Best Buy Culver City Westfield

Ok so if you've read my other BestBuy review then this short and sweet review will make sense to you. After leaving West Hollywood pissed off I get to the Culver City location; where I am greeted, asked what they could help me with and pointed straight in that direction. I get to the department and the gentleman is finishing up with another customer he comes to find me in the jungle of refrigerators (I love him already). I told him what I wanted (& didnt want). He started ringing me up. He even told me something the guy at the other store didnt - LG is running a promotion for an extra year of warranty on certain model refrigerators and the one I was getting qualifies - he even took the time to show me how to register the appliance when I get it home. He even asked me if there was anything else in the store I wanted to look at - WHAT?! Like, he didnt rush me at all. Yall, go to BestBuy Culver City. Everybody in there was nice and attentive but Jacquin (I hope Im spelling his name right) took care of me. I was literally in and out of there in 15mins - prolly cuz of my previous experiences, but either way, Im satisfied.

Went on Labor day at night to purchase 5 items. Sales Rep Souvave was super chill and very helpful. We were going to use my husbands store card and the Rep recommended for my husband tom cancel his current plan and upgrade to a more expensive one that offered more protection. We had issues with logging in and rep createed him a new account. By the time he was processing the transaction, the sale was over and it was charging regular price. He called supervisor Ari over to assist, which by the way seemed annoyed with Souvave the whole time, and Ari said the sale was over. He attempted to adjust the prices and there was an issue, the card kept declining even though thye had just confirmed my hubsnad had $ available as credit. Ari asked us to go back the next day and we agreed he would honor the prices. My husband goes back next day and Ari tells him he's only going to honor the price for the ipad. My husband put me on the phone with Ari and he informed me that although they could honor the prices he was choosing not to because they would loose a lot of money. We asked for his Manager and he said he ws the manager. I asked for someone above him and he said Chris M. who wasn't available. At the end of the conversation he said that at that point he wasn't going to honor the ipad price anymore. This is unbelievable and frustrating to say the least!

Customer Service employee was very helpful, polite, and knowledgeable about my needs. The Geek Squad employee was just the same. I was very pleased. The store was very clean and well organized.

Não encontrei o que eu procurava.