I chose the in store pickup option because I needed a specific item that evening but was in a hurry. I was the only person in the store pickup line, while there were a lot of people in the regular checkout line. An employee comes by and starts sending a few people from the checkout line ahead of me. I specifically went with the online purchase in-store pickup because I was in a hurry, but what's the point if the employees are going to do whatever they want with the checkout line? I should have went somewhere else.
I had a fantastic experience shopping here! The staff was super helpful and knowledgeable, making it easy to find exactly what I needed. The selection of electronics is impressive, and the prices are pretty competitive too.
Great experience at the Downey Best Buy. Was greater and helped from the time I walked in.