Best Buy Culver City Westfield

I like this best buy, the employees are friendly. Some need help from customers themselves but hopefully with time, they get it. Wish Legos were stocked more!

I had a very disappointing experience at Best Buy. An employee named Marc was extremely rude and disrespectful during our visit. Although my sister and I arrived about 15 minute before closing, we were still customers seeking assistance. Instead of helping us, Marc made it clear that he wanted to go home and acted as though our presence was an inconvenience. When we asked for help, he was dismissive and unwilling to provide customer service. His attitude was unprofessional, and he seemed more focused on ending his shift than assisting customers. The interaction left us feeling unwelcome and frustrated. I understand that employees are eager to leave at the end of the day, but customer service should remain professional until closing time. Based on this experience, I was very disappointed with the level of service we received.

Worst Best Buy location. Had the worst experience at this location. Marc was rude and unprofessional he looked all shaggy not well put together and clearly does not want to work there since he was so eagered to go home instead of doing his job. When I asked for his name he stated he does not have to give it to me that I can ask in the front. Why work in customer service if you don’t like your job and won’t service the customer? When I complained about him to his manager the mananger did nothing just suggested coming In early next time. My day doesn’t revolve around going to Best Buy it was never in my plans to come in I had to out of necessity it was close by the only thing open.

It's Best Buy! Everything electronics you need they will have