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Frequently Asked Questions About Best Buy Downey

How do I check product availability at the Downey Best Buy?
How do I check my order status?
My local Downey Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Downey stores’ holiday hours?

Recent Reviews

4.2
(5376 reviews)
Maria M
October 29, 2024
3 out of 5
Falta personal en español.
Response from Best Buy
October 29, 2024
Agradezco que hayas tomado el tiempo de compartir sus comentarios sobre su visita a una de nuestras tiendas, Maria. Nos gustaría asegurarnos de que estos comentarios lleguen a las manos adecuadas. Comunícate con nosotros a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) o Facebook (https://www.facebook.com/bestbuy) con los detalles de su situación, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda visitada. También añada Google Review en Español 64366753. Esperamos su mensaje. Atentamente, ^Deysha
Ian L
October 28, 2024
4 out of 5
I love it but they need more people helping in the phones section.
Steven C
October 27, 2024
1 out of 5
Terrible customer service. Sold me a watch without asking what size I need. When I tried exchanging it the next day, they charged me a 45$ restocking fee for something that wasn’t my fault. Ridiculous. I ended up returning the watch because of this.
Response from Best Buy
October 27, 2024
Hi Steven, Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention. We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64359822 as reference. We look forward to hearing from you. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian
Markos F
October 26, 2024
5 out of 5
Manager went above and beyond assisting with applying for a new credit card. Best customer service around

About Best Buy Downey

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