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Frequently Asked Questions About Best Buy Downey
How do I check product availability at the Downey Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Downey Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Downey stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Downey Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5906 reviews)
Alberto F
September 13, 2026
5 out of 5
Al 100%
joumna a
September 08, 2026
1 out of 5
Do not buy membership for 200 they told you this is Insurance but it’s not Insurance. This is membership. They won’t even fix anything for you. They are screw me for three years taking my money and when I called them to come and fix they say I have to pay 122 for diagnose do not buy anything from Best Buy also when we bought treadmill, we have a lot of issue with the driver and whatever customer service we call and until now like one week they don’t fix the problem. I never gonna buy anything from Best Buy. I don’t recommend to buy anything from Best Buy.you will have lot problems and I’m going to write a letter to the best Buy corporate I spoke with a lot of manager Superviser one her name Tori she was rude and she told me whatever I bought is not. My name is on my son‘s name and I never have my son‘s name. Only when I bought him the treadmill and the treadmill they took it and I put his name and they say that he’s on the account that he’s the owner of the account. This is ridiculous. Best Buy is not the same no more I’ve been buying from Best Buy for 30 years never again and a lot of people I know I told them about Best Buy and they never gonna buy from your guys and I’m gonna report everything happen and I have it on recording.
Response from Best Buy
September 08, 2026
Hello Joumna,
Thank you for taking the time to reach out and share your recent experience. We understand the concern that your membership did not provide the support you expected, Along with the delivery issues. If you would like to chat with us about your experience please reach out to us on any of our social media profiles below with Review 219873.
Facebook ( https://bby.me/CZMipr)
X ( https://bby.me/jPuWb8)
Instagram ( https://bby.me/pLKXCc)
Jay B
September 05, 2026
1 out of 5
Worse Best Buy geek squad experience of my life I came at 2pm and have been here for 1/2 hours unhelped and the staff just let everyone cut you in line or on appointment
Otto T
September 03, 2026
5 out of 5
Great place