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Best Buy Costa Mesa
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Costa Mesa
How do I check product availability at the Costa Mesa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Costa Mesa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Costa Mesa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Costa Mesa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3603 reviews)
MaryB
August 27, 2025
4 out of 5
Best Buy is wonderful. This store is difficult for picking up electronics because of the parking being across the street and up stairs
Knoa K
August 26, 2025
1 out of 5
I bought a laptop last year and was convinced by the cashier to open a credit card with the promise of a $170 credit rebate. He claimed that opening the card will make it last in perpetuity. Today, I went to BestBuy again to use this rebate only to find that the rebate expired within 2 months of purchase. This was not properly communicated to me resulting in excessive credit pull thus I signed up for the card for zero benefit. The cashier girl today was next to useless as she was giving excessive attitude and chewing gum the whole time she was speaking. I tried to get help on their helpline for perks and benefit explanation but I cannot even get past automated voice. DO NOT GET A BEST BUY CARD UNDER ANY CIRCUMSTANCES!!
Response from Best Buy
August 27, 2025
Hello, Knoa,
Thanks for taking the time to leave your feedback. Losing out on rewards is never great, so I can understand your disappointment. We would be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/b4vl25), Twitter/X (https://bby.me/u0zkbq), or Instagram (https://bby.me/9erafi). Please reference Google Review 335584.
Regards,
^ Aaron
mo b
August 26, 2025
1 out of 5
I paid $1,900 in cash for an unlocked phone at this store. Only three days later, I returned to bring it back. That’s when I was told I could not get my refund in cash, but only by check.
This was never disclosed to me at the time of purchase. If it had been, I would have reconsidered paying in cash. Instead, I was misled. When I questioned this, the store manager claimed all employees tell customers about this policy — which was absolutely false in my case. Being lied to on top of being denied my cash back is completely unacceptable.
I was depending on that money, and this delay caused me unnecessary stress. The way I was treated made me feel dismissed, disrespected, and possibly discriminated against. For a company of this size, customers spending nearly $2,000 should not be treated this way.
I expect corporate to address this issue immediately. Refund policies must be explained up front, and managers should be held accountable when they misrepresent the truth. What happened to me was unfair and has destroyed my trust in this company.
Response from Best Buy
August 26, 2025
Hello.
Thank you for reaching out and voicing your concerns regarding your refund. We would be more than happy to discuss and answer any questions pertaining to our refund process if you would like. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/yo90zg), Twitter/X (https://bby.me/97xcym), or Instagram (https://bby.me/3kpx4n). When you message us, please include Google Review number 35104.
Best,
^Allison
Анатолий А
August 23, 2025
1 out of 5
It is not possible to register on the website. In the store they approached me only after a scandal and did not help me in any way.
Response from Best Buy
August 23, 2025
Hi!
I'm saddened to learn of what you experienced during your visit and would like our support team to look into this to see where we missed the mark. Please send a private message via Facebook (https://bby.me/lshrgd), Twitter/X (https://bby.me/rpxwwn), or Instagram (https://bby.me/rxilw7). Please state you are responding to Google review 33674 when reaching out.
Sincerely,
^Tina