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Services Offered
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Frequently Asked Questions About Best Buy Costa Mesa
How do I check product availability at the Costa Mesa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Costa Mesa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Costa Mesa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Costa Mesa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3809 reviews)
Jonathan P
October 07, 2026
3 out of 5
Customer service is very poor
Response from Best Buy
October 07, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
T A
October 02, 2026
1 out of 5
They use a ticket system for Pokémon cards here, but the way it’s managed makes no sense. An older gentleman was handing out the tickets, and I saw him give two tickets to the same person. They also allow people to leave after getting a ticket, so if you come with two or more people, it seems very easy to abuse the system.
There looked to be only about 50–60 people there, yet my ticket number was over 100. How does that make any sense? The store really needs to create clear rules and enforce them fairly.
Response from Best Buy
October 02, 2026
Hi,
Thank you for taking the time to leave feedback regarding your recent experience. I can certainly understand wanting a fair and clearly managed process when participating in a Pokémon card release event, especially when the ticket numbers and distribution process appeared inconsistent. To ensure we can look into the details of this specific situation more closely, please send us a private message on one of the following social media platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase "Google review 229348" when reaching out on social media.
Zeel M
September 30, 2026
5 out of 5
Matthew (Matt) at the geek squad went above and beyond to help us.
Dong L
September 28, 2026
5 out of 5
Not a long line . Clean and cool