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Best Buy Culver City Westfield
Services Offered
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Frequently Asked Questions About Best Buy Culver City Westfield
How do I check product availability at the Culver City Westfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Culver City Westfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Culver City Westfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Culver City Westfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4998 reviews)
ZAYAD A
January 15, 2026
1 out of 5
Worst customer service ever. They completely misled me and I ended up losing my bonuses. I returned an item that cost $30, and they only refunded me $1. The cashier didn’t explain anything and clearly didn’t care. I only found out when I got home. This is unacceptable.
Keith W
January 14, 2026
1 out of 5
Horrible. For starters, this place looks like a warehouse with 80% of things in boxes on the store floor. I honestly thought they might be closed for renovations as I was the only customer, and the only personnel I saw was security at the front door. I'm a stock trader and I've been doing so for almost 10 years. With my recent move it was about time I upgraded my home office. A sizable computer is what I was looking for but it blew my mind that HP has a touch screen computer. It wasn't a tablet so yes, I was completely surprised and wanted to see if I would enjoy trading on this device. By testing this computer out; I was told to leave and go to the library if I wanted to trade. I was caught off guard so initially I tried to defend myself; stating that I'm not logged into my personal account and that I'm exploring the touch screen tools that I would be using on a daily basis. He continued to tell me that it looked like personal use and I should leave go to the library if I want to trade stock. I wish I got his name. 6 foot white guy slim build. On the clock at 1pm. Wednesday January 14th 2026. Best Buy Mall location in Culver City. Instead of pleading my case any further I just walked out. One of the worst customer service experience to date!!
Ruth S
January 10, 2026
3 out of 5
No employees to help 😕
Response from Best Buy
January 11, 2026
Hello, Ruth,
Thank you for sharing your feedback regarding your experience during your visit to our store. We try to pride ourselves in ensuring we provide great customer service. We’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/vixhd7), X/Twitter (https://bby.me/xvj6oy) or Facebook (https://bby.me/t1mn3z) with the full details of your situation. Also add Google Review 103274.
Bruceyeri C
January 10, 2026
5 out of 5
Exelente