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Best Buy Culver City Westfield
Services Offered
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Frequently Asked Questions About Best Buy Culver City Westfield
How do I check product availability at the Culver City Westfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Culver City Westfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Culver City Westfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Culver City Westfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4858 reviews)
Daniel P
March 22, 2025
1 out of 5
Can’t get anyone to help me
Infiniti78 A
March 11, 2025
4 out of 5
Aquí ay tecnología laptop tablet scooter televisores teléfonos liverados
Luc W
March 10, 2025
1 out of 5
Worse store ever been. They sell empty canon ink cartridges and then say they can’t take them back. Rude manager and terrible service. Avoid it by any means
Response from Best Buy
March 11, 2025
Hello, Luc.
Thank you for taking the time to provide this feedback. We always strive for the best, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^AllisonS
Dakotah A
March 09, 2025
1 out of 5
Terrible experience. Avoid this store at all costs! The manager of this store should be immediately let go. I bought the highest end computer at a Best Buy, twice. The screen went black on day one. This was the second in a row computer that failed from Best Buy. Per Best Buy standard policy I can return the computer at any store. Since I am traveling out of the country for work I arranged with customer service to have my wife return it.
The manager refused to and was extremely rude. They did not allow her to return the computer even though I confirmed with national customer service that she is able to and worse the manager was extremely out of line. And I bought the extra support and coverage as well.
The staff and more importantly the manager is not acceptable and no one should shop at this store and frankly I do not trust the quality of Best Buy products in general nor the integrity of their customer service. Best to avoid and bring your business where people operate with professionalism!
Response from Best Buy
March 10, 2025
Hi Dakotah,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received from us when trying to return your computer didn't meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64909727.
Thanks,
^Caleb