this one sales man was trying to help my husband buy a sound bar but we were just looking and we told him that many times yet he kept pushing. He then told my 19 month old daughter in a rude "baby" voice, "you’re daddy isn't listening to me.” He then continued with, “he probably can't afford for it"
I wish I made this up. Rude and there wasn’t even a reason to even talk to my daughter.
Response from Best Buy
February 04, 2026
Good Morning, Aza,
We absolutely understand how you are feeling after having a negative interaction with an employee while shopping in store. We would love to connect with you and look further into this. Please feel free to send our team a private message on social media, so we can partner you with a specialist. Make sure that you include your Google review case ID in your message: #112754.
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Excelente tienda y buen servicio al cliente
Great place to shop. If you need help with devices.
Borracho T
January 31, 2026
I ordered online and order was ready in less than 1 hr. They walked my order to car. Very fast service.