I showed up early to purchase a new product since it usually sells out quickly. I arrived at 0430 and was 3rd in line. The store opens at 1000. At 0930, the manager comes out and says that if anyone applies for a Best Buy credit card that they would get first service. The purchase limit is one per person but if they apply, they would also be able to make 4 purchases. People who have only been there for 20 minutes get escorted into the store which results in the product being sold out before I even get inside. There was no indication of this method and seems as if the manager made the decision on the spot. Wasted mine and a lot of other people’s time. How is this allowed?
Can’t get anyone to help me
Response from Best Buy
March 23, 2025
Good Afternoon, Daniel,
We certainly understand how you are feeling after not getting the assistance you needed when you reached out. We would love to connect with you and work to assist you. Please feel free to privately message our team on social media with your full name, phone number, and email address. Make sure you include your Google review reference number when you message us: #64958311.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Infiniti78 A
March 11, 2025
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Worse store ever been. They sell empty canon ink cartridges and then say they can’t take them back. Rude manager and terrible service. Avoid it by any means
Response from Best Buy
March 11, 2025
Hello, Luc.
Thank you for taking the time to provide this feedback. We always strive for the best, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^AllisonS