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Frequently Asked Questions About Best Buy Culver City Westfield

How do I check product availability at the Culver City Westfield Best Buy?
How do I check my order status?
My local Culver City Westfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Culver City Westfield stores’ holiday hours?

Recent Reviews

4.2
(4875 reviews)
Ade K
May 17, 2025
5 out of 5
Great store...
Cindy O
May 14, 2025
5 out of 5
Me and my son reseived excellent customer service. I believe his name was Jerome. Took his time helping us, showing different offers and being patient not rushing us. Thank you!
Alberto C
May 09, 2025
5 out of 5
El joven mana gerente muy profesional y muy atento a solucionar cualquier pregunta y las compras muy fáciles de hacer se los recomiendo
Debra R
May 05, 2025
1 out of 5
We bought an open box over the range microwave from your Westminster location online. It was advertised as excellent, works and looks new. After making a 60 mile round trip, we opened the package to see a large dent on the front of the appliance. I immediately called Best Buy and was told we could return it to any location. The following morning we went to this Culver City location to make the return. We spoke with the manager Carmen, and was told they would not take the return because it was damaged and that we had to go back to Westminster. This policy is nowhere on your website and your phone staff knew nothing about it. It didn’t matter what we told Carmen, she didn’t care, she didn’t want to hear it, just repeated the store policy. When I told her I would never shop at Best Buy again, she basically said I was free to shop where I wanted. I understand the need to follow company policy, but this policy is stated nowhere online and is also unknown to the Best Buy call center who told me to make the return at any store. Additionally, Carmen couldn’t care less about our business and was totally unhelpful. For these reasons, I will no longer be shopping at Best Buy and will take my business elsewhere.

About Best Buy Culver City Westfield

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