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Best Buy Costa Mesa
901 S Coast Dr
Costa Mesa, CA 92626
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Costa Mesa
How do I check product availability at the Costa Mesa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Costa Mesa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Costa Mesa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Costa Mesa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3428 reviews)
Rafael R
August 09, 2024
1 out of 5
Worst service
Not customer service in this location
Response from Best Buy
August 09, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. We aim to make every experience with us a positive one. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that we can properly document this for you? Please begin your message with "This is in regards to my Google Review 64053452".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
SA
August 07, 2024
5 out of 5
Josh, the manager and the TVs department went above and beyond to make a negative situation much better. We’ve been long-standing Best Buy customers and the negative situation we had caused us to seriously call into question never doing business with Best Buy again. Thanks to Josh, we’re fans again.
Omer F
August 07, 2024
1 out of 5
Nikki just makes up lies about their return policy
Response from Best Buy
August 07, 2024
Hello, Omer,
Thank you for reaching out to us here, and for taking the time to share your experience here with us. We understand how important excellent customer service can be, and would like to take a closer look into this with you to address any concerns you may have!
To continue, please contact us on Facebook: @BestBuy (http://facebook.com/BestBuy), Twitter/X: @BestBuySuport (http://twitter.com/BestBuySupport), or Instagram: @BestBuy (http://instagram.com/bestbuy) for further support. For quick assistance, please include your full name, email, phone number, and this review in your message.
Thank you,
^Brandon
Gabriel M
July 28, 2024
4 out of 5
I used to go to Best Buy for everything. These days its becoming obsolete, almost like a Hastings.
I tried to take my iPods here to get replaced like they always did, and now they make Geek Squad perform a "diagnostic" check on it?
That never mattered before, and now its policy. Other than that this is a solid branch chain to get electronics or anything.