Best Buy Corona

⭐️⭐️⭐️⭐️ I recently purchased a replacement wine fridge from Best Buy after my original unit stopped cooling. During the warranty period I was told I had to bring it into the store for service, which wasn’t convenient. By the time I finally decided, the warranty had expired and a repairman told me fixing it would cost more than buying new. Since it was a custom size built into my cabinets, I purchased the exact same model again. Unfortunately, the experience of picking it up wasn’t smooth. The fridge looked like it would fit in my SUV, but the box was much larger than the actual unit. Shipping to my home wasn’t offered as an option — otherwise, I would have gladly paid extra to have it delivered and replaced at home. Since that wasn’t possible, I asked about unboxing it to fit, but the staff told me they wouldn’t touch it if I chose to unbox. This left me struggling alone in the parking lot to unpack and load it myself. The product itself is great, and I appreciate that Best Buy had the exact model I needed. But the lack of shipping options and flexibility during pickup made the process stressful and inconvenient. A little more customer support at this stage would have made a huge difference.

Nice to be able to pick things up in person same day when needed.

They sell open box junk(no box and accessory as excellent. False advertisement and no returning reward certificate. Drove 1 hour as there is no shipping option. Waste of time and money but no compensation. Worst ever service!!

They are trying to sell anything. We went to pick up an open box TV and they started to talk to us to buy a sound bar and a stand! Too much information. People do their research, you don't need to give more than enough information. Also they recommended 85"+ stand ($160) for a 55" tv which you can get a stand for 20-30 bucks anywhere. Trying to sell no matter what!