Best Buy is an awesome company. I shopped there for many years and I am always politely greeted and given professional customer service…
I can't believe how nice the staff is. I first spoke with Jose in Geek Squad who was took the time to address my concerns without hesitation and genuine kindness. I then was assisted by Leo, a manager, who handled my situation with expertise and courtesy. They never rushed me or made me feel bad for my inquiries. I really hope Best Buy recognizes these two employees, and if they don't and you're reading this and looking to hire talented management, they're here in Corona Best Buy. Thanks for the great service gentleman! Best Buy has just shot to the top of my list as my go-to for electronics & appliances.
This review is for geek squad in-store service and the staff that doesn’t know how to communicate properly to give correct updates and to avoid confusion and a lot of time wasted.
I paid my monthly subscription on time but the service they gave me is worthless
Costco has better service and warranties to offer
Best Buy lost another customer
Response from Best Buy
April 14, 2025
Hello, Fresno,
Having less than adequate customer service regarding a recent geek squad service is frustrating. Please connect with us on social media private links below. When you are reaching out mention "Google Review 65041830", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Service sucks no one at register never have things in stock when web says so just close this location down its pretty worthless
Response from Best Buy
April 04, 2025
Hey there.
Thank you for providing your insight. We know how important it is to get the help that you need while shopping with us, and we would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #65006237.
Regards,
^Jason