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Best Buy Costa Mesa
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Costa Mesa
How do I check product availability at the Costa Mesa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Costa Mesa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Costa Mesa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Costa Mesa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3710 reviews)
Stephen G
March 27, 2026
1 out of 5
The Huntington Beach store told me to go to this location for warranty for my beats headphones. When I got there the staff members initially told me I had to go to an Apple store and then they sent me to The geek squad department after I told them that this was the second store I've been sent to.
The gentleman at The geek squad was not accommodating and very rude. He told me it was too late to take warranties. I told him my back was hurting and I couldn't come back tomorrow. I'm a veteran and it's very painful for me to get around. I asked the man if he have any sense of sympathy for a veteran and severe pain and he said to go home and take medication. People like this make me wish I never served in the military. You just end up in pain with a bunch of people who act like you're a nuisance.
Response from Best Buy
March 27, 2026
Hello,
Thank you for review. We understand your concern with your warranty.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 135271
andre
March 23, 2026
1 out of 5
Horrible you need help with something? Good luck trying to find someone to help you answer a question.
Response from Best Buy
March 23, 2026
Hey there, Andre,
We understand your frustrations surrounding your experience and not getting assistance. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/IvfPJt), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #133964"
Krystal A
March 22, 2026
5 out of 5
A special thank you to Saba and the Best Buy team. They have made the entire experience as seamless as possible, especially in the midst of being stressed out with moving around I must say I am extremely happy with the customer service here at Best Buy!
Marcos E
March 19, 2026
5 out of 5
Great atmosphere and friendly staff.