No one at the customer service desk... its been almost half hour
Had a situation that forced me to go into store by corporate. Was met with a customer service representatie or manager named Julianna, who had the most distasteful and disrespectful attitude i’ve ever experienced in my 15 years of shopping at Best Buy. Refused to provide any support, and acted as if I was inconveniencing her by asking questions. it took the assistant store manager to provide insight and actually resolve my issue. Christopher Marie, if you’re actually the director of this region. Take a good look at some of your employees.
Looking to buy a camera and of course the merchandise is secured to the display. In this state even the tooth paste is locked up. I’m swiveling the camera gently and attempting to check the features when the security guard comes over and tells me the alarm is going to off. I tell him i’m not lifting it and I’m not spending $800 if I can’t simply look at the camera. He then states he doesn’t want the alarm going off.
To the management…if your guards don’t like alarms tell them to find another occupation and let customers enjoy their shopping experience. Now go see your ratings on Yelp.
As You walked In the HVAC blower motor fan Is SUPER NOOSY. NEEDS REPLACEMENT ASAP
Response from Best Buy
May 20, 2026
Hello,
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