo. Procurava por uma Alexa, que eu não estava encontrando em outros pontos comerciais. Tinha certeza que lá eu encontraria, o que de fato ocorreu. Não tem erro.
Joe B
June 03, 2026
1 out of 5
Best Buy took $1200 from my bank account. They stated i bought a laptop. I never bought a laptop. They had my bank information because I purchased a 100" tv a month earlier. They then without permission did steal $1200 from my bank account. Best Buy then hid information that proves i never purchased a laptop. Do not buy from Best Buy. They will steal from you. >
Brian C
June 03, 2026
1 out of 5
Update from my post shared 3 months ago: Just three months after my most recent repair, my craft ice maker once again clogged up and has stopped working. I contacted Best Buy only to find out that my extended warranty expired three months ago, and despite the recent repair, my ice maker is no longer covered under warranty. I was previously told by Best Buy agents that repaired parts are covered for one year. Apparently that is not the case. Save your money and shop elsewhere. ORIGINAL POST: I strongly discourage anyone from buy appliances from Best Buy. Four years ago I purchased a $4k LG refrigerator, among many other appliances during a kitchen remodel. Less than a year later, the refrigerator’s craft ice maker stopped working. Geek Squad ultimately replaced the ice maker. Since then I’ve experienced this same issue nearly a dozen times. Recently, the Geek Squad agents did not show up for a pre scheduled repair appointment that was made three weeks in advance. I was not given advanced notice of the canceled appointment, and instead was notified the morning of. I’ve asked to return the refrigerator, and I’ve even asked for a replacement or store credit to purchase a new fridge. Best Buy has refused all requests. Their only response has been, “We’re sorry for the inconvenience” and for me to continue scheduling service appointments. According to many of the Geek Squad technicians I’ve spoken with, LG is notorious for making poorly designed ice makers, and Best Buy absolutely refuses to work with its customers. Rather than standing by the products they sell, they push garbage units and shaft their customers. Costco will be my go to store for appliances going forward.

About Best Buy Compton

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