Very helpful staff and a good selection of items
Geek Squad Tech Michael is a Legend! He helped me troubleshoot an old FireTV that I had given up hope on and we actually got it working! Thanks Michael you’re the man! I came in for my appt time and didn’t have to wait at all, it was great service, in and out! Overall super happy with my experience!
Couldn’t help with iPhone battery replacement. Sent us to Apple. They were scared of a scratched screen on a fully covered iPhone. Apple employees laughed at our story about Best Buy. Then called another employee and repeated the story, they also laughed. Was advice to not go to Best Buy as they are lazy.
Response from Best Buy
June 10, 2026
We understand the frustration when your service experience did not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/iR9lM0), Twitter/X (https://bby.me/DtYBmu), or Instagram (https://bby.me/6ZMSUY), and mention your Google review, 170977.
menducaxelmundo
June 07, 2026
Ein amerikanisches Media Markt :)
Groß und ein bisschen von allem da