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Best Buy Culver City
Services Offered
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Frequently Asked Questions About Best Buy Culver City
How do I check product availability at the Culver City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Culver City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Culver City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Culver City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3573 reviews)
Bill K
October 08, 2024
3 out of 5
rude salesperson
Response from Best Buy
October 09, 2024
Hey there,
Thanks for reaching out. I regret to hear that you had a disappointing experience with us. Were you able to get any help with this issue? If not, we would love to assist further. Can you please send us a private message with your full name, telephone number, and email address. I have provided links below to our social media pages. When reaching out, please be sure to mention your Google review #64289671. We look forward to speaking with you soon.
Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
All the best,
^Jacob
Rev. J
October 03, 2024
5 out of 5
Best Buy was very helpful and I am very grateful for the opportunity to purchase from Sound System Great Buy!!!!
Sharon W
September 19, 2024
1 out of 5
Store 179 Best Buy in Culver City 10799 Washington Blvd.
This place gets zero stars in my opinion supervisor Freddy and store manager, Karina are the worst managers. I purchased a television 55 inch TCL even got an Uber driver to take it home carefully took it out of the box plugged it in and the TV was not working. Took it back to the store today even with my protection plan I was not able to exchange or return. Freddy suggested I called the corporate office corporate . Spoke with SHRIKA who told them that they needed to exchange or return the television, and they still refused to do what? corporate office wanted them to do . I will be reaching out to consumer prod affair. I even paid an extra $69 for five year protection plan that was not refunded and the total cost of my television with the protection plan was $429.78.
Response from Best Buy
September 19, 2024
Hi there, Sharon.
Thank you for making us aware of your experience. A new TV is quite an investment, and I understand being denied a return for a potentially defective product would be a cause for concern. Our team would like to learn more about this, in effort to ensure all possibilities have been considered.
When convenient, please connect with us through social media. You can find our team on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please include your full name, email address, and telephone number to complete the verification process. For your security, please be sure to send those details privately through private message or DM. Please also reference Google review, 64221163.
Sincerely,
^Sarah
Kaleb J
September 18, 2024
5 out of 5
Karina did my return today and had a great personality!