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Best Buy Culver City
Services Offered
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Frequently Asked Questions About Best Buy Culver City
How do I check product availability at the Culver City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Culver City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Culver City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Culver City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3615 reviews)
David
January 17, 2025
1 out of 5
Their geek squad is the rudest and worst customer service I ever received in my life. Honestly it's just better to buy everything online on Amazon. I hate to say this but after covid customer service took a deep deep climb and it never recovered
Daniel C
January 16, 2025
2 out of 5
Bad staff and organization skills in CS.
Always out of stock and never knows when things will be back in
Response from Best Buy
January 16, 2025
Hi, Daniel,
Thank you for taking the time to leave this review here, although we hate to hear your recent in-store visits have been far from positive ones. We would like to get some more details from you and ensure your feedback is formally documented on a Corporate level.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64687368. We look forward to hearing from you!
Regards,
^Katie
hongshan z
January 15, 2025
1 out of 5
Never buy in best buy. They ask for original boxes when you return the goods. If you can’t find the box, they will easily deny your return request. Very disappointing experience. Their dock does even work.
Response from Best Buy
January 16, 2025
Hello, Hongshan,
Thank you for providing your feedback Google my Business. Not having customer service with a return is frustrating. We would like to hear about your store experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out mention "Google Review 64683324", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
CF
January 10, 2025
3 out of 5
Went to this store in search of a new pair of AirPods. The staff were not helpful at all.
Response from Best Buy
January 11, 2025
Hello, CF,
Thank you for your review. It's really frustrating when you need help and can't find anyone to assist. If you'd like assistance or want to formally document your experience, please send a private message on social media with your name, phone number, and email. Please mention Google Review 64665598.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
We look forward to hearing from you.
Sincerely,
^Meghan