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Best Buy Culver City Westfield
Services Offered
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Frequently Asked Questions About Best Buy Culver City Westfield
How do I check product availability at the Culver City Westfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Culver City Westfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Culver City Westfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Culver City Westfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4821 reviews)
Andrew P
January 17, 2025
1 out of 5
It's just no surprise why Best Buy is going under. What an unbelievably bad customer experience after I went out of my way to specifically try to support retail. This will be my absolute last.
Carmen. The wonderful "customer service" rep literally told me to just go shop somewhere else that she didn't care after only 30 seconds of talking. Will never bother with this again. Whether she has no training or management was careless enough to place her in such an ill fitting position stands regardless. I can just go through Amazon or one of your plenty of other competitors.
Such a shame. Best Buy used to be really helpful.
Response from Best Buy
January 18, 2025
Hi, Andrew,
Thank you for sharing your review with us. While we aim to provide friendly and welcoming service, it's apparent that this interaction did not meet those expectations. We are always looking to learn more about the areas we have to improve upon.
We would be grateful to have you connect with a member of our team here at Corporate through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64699420" in your message. Thanks!
Kind regards,
^April
Randy E
January 03, 2025
5 out of 5
Just made appmt. for tomorrow with friendly member of Geek Squad
abner c
December 30, 2024
4 out of 5
Staff was somewhat good. Took a long time to get my TV out of the back, but I got it. 😂
job n
December 26, 2024
1 out of 5
Pésimo servicio estuve esperando 10 minutos ayuda
Response from Best Buy
December 27, 2024
Le agradezco que haya tomado el tiempo de escribirnos en cuanto a su visita, Job. Esta no es la experiencia que queremos para nuestros clientes. Me comunicaría con alguien si esto me hubiese sucedido. Nos enorgullecemos de brindar a nuestros clientes un servicio al cliente de clase mundial. Nos encantaría revisar su situación.
Por favor escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) o Facebook (https://www.facebook.com/bestbuy) con los detalles de lo que sucedió, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda que visitó. También añada Google Review Español 64612000. Esperamos su mensaje.
Atentamente,
^Deysha