Frequently Asked Questions About Best Buy Culver City
How do I check product availability at the Culver City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Culver City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Culver City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Culver City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3593 reviews)
Sandra L
December 01, 2024
3 out of 5
Came for Black Friday. 😒
Response from Best Buy
December 02, 2024
Hello, Sandra.
We would love to hear about your experience as well as assist in any way that we can! Please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^AllisonS
Larry
November 30, 2024
1 out of 5
They tried to charge me twice on an online purchase.
okay i
November 30, 2024
1 out of 5
I came in to buy a beverage refrigerator and the employee did not pay attention to me and raised his
voice. I decided not to buy the refrigerator because of this employee. Best Buy needs to train their employees.
Response from Best Buy
December 01, 2024
Hello,
Thank you for the review. We strive to ensure that shopping with us is always a seamless experience. I empathize with your frustration regarding the lack of attention from the employee.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Lisette K
November 29, 2024
3 out of 5
Much more expensive than Amazon, but if you need it quick, they usually have it.
Response from Best Buy
November 29, 2024
Hello, Lisette,
Thank you for taking the time to leave a review. We really appreciate your feedback. As someone who is always cost conscious when shopping, I know it's important to get the best price possible. Best Buy does have a pretty robust price matching policy for items shipped and sold through Amazon, with a few exceptions like one day sales. If you need assistance or would like your feedback formally documented, please consider sending us a private message on social media with your name, phone number, and email. Please mention Google Review 64490563 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Warm Wishes,
^Meghan