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Best Buy Culver City Westfield
Services Offered
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Frequently Asked Questions About Best Buy Culver City Westfield
How do I check product availability at the Culver City Westfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Culver City Westfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Culver City Westfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Culver City Westfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4759 reviews)
Maya R
October 05, 2024
1 out of 5
Very rude and unhelpful tech department. I just wanted to see the pixel 9 pro colors in person so I could BUY the right color and he refused to show me. How is a TECH for do you refuse to show people the tech so they can make the right purchase? Dumb. Do better!!
Response from Best Buy
October 06, 2024
Hello Maya,
Thank you for the review. We're committed to providing exceptional service and demos for our customers. We regret to hear your your experience didn't align with our values.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Morgan H
October 03, 2024
1 out of 5
Customer service at this location was HORRIBLE. I came to buy an electric scooter (very heavy). I was told to take it myself to one of the registers (that’s fine). Then, nobody came to the register. I walked across the store and told staff I just carried the heavy scooter to the register, and waiting to checkout. He said they were short staffed, and would send someone over. I waited 10 minutes, no one came. Staff members instead walked right past without asking if we needed assistance. I then approached the same staff member and said no one came to check me out. She told me to go to the other checkout line instead, as she has 2 customers. I reminded her that I just hand carried this heavy scooter to where she first directed, waited for more than 10 minutes, and now she wants me to take it across the store again. It’s very irritating. Very poor customer service.
Response from Best Buy
October 04, 2024
Good Morning, Morgan.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64272312" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
faby v
September 29, 2024
3 out of 5
Muy amables.
Response from Best Buy
October 01, 2024
Hola, Faby,
Gracias por dejarnos saber que fueron amables en la tienda. Si tienes preguntas o quisieras compartir mas para poder mejorar su experiencia en tienda favor de contactarnos en uno de nuestros perfiles de media sociales debajo con Review 64257437 para contactar uno de nuestros agentes.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Gracias,
^Tommy
るか
September 29, 2024
5 out of 5
Nice Best Buy in Culver City. Staff is friendly and professional.