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Best Buy Culver City
Services Offered
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Frequently Asked Questions About Best Buy Culver City
How do I check product availability at the Culver City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Culver City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Culver City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Culver City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3691 reviews)
Jaynesh J
May 27, 2025
1 out of 5
This Best Buy has always had issues but today was the last straw. Managers and employees have backdoored high demand items and lied about inventory. However, today I went in for a return and all was going well until the Geek Squad manager came up to finish the return. Not sure his name because he did not have a name tag but had thin blonde hair. His refusal in processing my return for "damage" resulted in us arguing for 10 minutes because he was an "expert" on my laptop just to turn around and tell me they don't sell my model at that location. There was no damage to my laptop. After 10 minutes, he says I can't return my laptop to this location because they don't carry it. I gave up and just drove 10 minutes to the West LA location and they helped me out. Never had such an arrogant Geek Squad associate argue with me about doing something basic. Just going to spend the extra time to drive to West LA in the future.
Lorenzo M
May 26, 2025
1 out of 5
What a terrible experience!!! There’s more workers than customers. And nobody can’t help you with anything. We asked for headphones and they didn’t even find the code. Then when paying, nobody help us, and after that, the attitude of the worker really bad, such a sarcastic person, and in a bad mood.
TS S
May 26, 2025
5 out of 5
I just want to say that the customer service i received on Saturday night 5/25/25 was OUTSTANDING! The young lady MARTICA (beautiful name btw) was so nice. Her energy is EVERYTHING and her attentive nature is so genuine. She went above and beyond not just for me, but for everyone she encountered in that store. She needs a raise honestly. It’s not easy working in customer service but she make it look that way. I was very please! Thanks again for being so kind, MARTICA. You and ur colleague were right, the skilla bang headphones are EXCELLENT and I can hear clearly. 💕💕🩷🩷🩷🩷
Christopher D
May 24, 2025
2 out of 5
This is the 2nd Best Buy I’ve been to in Culver City. Both times to simply pick up an item that I had already bought online, yet both times kept waiting for nearly 30 minutes in the middle of an afternoon on a weekday while staff scurried around apparently doing more important things than just handing me my package that I already paid for. I don’t have this problem with Best Buy’s on the East Coast for some reason.