Best Buy Culver City Westfield

It did not disappoint! Reasonably priced for the value. In observation, 'packing' your bowl is an art. Delicious! Can't wait to go back!

I am writing to formally express my disappointment and concern regarding an incident involving my wife during her recent visit to one of your stores today My wife is visiting the United States from the Philippines and went to Best Buy simply to look around for a phone case. While she was browsing, an employee suddenly approached her and directly accused her of stealing a phone case. She was shocked and embarrassed by the accusation, especially because the employee provided absolutely no proof or reasonable explanation for making such a serious accusation. My wife immediately asked to speak with a manager. The manager, DAS, was extremely rude, intimidating, and made an already upsetting situation even worse. Rather than treating my wife respectfully and allowing the situation to be properly investigated, she felt as though she was being treated like a criminal. Eventually, the store reviewed its security footage, which showed that my wife had not stolen anything. In addition, my wife was able to show a photo she had taken approximately an hour before entering the store, which clearly showed that she already had the phone case in her possession before she arrived at Best Buy. Despite this, the manager’s behavior remained unacceptable and told my wife that she could no longer shop at the store even after it was established that she had not stolen anything We understand that employees have a responsibility to protect the store from theft, but there is a major difference between appropriately addressing a legitimate concern and directly accusing an innocent customer of stealing without evidence. My wife was visiting your store as a customer and deserved to be treated with dignity and respect.

Aiden is amazing he actually needs a raise went above and beyond for me helped me find a flash for my camera

Avoid Culver City Geek Squad – Terrible Service, Zero Corporate Accountability Do not bring your devices or data to the Culver City (Fox Hills/Westfield) Geek Squad location. I dropped off my PC on July 20 for a power issue and paid $200 for a membership based on promises of a 3-day turnaround. Instead, it took 13 days of total stress and terrible communication. Without warning, a technician deactivated my primary Windows account, scattering my personal files everywhere. As a professional commission artist and game developer, I was left fearing I had lost paid client work, project files, and irreplaceable family photos of my recently deceased father. Communication was awful—rushed voicemails with no return numbers or extensions, forced store visits for unaddressed issues, and conflicting excuses about staff availability. While my files were eventually located, my file structure remains messed up and disorganized. When Executive Corporate Care called, they hid behind "company policy" to refuse a partial refund or membership cancellation, offering only a store gift card after I explicitly stated I regret using their service and will never return. Polite store staff and complimentary water do not compensate for 13 days of severe negligence, stress, and unorganized data. Save yourself the headache and take your business elsewhere.