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Frequently Asked Questions About Best Buy Downey
How do I check product availability at the Downey Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Downey Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Downey stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Downey Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5591 reviews)
Amna D
July 11, 2025
5 out of 5
Best place to buy technology from
Jorge U
July 10, 2025
2 out of 5
Good store, offering good products. But, if you came in person, probably you will need to wait at least 30 minutes or more to someone help you, in addition the time for your purchase. Lack and poor work force in all the stores. If you have the opportunity to buy online do it, you will probably save your time.
Response from Best Buy
July 11, 2025
Hello, Jorge,
Thank you for leaving a review here on Google. I can understand expecting timely assistance when shopping at your local Best Buy. I'm disappointed to hear that this has not been your experience.
If you require any additional support, please message us privately on social media. Our team would be happy to assist you on any of the following platforms: Facebook (https://bby.me/j52v63), Twitter/X (https://bby.me/x3wyx9), or Instagram (https://bby.me/ebknru).
Kindly include the phrase “Google review #13801” when reaching out, and be sure to provide us with your full name, phone number, and email address.
Regards,
^Ravi
Panda B
July 08, 2025
5 out of 5
I want 1000’0000 rob Cod🙏🏻🙏🏻🙏🏻
Juan M
July 07, 2025
5 out of 5
Very good