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Best Buy Costa Mesa
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Costa Mesa
How do I check product availability at the Costa Mesa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Costa Mesa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Costa Mesa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Costa Mesa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3541 reviews)
Paulo V
March 29, 2025
5 out of 5
Top
C H
March 29, 2025
3 out of 5
I came looking for a wall oven . I didn't need to wait too long for assistance. Pricing seems high.
Response from Best Buy
March 29, 2025
Hello, CH,
Thank you for your review. We're glad you were able to get the help you need when looking for a wall oven. If you'd like further assistance or want to formally document your experience, please send a private message on social media along with your name, phone number, and email.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Sincerely,
^Meghan
Ernesto F
March 27, 2025
1 out of 5
Needed paper and toner. Plenty employees throughout, but as though they avoided customer interaction. I went in with a cart ready to buy the paper and toner. I walked in circles a couple times looking for an employee to help me. There were plenty located throughout the store. No sooner had I asked a computer guy that I walked over, then he promptly left. As he was leaving I called out a few times and he kept walking right along. How on earth are you going to keep repeat clientele that way. On the way out I asked who the manager was and I was told it as a Mark as per the guy in front with no personality staring into oblivion. Apathy is what I saw. I told him I would just go online and deal with it that way. It wasn't even that busy. Too bad, I had my office networked and I've purchased plenty of merchandise over the years. Good luck y'all!!
Response from Best Buy
March 27, 2025
Hello, Ernesto,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we've come to expect. We understand how frustrating it can be to not get the help you need.
We would love to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64973596 as reference.
X: https://x.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Nick S
March 25, 2025
5 out of 5
good