Great customer service
Thank you Luis.
Staff here suck. Curbside order turns to 25 minute waiting ordeal where you have to get down any way just to see 5 staff standing around.
I had such a wonderful experience at Best Buy!
Brenda and employees I interacted with were kind and helpful. They went above and beyond to answer my questions and make sure I found exactly what I needed. It’s not often you come across customer service like this anymore so Thank You
I visited the Best Buy at Dos Lagos in Corona looking for help with a tablet case. Unfortunately, my experience with one of the employees was disappointing. I felt the communication came across by employee name “Jet” as abrupt, dismissive, and impatient, rather than welcoming. The interaction made me feel uncomfortable instead of supported.
I understand retail employees are busy, but a little patience and kindness go a long way. I hope management reminds their team that good customer service is not just about answering questions—it’s also about how customers are treated.
Response from Best Buy
June 29, 2026
Hello, thank you for leaving us a review. We aim to create a welcoming environment for you to shop. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #180080".
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